We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel Legend Santa Clara

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Sofitel Legend Santa Clara
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,806 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 882: English reviews
Start your review of Sofitel Legend Santa Clara
 Click to rate
Reviewed 3 days ago NEWvia mobile

Look no further - highly recommend a stay at this hotel if you're in town for business or pleasure. It is regarded one of the top hotels in the city and you won't be disappointed. Friendliest staff around, especially the Front Desk and Concierge staff who went out of their way to make our stay enjoyable every day.

 Report
Helpful?
Thank Ale C
Washington, DC
Reviewed 4 days ago NEW

We didn't stay at this hotel, however we visited several times to go to the So Spa and it was incredible! I would definitely recommend this for anyone looking to unwind and for some TLC. The therapists were professional and very good masseuses.

 Report
Helpful?
Thank teebsinDC
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear teebsinDC, It is a real pleasure to see that you took the time to share with details your experience with us. This is exactly what we work for, unforgettable experiences and unique memories. We would also like to thank you for recommending us as a luxurious and relaxing Spa, it is one of the bests in Cartagena and we...

Brussels, Belgium
Reviewed 5 days ago NEWvia mobile

This old convent turned luxury hotel is absolutely amazing. Beautiful architecture, excellent dining and impecable staff. A true jewel inside the walled city. It's expensive but it's worth it. The location is also great, walking distance to everything you need to see and to great local restaurants.

 Report
Helpful?
Thank nuwandabob
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear nuwandabob, We highly appreciate your nice comments about your experience in the Sofitel Legend Santa Clara. It is a real pleasure for us to know that your experience with us was a memorable one and keep thousand of unforgettable memories with you . We would be delighted to welcome you again. Thank you for your review and we look...

West Bloomfield, Michigan
Reviewed 1 week ago

Inside the old, walled city. Walking distance to everything. The rooms are very clean and quiet and the bed is amazing. Great air conditioning and shower which are important in a very hot and humid climate. The service was outstanding - very friendly and there to help. Great pool, excellent bar with live music and salsa dancing.

 Report
Helpful?
Thank smaniloff
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear smaniloff, It is a real pleasure for us to read the details about your stay in the Sofitel Legend Santa Clara. As excellence is one of our values we all work in order to offer an immaculate service in all our outlets and rooms. It is a real pleasure that our guests appreciate the small details and our staff’s...

Reviewed 2 weeks ago via mobile

Super Luxury Hotel. Very nice atmosphere, helpful emglish speaking personnel. Very nice rooms. Beatiful pool. Everything in this hotel were so beatiful and we really enjoyed staying in this hotel. I totaly reccomend that place for everybody.

 Report
Helpful?
Thank Elsultanov
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Elsultanov, We are delighted to read your opinion about your stay with us. Our guests’ comments are very important for us. At Sofitel we strive to provide a superior service for every guest and we work in order to create memorable and special experiences. All our team will be pleased to know that your visit is unforgettable. Thank you...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

This is without a doubt one of the finest hotels I've ever stayed in! It beats the Ritz, the Four Seasons, etc! Breakfast was incredible! I had the fixed price 6 course dinner which was very good but not quite up to par with the rest of the hotel. Service was impeccable and really made the stay perfect!

 Report
Helpful?
Thank dogfan82
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Desar dogfan82, We highly appreciate your took the time to review your experience with us. It is a real pleasure to know that your experience in the Sofitel Legend Santa Clara exceeded your expectations. At Sofitel we strive to provide a sophisticated service, this is the reason why your opinion is very important for us. I will share your comments...

St. Albert, Canada
Reviewed 2 weeks ago

This was a great property, absolutely beautiful and well cared for. The pool was amazing although the pool side service was hit and miss. Some days, it was outstanding, other times, we had to request towels and go up to the bar to order our own drinks. I suspect part of the issue was how comfortable the people working were...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Joanne G
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Joanne G, Thank you very much for taking the time to write your opinion after your stay at the Sofitel Legend Santa Clara. Our mission is to create memorable and special experiences for our guests by giving them a sophisticated and luxurious service. To do so, we welcome each and every comment and take measures to ensure experience we...

San Francisco, California
Reviewed 2 weeks ago via mobile

Loved this hotel, more than the Four Seasons in Bogota. The rooms are great - very comfortable feather beds, strong Air Conditioning which is essential there, and cute gift shops. Great location. We had free breakfast included which was really nice as the spread was good (they don't advertise it but you can get eggs made to order). Biggest area...

 Report
Helpful?
Thank Dealgal05
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Dealgal05, We highly appreciate your nice comments about your experience in the Sofitel Legend Santa Clara. It is a real pleasure for us to know that your experience with us was memorable and we thank you for your interest in returning. We would be delighted to welcome you again. I would like to apologize for your feeling of regular...

