Hotel Las Americas Torre del Mar
3,485 reviews
#40 of 246 Hotels in Cartagena
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Anillo Vial Sector Cielo Mar, Cartagena 130001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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360
Panoramas (54) Pool & Beach (255)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Las Americas Torre del Mar
Updated 06/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#40 of 246 hotels in Cartagena
Location
Cleanliness
Service
Value
Travellers' Choice
It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Children's playground
Car park
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Rooftop bar
Game room
Mini golf
Tennis court
Aerobics
Aerobics offsite
Billiards
Entertainment staff
Evening entertainment
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Hammam
Massage
Salon
Solarium
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun umbrellas
ATM on site
Doorperson
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
Location
Full view
Contact
Anillo Vial Sector Cielo Mar, Cartagena 130001 Colombia
Name/address in local language
See all nearby hotels3,485Reviews56Q+A100Room tips
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Popular mentions
Beautiful hotel, peaceful atmosphere, staff is very attentive, food was delicious and plenty to choose from. The only thing I would like to see is more attention to detail in the cleaning of the rooms. Specifically the bathrooms
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Review collected in partnership with this hotel
Date of stay: February 2021
Helpful
Response from Las Américas Hotel, Director General at Hotel Las Americas Torre del Mar
Responded 4 weeks ago
Dear wperez927, We thank you in advance and appreciate the time you took to share with us your impressions of your stay at Hotel Las Américas Torre del Mar through Tripadvisor. It is satisfying and exciting to read that you enjoyed the comfort of our facilities, recreational spaces and services ready to provide pleasant and memorable moments. Day by day we are working tirelessly with the aim of achieving a higher level of satisfaction for each of our valued guests, for this reason, we will take into account your important comments in terms of our continuous improvement. We will be waiting for you with the greatest pleasure in a next opportunity, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore Cordially yours, General Management. Hotel Las Americas Torre del Mar.
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Best hotel!!! Love it was the best experience ever we loved food , amenities , beach , everythinh so good its a dream Hotel. I highly recommend to book this one over any other one. Also best service !!
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Date of stay: January 2021Trip type: Travelled with friends
Helpful
Response from Las Américas Hotel, Director General at Hotel Las Americas Torre del Mar
Responded 5 Jan 2021
Dear R890SLmariah, In advance, we appreciate and value the time invested in sharing with us the impressions of your stay at Hotel Las Américas Torre del Mar through TripAdvisor. It is satisfying and exciting to know that you enjoyed the pleasant and memorable experiences offered by the service, attention and five-star facilities that have always characterized us. Know that your comments encourage us to continue working hard to provide a service that exceeds the expectations of our valued guests. We hope to have the honor of receiving you again, we assure you that you will live a unique and unforgettable experience in this your home in Cartagena de Indias, because #LasAméricasIsMore Cordially, General Management. Hotel Las Américas Torre del Mar.
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Our family had an excellent stay at Hotel Las Americas - Torre del Mar. We enjoyed the food, the service, the location and the ambiance was great. We will definitively return on our next trip to Cartagena.
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Review collected in partnership with this hotel
Date of stay: January 2020
Helpful
We arrived in Cartagena during the Covid-19 crisis. Being stuck in Colombia we figured that a 5-star hotel would be our best option as they have everything in one place. However, at arrival - so it wasn't mentioned on the website, nor on their social media channels! - 75% of the facilities were closed. They still charged full price though. Communication around Covid-19 and the measurements taken was solely provided in Spanish. I know, we were in a Spanish speaking country, but we're not talking about a guesthouse here, but about a 5-star hotel. Staff was quite hostile towards tourists staying there. If you don't want to interact with non-Colombians, fine, but close down. Because the Colombian airspace about to close down completely, we had to leave sooner than we thought - thank God, I wouldn't have wanted to stay longer in this place. At check-out we were told we'd get a full refund for the days we didn't stay and received a check-out bill for that. Finally some service! Well... that was on March 20th. Till today we haven't seen any of the money back and our emails are being ignored. Absolutely appalling. I understand that Covid-19 is an exceptional situation, but treating your guests as a burden, bad communication and not living up to your promises are not to be excused by this for a professional hotel we thought Las Americas to be.…
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Date of stay: March 2020
Value
Rooms
Service
Helpful
We had a reservation for 2 rooms from April 8-17, 2020. The hotel closed for the entire month of April yet refused to provide any refund at all. We attempted to contact the hotel but since they are closed no one responded. In March,2020 we did speak with the reservations agent who said he would provide confirmation that they were indeed closed so we could make a claim with our insurance company but we received no documentation. To obtain some proof that they were closed we repeatedly went to their hotel website to try to make a reservation and the screen said the hotel was "sold out" regardless of what dates we requested for any time in April, 2020. We have no recourse but to sue the hotel.
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Date of stay: April 2020
Rooms
Service
Sleep Quality
Room Tip: Do not pay until you arrive at the hotel
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1 Helpful vote
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PRICE RANGE
USD 111 - USD 190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
las americas torre del mar hotel cartagena
FORMERLY KNOWN AS
Hotel Las Américas Torre del Mar
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
270
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Claim Your Listing Frequently Asked Questions about Hotel Las Americas Torre del Mar
Which popular attractions are close to Hotel Las Americas Torre del Mar?
Nearby attractions include Walled City of Cartagena (5.3 km), Castillo de San Felipe de Barajas (5.4 km), and Black Parrot Bar (6.0 km).
What are some of the property amenities at Hotel Las Americas Torre del Mar?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Las Americas Torre del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Las Americas Torre del Mar?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hotel Las Americas Torre del Mar?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Las Americas Torre del Mar?
Conveniently located restaurants include Gran Inka Gastrobar, El Arsenal: The Rum Box, and DKP Restaurante Bar.
Are there opportunities to exercise at Hotel Las Americas Torre del Mar?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Las Americas Torre del Mar have an airport shuttle?
Yes, Hotel Las Americas Torre del Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Las Americas Torre del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Las Americas Torre del Mar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Las Americas Torre del Mar?
Many travellers enjoy visiting Walled City of Cartagena (5.3 km), Centro Historico (6.3 km), and Sanctuary of Saint Peter Claver (6.3 km).