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Allure Bonbon Hotel, by Karisma

Traveller (122)
Room & Suite (21)
Dining (10)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The hotel is designed for the contemporary adults, who travels constantly for business or simply search the enchantment and magic that Cartagena de Indias can offer. It is located in the Zona Rosa sector of the city and only a few steps of the Convention Center, in the Getsemani district, near recognized discotheques and the old city, ideal site to initiate a walk thru the splendorous and fascinating sites of Cartagena. Its exclusive soundproof system allows our guests to enjoy the serenity and comfort of an exclusive and private atmosphere. Come and experience all the magic that Cartagena de Indias offers sleeping in Arsenal Hotel.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Breakfast included
Babysitting
Concierge
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Public Wifi
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Value
Green
HOTEL CLASS
307Reviews
134Photos
9Q+A
24Room tips
Traveller rating
  • 172
  • 86
  • 29
  • 13
  • 7
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Popular mentions
Allure Bonbon is a small hotel converted from a large house, I believe. The rooms are oddly arranged but clean and comfortable. WiFi is good. Breakfast is delightful. Great location but quiet in room. The best part are the employees who are so charming. Everyone of them has
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The hotels location is amazing and the staff were generally very courteous. I booked a double room under the assumption that the occupancy could be two. In any respectable hotel you don’t have to pay for visitation. No additional occupancy fee is incurred unless the stay is
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Response from KarismaHotels, Manager at Allure Bonbon Hotel, by Karisma
Responded 12 Dec. 2018
Dear KngRob On behalf of the all staff and the management team we would like to thank you for sharing your review detailing your most recent experience with us. We are truly very sorry for what seems to have been a disappointing stay. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our expeirence. We would like to continue our communication with you , Please do not hesitate to contact the customer service department at customercare@karismamexico.com so your comments and experiences can be personally attended. Kind Regards, Your Hotel Management
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Amazing experience! Firstly I need to highlight the staff, Eduardo e Jorge made everything perfect during our stay, even arranging specific fruits and drinks for the breakfast and good suggestions of trips to the Rosario Island. The hotel is a cheap alternative in a great
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The hotel is in a good location and the staff is decent. That is the end of the positive aspects. The shower water was freezing, the Wi-Fi was brutal (this review may not even post properly), there was a legit brawl outside our door during breakfast. The one saving grace was
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Response from KarismaHotelsResorts, Hotel management team at Allure Bonbon Hotel, by Karisma
Responded 7 Jul. 2018
Dear Kevin O On behalf of the all staff and the management team at Allure Bonbon Hotel by Karisma we would like to thank you for sharing your review detailing your most recent experience with us. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. We are truly very sorry for what seems to have been a disappointing stay. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. We hope to have an opportunity to welcome you once again at our hotel in the future. Warmest regards, Your hotel management team
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Went to Cartagena on a vacation trip and the hotel was a pleasant surprise. Located in Getsemani, it's in a walking distance to Cartagena's walled city and the harbour, having countless options for a meal or some drinks nearby. Our room was very well located, very quiet and with
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Response from Allure H, Front Office Manager at Allure Bonbon Hotel, by Karisma
Responded 18 Jul. 2018
Hola Alex First of all I would like to thank you for you stay in Allure Hotels, Also, thank you for your nice post here, I hope to serve you in a near future My Best Regards David Garcia Allure Hotels
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Photo provided by managementAllure Bonbon Hotel, by Karisma
Junior Suite con vista a la ciudad
Photo provided by managementAllure Bonbon Hotel, by Karisma
Deluxe Room - Twin
Habitación 101 tiene muy buena iluminación y excelente vista
Bom tamanho
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Dear Ana F, Thank you for your recent message and thank you for your interest in Allure Bonbon. Since TripAdvisor doesn't allow posting e-mails publicly, please be so kind as to take a look at your inbox. Very best regards.
-1 votes
Do the rooms have balconies.
Dear Mila1123, Allure Bonbon is a city hotel, located in heart of Cartagena and not every room has its own terrace, but Allure Bonbon Suite has a balcony which overlooks the Magical city of Cartagena. Have a lovely day and very best regards!
0 votes
Dear SvM0526, thank you for your interest in Allure Bonbon. With regards to your question, please let me inform you that Allure Bonbon doesn't have it's own pool. You are always welcome to enjoy use of Allure Chocolat, our sister hotel located nearby, where you can take in the stunning city views on the rooftop terrace and cool off in the infinity pool. Have a lovely day, Very best regards!
0 votes
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Hi Kitty, With regards to your question, please let me inform you that Allure Bonbon doesn't have it's own pool. You are always welcome to enjoy use of Allure Chocolat, our sister hotel located nearby, where you can take in the stunning city views on the rooftop terrace and cool off in the infinity pool. Best regards!
1 vote
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12
"Ask for the upper room, with a view to the sea"
"Ask for a room on the back."
"not all rooms have windows;"
"Great Hotel in Great Location"
"Rooms on street side have windows, but it can get loud at night. Back rooms are comfortable and quiet."
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PRICE RANGE
USD 87 - USD 162 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Arsenal Hotel
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
14
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