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NH Cartagena Urban Royal

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NH Cartagena Urban Royal
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245 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Sevenoaks, United Kingdom
Reviewed 3 weeks ago

This boutique hotel is located in one of the main squares in the old town overlooking the pretty clocktower: you're in the heart of things, and yet comfortably removed from the hussle-and-bustle of the busy street-life outside. The small pool on the roof is a real gem: the perfect place for sunbathing and cooling off with stunning views both over...

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Helpful?
Thank mikeH2295VG
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear mikeH2295VG Thank you very much for your recent visit to the Nh Royal Urban Cartagena. It was a pleasure having you here with us. We are really pleased to hear that you had such an enjoyable experience; this is our main purpose. I’m going to socialize your feedback with our staff, they will be excited to read it. We...

Hilton Head, South Carolina
Reviewed 31 January 2017

We just got back from Cartagena, and stayed at this wonderful hotel, great location next to the clock tower in the main square, had upgraded to one of balcony rooms, and so glad I did at night I would sit and watch the square come alive with people for me it was super pleasant... the staff was so amazing and...

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Helpful?
Thank Tim H
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Tim H Thanks for share this feedback with us and for your 5 stars review on Trip Advisor. I am very glad to know that you had a wonderful experience in our hotel. Your comments are so heartwarming for us because they are the result of a lot of work that we have made for all our guests. We...

Reviewed 27 January 2017 via mobile

Great location in the middle of downtown Cartagena! You have all kinds of fun all around you, Friday nights party starts in the plaza right next to you. Restaurants and shopping areas are all at walking distance. All employe were great with recommendations and helping you organize your day to day plans.

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Helpful?
Thank Fiorela H
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Fiorela H Thank you very much for your recent visit to the Nh Royal Urban Cartagena. It was a pleasure having you here with us. We are really pleased to hear that you had such an enjoyable experience; this is our main purpose. I’m going to socialize your feedback with our staff, they will be excited to read it....

Canada
Reviewed 10 January 2017

The NH Cartagena Urban Royal was right at the heart of the historical centre in Cartagena. It was close to great restaurants and shopping. Walking around the historical centre was like going back in time. The hotel itself was clean and the hotel staff were very friendly and quick to help any request we had.

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Helpful?
Thank BShawPhotography
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear BShawPhotography, Thank you very much for your recent visit to the Nh Royal Urban Cartagena. It was a pleasure having you here with us. We are really pleased to hear that you had such an enjoyable experience; this is our main purpose. I’m going to socialize your feedback with our staff, they will be excited to read it. We...

Regina, Canada
Reviewed 14 December 2016 via mobile

Not a big fan of this hotel, when they shut down the rooftop gathering area (only area to meet as a group) at 8 pm you are on your own to find a spot away from your hotel. Security can be bought off but it will get more expensive everyday. When u won't pay it, no chance they will leave...

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Helpful?
Thank hockeytraveled
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear hockeytraveled Thank you very much for your recent visit and for your preference. It was a pleasure having you here with us. Your valuable comments have been shared with our Head Departments, your business is very important to us. Looking forward to welcoming you back in our property soon. Have a wonderful weekend, Loraine Villalba

Reviewed 23 September 2016

Ok place with a great roof top pool. Again, very friendly staff. The breakfast buffet was very simple and limited, however what was offered was very good. Rooms were on small side but not squishy and it is in an old building so totally expected. View from roof was great, pool and loingers fantastic.

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Helpful?
Thank Heide B
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Heide B, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Loraine Villalba

Calgary, Canada
Reviewed 22 September 2016

Stayed at this hotel for 3 nights as part of a convention. Location is great if you intention is to attend a conference, and walk the old city. Now, the hotel experience was far from others offered by NH in other Colombian cities... Noisy rooms, faulty air conditioning, mold in the bathroom ceiling and a permanent humidity odor on the...

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Helpful?
Thank LeoOR
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear ortizcluise Thank you very much for your recent visit to the Holiday Inn Cartagena Morros. It was a pleasure having you here with us. I am forwarding your valuable comments to our top Management to take the appropriate actions and keep offering the best quality of service to our guests. Have a great weekend, Loraine Villalba

New York City, New York
Reviewed 17 September 2016

excellent location, clean, comfortable, incredible location and views for the top floor pool, great service and staff, all kind of shooping and restaurants just walk around and you will find it, we did not try their restaurants, but it was a great option for breakfast

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Helpful?
Thank Oscar V
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Oscar V Thank you for your positive comments about our staff and our property. We greatly appreciate your feedback and we’re glad to read that you found in our hotel everything you were looking for to have a great time. We hope you will come back and visit us soon! Loraine Villalba

Burlingame, California
Reviewed 6 September 2016

We stayed on the top floor overlooking the main courtyard. The location couldn't have been more perfect. The rooftop pool is amazing. The staff were very attentive. You are literally steps from everything. Cons: The rooms are right next to a rooftop bar that play loud music all night long. The rooms are supposedly soundproof but you can still hear...

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Helpful?
Thank Reed H
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Reed H Thank you for your positive comments about our staff and our property. We greatly appreciate your feedback and we’re glad to read that you found in our hotel everything you were looking for to have a great time. We really apologize for the noise problem we do not currently have that problem We hope you will come...

Reviewed 23 July 2016

Room is meh, price is good, pool on the roof is baller, location is unbeatable. This hotel is right in the central clocktower square of the walled city. If you stay here you can easily walk to a ton of restaurants, shops, and museums, as well as find stalls nearby for cheap excursions to various attractions (such as Totumo, or...

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Helpful?
1Thank Ryan T
Loraine V, Director de Recepción at NH Cartagena Urban Royal, responded to this review

Dear Ryan T Thank you for your positive comments about our staff and our property. We greatly appreciate your feedback and we’re glad to read that you found in our hotel everything you were looking for to have a great time. We hope you will come back and visit us soon! Cordially, Loraine Villalba

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NH Cartagena Urban Royal is located within the walled city; it is the only hotel located at Plaza de Los Coches, beside the magnificent Puerta y Torre del Reloj. 28 modern rooms with individual air conditioning, cable tv with LCD 42” and complimentary internet access. This fresh and dynamic hotel offers a specialty restaurant, bar, Business center, Board room for 12 people and from the Terrace and swimming pool located on the top floor, enjoy a unique city view. ... more   less 

Additional Information about NH Cartagena Urban Royal

Address: Plaza de los Coches Cr 7 # 34-10, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $147 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Cartagena Urban Royal 3.5*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#29 Business Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from NH Cartagena Urban Royal staff and other travellers.
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Questions? Get answers from NH Cartagena Urban Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room overlooking the square: most do but not all”
 of 5 bubbles mikeH2295VG, 5 Mar 2017 | Read review
“Not on side adjacent to night club, unless u r out very late ever night”
 of 5 bubbles 292heideb, 22 Sep 2016 | Read review
“No comments”
 of 5 bubbles LeoOR, 21 Sep 2016 | Read review
“Rooms facing the courtyard have amazing views but, very loud at night.”
 of 5 bubbles WildReedNLA, 5 Sep 2016 | Read review
“Out off the noise balcony.”
  • View of the  bedroons  balcony.
 of 5 bubbles Idpenteado, 12 Aug 2015 | Read review
5 of 5