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Hotel Las Americas Torre del Mar

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#21 of 147 Hotels in Cartagena
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Las Americas Torre del Mar
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1,407 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Guatemala City, Guatemala
Reviewed 4 November 2016

I stayed with family on this hotel, after a business trip, and is is great, The Torre del Mar installations are relatively new, the hotel is very well maintained. At least for what I experienced. The pools are great, beautiful views of the sea, plenty of spaces to soak up the sun. The breakfast was included, a bit monotonous for...

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Helpful?
Thank fongxio
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear fongxio. We thank you for choosing us for your visit to Cartagena de Indias. Thank you very much for taking the time to share your experience with us and other readers. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena de Indias. We appreciate you recommending...

East Providence, Rhode Island
Reviewed 4 November 2016

Stayed at this hotel very recently - primarily for business, however, I did take a few days off with my fiance as we wanted to take some time to explore the city. The check-in process was horrible. The location is the worst as you have to take a taxi everywhere (about $15-20,000 pesos each way if you want to go...

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Helpful?
1Thank LB032017
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear LB30217. Thank you very much for taking the time to write about your experience after you stay at Las Américas. Your feedback is very important for us. We regret to hear that your stay did not meet your expectations and that you did not have a good experience in our complex. We are sorry, so please accept out apologies....

Reviewed 26 October 2016

Stayed at this hotel for a conference and I would say it is as any other resort. Rooms are big, I would recommend to ask for a one with beach view as they have a nice deck that faces the main pool and beach. Open areas sometimes gets crowded and you will mingle with tourist and business people. Food is...

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Helpful?
Thank Rodrigo G
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Rodrigo G. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. As you comment Las Américas hotel has spacious grounds, numerous pools and restaurants. We are very pleased to read that you enjoyed the rooms face at pool and beach. Your comments help us in...

Medellin, Colombia
Reviewed 20 October 2016 via mobile

The hotel staff are always aware of everything. Very good service from all of them. The restaurant serves a delicious menu everyday with many different type of food. Just the room service food was not so good, we ordered a pizza and a hamburger and they were not the best. Facilities were amazing. Our room was well cleaned and in...

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Helpful?
Thank pedrobg10
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear pedrobg10. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. We feel very happy and proud to know that your stay was excellent and you enjoyed our facilities, especially restaurants, comfortable rooms, as well as our Infinity pool. We appreciate you recommending our hotel and...

Miami, Florida
Reviewed 10 October 2016

My family of four stayed here and we absolutely loved the hotel/resort. The pools were magnificent and the breakfast (included) was superb! Buffet style but all made to order food and drinks. The hotel was close to the airport, but quiet. We loved walking around the resort and enjoying the ocean views. Highly recommend this place.

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Helpful?
Thank Diana B
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Diana B. We highly appreciate you took the time to share your beautiful experience with us and other travelers. At Las Américas we strive to provide a superior service for every guest and we work in order to create memorable and special experiences. We appreciate you recommending our hotel and we will be more tan happy to welcome you...

Utrecht, Holland
Reviewed 30 September 2016 via mobile

The old part of the hotel is a typical 2 star beach hotel with open spaces that are really too hot to stay in for a long time, lots of pools and of course a beach. The room was not clean, smelled moldy and was very basic. The hammock is a nice addition but the location next to the tennis...

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Helpful?
Thank jollenl
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear jollenl. Thank you very much for taking the time to write about your experience after you stay at Las Américas. Your feedback is very important for us. We regret to hear that your stay did not meet your expectations and that you did not have a good experience in our complex. We are sorry, so please accept out apologies....

Toronto, Canada
Reviewed 13 September 2016

Visited in February 2015. Sunwing was offering all inclusive and we went for it. 1. Beach public! We knew that and went for walk only so if you looking for soft white private beach - not for you. There were two parts to the hotel :older 3 storey row housing and newer modern tower with roof top pool. We stayed...

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Helpful?
Thank Slav Z
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Slav Z. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us as a good alternative. It is a real pleasure for us to know that your experience was memorable and that you enjoyed our perfect location; our hotel has spacious grounds, numerous...

New York City, New York
Reviewed 8 September 2016

Increíble servicio en él área de desayuno cordial housekeeping helpful security cordial rooms conditions very clean and modern over all a great experience will do it all over again got a manicure and pedicure on the 3th floor it was great

Review collected in partnership with this hotel
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Helpful?
Thank 128edgard
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear 128edgard. Thank you very much for taking the time to write about your experience after you stay at Las Américas Torre del Mar. Your feedback is very important for us. It is a real pleasure for us to know that your experience with us was memorable and that you enjoyed our food, housekeeping service, clean and modern rooms and...

Reviewed 3 September 2016 via mobile

I went for my birthday and I made the reservation one day before and the cost of the room was near of the $1000 (us)or two nights and two people. The room wasn't worth it for the price. But good attention from the personal of the hotel and everything else was fine

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Helpful?
Thank Daniela M
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Daniela M. Thank you for taking the time to share the details of your experience after your stay at Las Américas hotel. At Las Américas we strive to provide the best service quality in our city and this is achieved just with the professionalism, friendliness and warmth of our staff. Your feedback regarding your stay will contribute to our...

Reviewed 2 September 2016

I have to admit it has a good view from the ocean side balcony but they have weird rules; at check in i was told that kids are not allowed on the 10th floor pool. later that night I wanted to take my son to the top of the hotel to look at the city view. the floor manager confronted...

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Helpful?
Thank Oscar V
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Oscar V. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. We are sorry about the inconveniences you had at 10th floor pool, the restaurant and with your room, so please accept our apologies. As we explain you at the hotel the child could not enter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Las Americas Torre del Mar is a luxury resort located on the seafront in the north of Cartagena de Indias on the beach La Boquilla. It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking. ... more   less 

Additional Information about Hotel Las Americas Torre del Mar

Address: Anillo Vial | Sector Cielo Mar, Cartagena 130001, Colombia (Formerly Hotel Las Américas Torre del Mar)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $175 - $1,460 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Las Americas Torre del Mar 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena
Hotel Style:
#5 Business Hotel in Cartagena
#5 On the Beach Hotel in Cartagena
#9 Spa Hotel in Cartagena
#13 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Las Americas Torre del Mar staff and other travellers.
23 questions
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Questions? Get answers from Hotel Las Americas Torre del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good service.”
 of 5 bubbles flop879, 27 Nov 2016 | Read review
“Ocean view is a must”
 of 5 bubbles fongxio, 3 Nov 2016 | Read review
“Ask for a beach view room”
 of 5 bubbles 705rodrigog, 25 Oct 2016 | Read review
“The rooms facing the ocean have a balcony. The higher the floor, the better the view (and breeze).”
 of 5 bubbles DianaB410, 10 Oct 2016 | Read review
“Rooms away from the pool very quiet, Visit to old town a must!”
 of 5 bubbles 801slavz, 12 Sep 2016 | Read review
5 of 5