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NH Cartagena Urban Royal

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249 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Reviewed 27 May 2015 via mobile

Very good hotel, great location and service for good price. Clean and comfortable rooms, friendly staff, good breakfast area. Recommended to those wanting to enjoy the city of Cartagena at a reasonable price with a comfortable stay.

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Thank Cubanita06
GteRoyalUrbanCTG, Gerente at NH Cartagena Urban Royal, responded to this review
Google Translation

Apreciada Huésped, Celebramos y Agradecemos sus comentarios. Asimismo quisiera comentarle que sus palabras nos motiva a mejorar y a invitarlo...

Milton Keynes, United Kingdom
Reviewed 19 April 2015 via mobile

This hotel is in a fantastic location within the walled city of Cartagena. However, the hotel itself is disappointingly average. The rooms were very small & damp with no safe (despite being included in the amenities). The restaurant/cafe where guests have breakfast is very small & open to the public so there is no guarantee you'll get a seat or...

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2Thank Geordielass15
Perth Australia
Reviewed 27 February 2015

We recently stayed 3 nights at the UrbanRoyal. Fantastic location in the old city and very friendly and helpful staff at reception and in adjacent cafe. Breakfast was good and we enjoyed a lovely evening meal on one of the nights. Also, the rooftop pool is a welcome relief from the afternoon heat and the views are sensational. However, we...

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Thank Karen1721
Sevilla
Reviewed 15 February 2015 via mobile

Rooms are nice but small. I didn't sleep more than an hour. There was a pole on the awning outside the window that was broken and it was smacking against the window all night. It woke me up about every 10 min. I had an important business meeting the next day and was a zombie.

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1Thank Mike C
Dublin, Ireland
Reviewed 14 February 2015

We stayed for a week, and enjoyed our stay in this hotel, located in the historic centre of Cartagena. Breakfast in the hotel was good, and it had a rooftop pool with a great view of the city. Rooms were clean and funcional, good wi fi connection. The only downside was the room had no natural light as the windows...

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Thank Trevor D
Newcastle, Australia
Reviewed 17 January 2015

We stopped in for something to eat at the coffee shop at this hotel. Was a very bad experience. No one came to take our order (there is table service), and we waited for 35 minutes before enquiring as to the whereabouts of our panini and milkshake. The manager was also having lunch and was served before us (despite arriving...

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2Thank TravellerNZ101
Madison, Wisconsin
Reviewed 13 January 2015

Hotels and B&Bs are expensive in Cartagena, especially during holidays, so Puerta del Reloj was a great find. It's within walking distance of everything, and has clean, comfortable rooms and a very helpful staff. The rooftop pool is great--even if you don't swim, it's delightful for sitting and enjoying the view. Nights are a bit noisy, as it's in the...

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1Thank Viajera51
Anchorage, Alaska
Reviewed 22 December 2014

Wonderful service and very clean. Right on the Plaza de Coches adjacent to hotel. Awesome coffee granizos and amazing desserts. It was about 90 degrees when we were desperately seeking relief. Great people watching out the big glass doors!

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1Thank Bbchen
Reviewed 28 December 2013 via mobile

My husband and I stayed here for two nights. The location is very convenient-in the heart of the walled city. Our room was good-clean and quiet. The included breakfast was great-cereals, yogurt, cheese, breads, fruit and eggs prepared upon request. The shower was extremely noisy, the safe and hair dryer did not work. Considering decent hotels in Cartagena are very...

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2Thank Worldinmypack
New York City, New York
Reviewed 3 December 2013

I recently returned from Colombia, having traveled with Gate 1 on one of their Discovery Tours. The tour was fantastic. There were 16 travelers in the group and our guide was Juan David Camacho. Juan was wonderful. He is very knowledgeable about his country and was so enthusiastic about sharing his knowledge with the group. All of the hotels were...

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2Thank kim722

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NH Cartagena Urban Royal is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view. ... more   less 

Additional Information about NH Cartagena Urban Royal

Address: Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $149 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Cartagena Urban Royal 3.5*
Number of rooms: 28
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Hotel Style:
#29 Business Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from NH Cartagena Urban Royal staff and other travellers.
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Questions? Get answers from NH Cartagena Urban Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not get the interior room.”
libeachlover2016, 10 Apr 2017 | Read review
“Try and get a room overlooking the square: most do but not all”
mikeH2295VG, 5 Mar 2017 | Read review
“Not on side adjacent to night club, unless u r out very late ever night”
292heideb, 22 Sep 2016 | Read review
“No comments”
LeoOR, 21 Sep 2016 | Read review
“Rooms facing the courtyard have amazing views but, very loud at night.”
WildReedNLA, 5 Sep 2016 | Read review
5 of 5