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Hotel Las Americas Torre del Mar

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Traveller (776)
Room & Suite (284)
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Overview
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“new tower”(12 reviews)
“infinity pool”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Hotel Las Americas Torre del Mar
Offers & Announcements: Package Deal
Offers from Hotel Las Americas Torre del Mar
Offers & Announcements: Package Deal
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,315)
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270 results
Traveller rating
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92
100
46
20
12
Show reviews that mention
All reviewsnew towerinfinity poolclose to the airportjuan valdez cafetaxis are cheaptop floorvery nice hotelbusiness tripminutes from the airportbreakfast buffetthe hotel staffold cityrooms are clean and comfortablebusiness centercity viewgreat facilitiesshower head
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1 - 5 of 270 reviews
Reviewed 1 week ago

Such a beautiful property & poor maintenance. Found a big cockroach on the sink. Beds were infected. My nieces had bites all over ( 7 & one-year old) pools were filthy. Pool chairs were dirty & peeling paint.More

Review collected in partnership with this hotel
Thank charitok
Response from LasAmericasCartagena, Services Analyst at Hotel Las Americas Torre del MarResponded today

Dear charitok, Thank you for sharing the opinion about the experience you have lived at Hotel Las Américas Torre del Mar on TripAdvisor. We apologize for the inconvinients that have marked your booking in our hotel, it is an uncommon situation and we really hope...More

Reviewed 2 weeks ago via mobile

Overpriced hotel with overpriced food far away from the old city. Despite Torre del Mar is not cozy at all. Restaurant service is very expensive for the quality and quantity you get. They charge you as the very best restaurants in the city for regular...More

Thank Andres H
Response from LasAmericasCartagena, Services Analyst at Hotel Las Americas Torre del MarResponded 1 week ago

Dear Andrés H, Thank you for taking the time to share your impresions about the experience you have lived at Hotel Las Américas Torre del Mar on TripAdvisor. We apologize for the inconvenience that marked your stay, I assure your comments have been sent to...More

Reviewed 3 weeks ago

I stayed at the older section of hotel and had access to the newer section. Construction outside of balcony was dusty and noisy during the day. The nearby pool was closed for construction. The outside dining was disrupted by the black birds that stole food...More

Review collected in partnership with this hotel
1  Thank Juan C
Response from Eduardo B, Coordinador Social Media & Online Reputation at Hotel Las Americas Torre del MarResponded 3 weeks ago

Dear Juan C. Thank you for taking the time to share the details of your experience after your stay at Las Américas Torre del Mar. Your feedback is very important for us. At Las Américas we strive to provide a superior service and your comments...More

Reviewed 3 weeks ago via mobile

I was very pleased with the service and amenities available at Last Americas Torre Del Mar. Ana the cleaning lady was the best, the hotel even had a paramedic available for my girlfriend when she got sick. Would highly recommend this hotel and plan on...More

Thank Gabriel W
Response from LasAmericasCartagena, Coordinador Social Media & Online Reputation at Hotel Las Americas Torre del MarResponded 3 weeks ago

Dear Gabriel W. Thank you very much for taking the time to write about your experience after you stay at the Hotel Las Américas Cartagena de Indias. At Las Américas, our priority is to exceed our guests expectations and we are delighted to read that...More

Reviewed 5 April 2018

Torre del Mar is fantastic, all around a great resort. Breakfast was delicious, please try the juice bar. The omelette station delivered awesome food, the service was prompt and with a smile. Lunch a la carte was our choice, just some wine shrimp with avocado...More

Review collected in partnership with this hotel
Thank Juan S
Response from Eduardo B, Coordinador Social Media & Online Reputation at Hotel Las Americas Torre del MarResponded 7 April 2018

Dear juanserna2018. Thank you very much for taking the time to write about your experience after you stay at the Hotel Las Américas Cartagena de Indias. At Las Américas, our priority is to exceed our guests expectations and we are delighted to read that your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 119 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cartagena
#8 On the Beach Hotel in Cartagena
#14 Family Hotel in Cartagena
#16 Spa Hotel in Cartagena
#30 Luxury Hotel in Cartagena
#36 Romantic Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 119 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cartagena
#8 On the Beach Hotel in Cartagena
#14 Family Hotel in Cartagena
#16 Spa Hotel in Cartagena
#30 Luxury Hotel in Cartagena
#36 Romantic Hotel in Cartagena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (776)
Room & Suite (284)
Pool & Beach (207)
Dining (86)
Amenities (62)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
lindamkee
5 February 2018|
AnswerShow all 5 answers
Response from Guillermo M | Reviewed this property |
No, I did include only breakfast as it is very abundant, lot of different foods to choose from and fresh. I wanted to have the rest of the day free to do as my pleasure. Beach, relax, go somewhere for dinner.
1
Vote
jathv
30 April 2017|
AnswerShow all 9 answers
Response from German S | Reviewed this property |
on yes 10 minutes away.
1
Vote
Azocar
15 April 2017|
Answer
Response from German S | Reviewed this property |
Hi well the breakfast is from 7:00AM to 11:30am.
1
Vote
Room Tips
"Filthy hotel!! Very disappointed! My 7-year-old & one-year old got sick! Beds infected. Dirty swimming..."
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"Construction outside of balcony was dusty and noisy during the day. the nearby pool was closed for..."
Read review
"Two queen beds"
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"Great views of the ocean."
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