Stuart, Florida
Reviewed 2 weeks ago

Fantastic service and a genuine willingness to please , clean and comfortable rooms , beautiful courtyard. Dining weather it was breakfast , lunch or dinner was outstanding. The hotel was far enough away from the main centro district but still nearby for walking to see everything. The local's are very friendly hard working people, however give the street vendors an...

 Report
Helpful?
Thank Johnshink
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Johnshink, We would like to thank you for taking the time to share your experience through TripAdvisor. It is very important for us and for the other travelers to have your feedback. At Sofitel we strive to create special memories for our guests and it is a pleasure to know that you enjoyed our location, our history, our services...

Sofia, Bulgaria
Reviewed 2 weeks ago

We liked this hotel mostly because of the well restored and rebuild old building it occupies. It has some special atmosphere, which is enforced by the lush gardens, artisan-like wells and bellmen clad in white old style uniforms with high cylinder hats. We only tried one of the restaurants, only for breakfast and it was quite good, with a local...

 Report
Helpful?
Thank Stan040
SantaClaraCartagena, Guest Relations Manager at Sofitel Legend Santa Clara, responded to this review

Dear Stan040, Thank you very much for you nice comment about our property and our service. We will be more than happy to welcome you again and it is an honor to know that it was a very enjoyable experience for you. Thank you for choosing us for your stay in Cartagena and we hope you to come back soon....

1,291 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1183)
Viewed
Hotel & Grounds (224)
Viewed
Family/Play Areas (39)
Viewed
Dining (57)
Viewed
View from Room (49)
Viewed
Pool/Beach Area (146)
Viewed
Room/Suite (105)
Viewed
Bathroom (21)
Viewed
1:48
Videos (1)
Viewed
Other (541)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (108)
Viewed
Hotel & Grounds (18)
Viewed
Room/Suite (44)
Viewed
Dining (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (40)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Cartagena hotels
0.4 km away
Hotel Casa San Agustin
Hotel Casa San Agustin
#2 of 151 in Cartagena
685 reviews
0.2 km away
Bastion Luxury Hotel
Bastion Luxury Hotel
#7 of 151 in Cartagena
878 reviews
0.4 km away
Hotel Quadrifolio
Hotel Quadrifolio
#1 of 151 in Cartagena
382 reviews
Show Prices
Show Prices
Show Prices
4.1 km away
Hilton Cartagena
Hilton Cartagena
#32 of 151 in Cartagena
2,004 reviews
0.4 km away
San Pedro Hotel Spa
San Pedro Hotel Spa
#3 of 151 in Cartagena
413 reviews
6.3 km away
Radisson Cartagena Ocean Pavillion Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings. ... more   less 

Additional Information about Sofitel Legend Santa Clara

Address: Calle Del Torno 39-29 | Barrio San Diego, Cartagena 130003, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $382 - $1,301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Legend Santa Clara 5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, Cancelon, Cheap Tickets, getaroom.com, HotelsClick, HotelQuickly, TripOnline SA and Hotel.de so you can book your Sofitel Legend Santa Clara reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Santa Clara Hotel Cartagena
Sofitel Hotel Santa Clara
Sofitel Cartagena
Cartagena Sofitel
Hotel Style:
#1 On the Beach Hotel in Cartagena
#1 Business Hotel in Cartagena
#2 Spa Hotel in Cartagena
#2 Green Hotel in Cartagena
#4 Family Hotel in Cartagena
#4 Romantic Hotel in Cartagena
#4 Luxury Hotel in Cartagena
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel Legend Santa Clara staff and other travellers.
33 questions
Ask a question
Brookline, Massachusetts
Brookline, Massachusetts
2 months ago
Northport, New York
Hamilton, Bermuda

See all questions (33)

Questions? Get answers from Sofitel Legend Santa Clara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Booked through Expedia and got a great deal, small room. There are large gorgeous suites available.”
smaniloff, 11 May 2017 | Read review
“All the rooms seemed to be in a great location, Quiet AC, walls are thick”
Johnshink, 7 May 2017 | Read review
“High Floor should be preferred”
guaviare112, 21 Apr 2017 | Read review
“Colonial sie is more charming and true to the hotel.”
Bauerfamily, 20 Apr 2017 | Read review
“Top floor offers vaulted ceilings. Most rooms seem not to have bathtubs, so if you want one you will have to make a special request.”
coris731, 14 Apr 2017 | Read review
5 of 5
Sofitel
USD 378* /night
View Deal
AMOMAUSD 688
Hotwire.comUSD 419
Expedia.comUSD 419
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates