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Hotel Las Americas Torre del Mar

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#23 of 149 Hotels in Cartagena
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Hotel Las Americas Torre del Mar
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1,495 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Queretaro City, Mexico
Reviewed 5 days ago NEW

Very nice hotel in all aspects. Great facilities, amazing pools, very good comfort cleanliness and spacious romos. Very nice service in every detail, and fantastic food I will totally recommend this place for famililes. Location is good due to closeness to airport, not so much for other turistic activities in Cartagena

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Helpful?
Thank Sergio P
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Sergio P. We highly appreciate your kind comments about your experience at Las Américas Torre del Mar. We are glad that you are delighted with our facilities, especially our variety of pools and our comfort cleanliness and spacious rooms. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services...

Bogota, Colombia
Reviewed 1 week ago NEW

I was staying in this hotel and it was an awesome experience because the service is excellent and really luxury, the locations are comfortable and clean, the food in the restaurant is delicious, one of my best stays in hotels and I recommend it completely.

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1Thank thalia52
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear thalia52. Thank you for sharing the experience from your recent visit to Las Américas hotel. At Torre del Mar we strive to make all our guests feel special and at home. For us the most important is the wellness and the entire satisfaction of all our guest so we want to thank you for your comments after your stay...

Reviewed 1 week ago via mobile

Very nice hotel for families, excellent facilities, nice buffet, kind service. Erre Restaurant at the rooftop highly recommended!!. Very nice service in the beach. Rooms are clean and comfortable...nice view!!

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Helpful?
Thank Andres F
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Andres F. Thank you very much for taking the time to write about your experience after you stay at Las Américas Torre del Mar. At Las Américas, our priority is to exceed our guests expectations and we are delighted to read that your experience was pleasant and we are happy to read that you had anything you wanted just...

Reviewed 1 week ago via mobile

We had a very good time at the hotel as it is perfectly situated in front of the beach and close to airport and old town. The staff that works at the beach organizing the tents do a great job and are very service oriented. When the hotel is packed you have to arrive very early as there are only...

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Helpful?
Thank Crisbeasan
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Crisbeasan. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. Your feedback is very important for us. At Las Américas we strive to provide a superior service and your comments are considered as a constructive input to our organization. We would be glad to welcome you...

Reviewed 4 weeks ago

Extremely clean hotel with remarkable rooftop pool and bar. With direct access to the beach in the amazing Caribe sea. The breakfast presents a great variety, the hotel staff are very friendly and useful. Room are spacious and with balcony with view to the sea. Excellent choice for a beach side hotel in Cartagena.

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Helpful?
Thank Pedro B
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Pedro B. We thank you for choosing Las Américas Torre del Mar as your vacation destination in Cartagena de Indias. Thank you very much for taking the time to share your experience with us and other readers. Your satisfaction is the most important reward we can have after our efforts to provide the best products and services in Cartagena...

Reviewed 4 weeks ago via mobile

I feel like home every time I come. The service is incredible! They make sure you feel welcome. The variety of food allows you to stay at the hotel without the need to go look outside. The rooms are spacious!

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Helpful?
Thank Maria R
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear Maria R. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. At Las Américas we strive to provide not just complete facilities but friendly and warm service in order to create unique and memorable experiences to our guests. All our team is pleased to read your...

Reviewed 11 March 2017

Ive stayed many times here and will return, but attention needs to be paid to the bathrooms; sometimes the toilets leak fresh water across the floor when flushed and the elegant galss shower stalls leak water across the bathroom floors while showering

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Helpful?
Thank ronald f
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear ronald f. We would like to thank you for taking the time to share your impressions after your stay at Las Américas Torre del Mar. Your comments are of great importance to the continuous improvement of our service. We would like to let you know that your suggestions have been forwarded to the management members to improve your next...

Memphis, Tennessee
Reviewed 6 March 2017

I had everything I wanted and could desire. Easy access to the Old city and the airport. Everybody was nice. 10th floor restaurant (Freire) very good and nice ambience Whenever I had a problem, everybody was able to handle the problem nicely and in a fashionable time. I will definitely come back And for an american, I dare you to...

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Helpful?
1Thank robertolevidancona
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear robertolevidancona. Thank you very much for your kind words after your stay at Las Américas Torre del Mar. Your feedback is very important to us so we will share it with our staff so they can be proud and motivated to continue improving and giving the best service. We hope to have the pleasure to welcome you again in...

Bonn, Germany
Reviewed 4 March 2017

Spent 4 days here for a conference. The hotel is right on the beach away from Cartagena. Architecture looks nice from afar, but shoddy quality and deterioration on closer look. Regular room bathroom was falling apart at the seams and therefore moldy. Whole room smelled of damp. Moved to a suite which as much better, except for broken and stained...

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Helpful?
Thank AnnaBlume516
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear AnnaBlume516. Thank you for taking the time to share the details of your experience after your stay at Las Américas hotel. We regret to read that your experience did not meet your expectations. We want you to know that we appreciate your comments and suggestions and we will consider them in order to improve our services and guarantee amazing...

Jackson, Michigan
Reviewed 25 February 2017 via mobile

I am frankly shocked by the negative reviews here. I am a very seasoned traveler and pretty picky (see my 200+ reviews). I am giving this hotel 5 stars knowing it is a four star hotel. Don't expect the Four Seasons as this is a really solid four star hotel. The property is very nice, clean and upscale. The lobby...

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Helpful?
1Thank andrew_branham
LasAmericasCartagena, Analista de Servicios at Hotel Las Americas Torre del Mar, responded to this review

Dear andrew_branham. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar and for considering us a “Very nice hotel in Cartagena”. We are glad that you loved our facilities, restaurants, comfortable rooms and friendly staff, especially Sandra. It is a real pleasure for us to know that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Babysitting
Official Description (provided by the hotel)
Hotel Las Americas Torre del Mar is a luxury resort located on the seafront in the north of Cartagena de Indias on the beach La Boquilla. It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking. ... more   less 

Additional Information about Hotel Las Americas Torre del Mar

Address: Anillo Vial | Sector Cielo Mar, Cartagena 130001, Colombia (Formerly Hotel Las Américas Torre del Mar)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $172 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Las Americas Torre del Mar 4.5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Las Americas Torre Del Mar Hotel Cartagena
Hotel Style:
#5 Business Hotel in Cartagena
#5 On the Beach Hotel in Cartagena
#10 Spa Hotel in Cartagena
#14 Luxury Hotel in Cartagena
#22 Family Hotel in Cartagena
#36 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Las Americas Torre del Mar staff and other travellers.
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Questions? Get answers from Hotel Las Americas Torre del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Torre del Mar building is newer than "Casa del Mar", yet both buldings share facilities.”
SergioP964, 20 Apr 2017 | Read review
“The sea view and the food”
thalia52, 18 Apr 2017 | Read review
“all rooms have great views, but sea views are preferred”
, 11 Mar 2017 | Read review
“ocean view a must”
robertolevidancona, 5 Mar 2017 | Read review
“Take a suite if you must go there.”
AnnaBlume516, 3 Mar 2017 | Read review
5 of 5