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Media Luna Hostel

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1 room 2 adults 0 children
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Media Luna Hostel
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503 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 3 days ago NEW

We had an amazing time here! We only stayed one night but it was the best night of our eight day trip through Colombia. Everyone from the staff was polite and helpful. The pool was very refreshing after walking through the city all day.

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Helpful?
Thank David S
Reviewed 4 weeks ago

I had a terrible experience at this hostel, the worst by far in Colombia. The customer service is awful, it is extremely overpriced, the bed sheets were not clean and I was accidentally charged for an extra night of accommodation- then promised a refund that I never received.

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Thank annatY5515HT
London, United Kingdom
Reviewed 23 March 2017

Great location, its 2 minutes from the old city, the fort and is on the same street as some great bars and restaurants. Good layout to meet other travelers. the courtyard has a pool to cool off in where people always congregate, and there is a walkway that connects all the rooms, so people always just talk to whoever is...

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Thank IGC_Int
Reviewed 12 March 2017

We stayed there for 3 days and it was amazing, really good times with the people there, the place is amazing, great pool and kitchen in the first floor and the rooftop terrace is amazing! The party there is on wednesday so if you're looking to party just go in that day, believe me you wont regret. #sinogozanovive

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Thank Francisco A
Reviewed 6 March 2017 via mobile

His location in Getzemani it's nice because I was able to go for a walk and get to know the city and the tourist area on foot, perhaps they need put more attention to the party theme because a male didn't going to let us enter to the hostel because he think we wasn't guests

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Thank Juan S
Reviewed 29 January 2017

I have stayed in dozens of hostels and this may be the worst I've ever been to. When looking for hostels we asked for the price here, and they gave us a lower number than they charged us. Then we discovered they were doing construction, which they did not tell us. There was no water or functioning bathroom for four...

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Thank Lindsey T
MediaLuna247, Director de Recepción at Media Luna Hostel, responded to this review

Thank you for your honest opinion. We have forwarded your comments to the personnel in question. I apologize for this bad experience. It is disappointing to hear of what happened, but we hope there will be another change to show we have improved. Please, let me know if you wish to handle the issue personally. Regards,

London
Reviewed 29 January 2017 via mobile

Lovely place in Getsemani. Very easy to walk into the historic town. The pool is a welcome break from the heat. Everyone is very friendly and helpful. Good laundry service clean bathrooms and a lovely party in the evenings

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Helpful?
Thank Helena111
MediaLuna247, Director de Recepción at Media Luna Hostel, responded to this review

Dear guest I appreciate your comments about our hostel. It makes us feel proud to cater to the needs of our customers in the best way we can. I am sure that all of our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Beware!

Reviewed 23 December 2016 via mobile

Very clean rooms, great pool and restaurant. Not quite as social as expected, would be better if they had an organized happy hour every day or something. The rooftop bar is pretty awesome with great views of the city and gets packed but doesn't open until late.

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Thank Sandra G
MediaLuna247, Director de Recepción at Media Luna Hostel, responded to this review

Dear guest. Thank you for sharing the time to share your experiences with us. We are very happy to know that your stay was pleasant, we will consider your suggestion. We hope to see you soon !!! regards

Reviewed 17 December 2016 via mobile

No locks on the doors, dirty and noise as hell. I immediatly cancelled, but they refused to give any money back for the two nights I had prepaid. Highly not recommended. Or if you are not to concerned with hygiene and like 90 techno with lots of bass it might be the place for you

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Helpful?
Thank Odd P
MediaLuna247, Director de Recepción at Media Luna Hostel, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to everyone. On the other hand, I will personally supervise them. Regards,

Stuttgart, Germany
Reviewed 6 December 2016 via mobile

The whole place had a really bad smell about it and was not really clean. Even the bedsheets were stained. We got lots of mosquito bytes and there's no way to use your own mosquito net in the dorms. It was pretty loud for various reasons but there was not even a party going on. Pretty deserted and no events...

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1Thank omnidan

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
Official Description (provided by the hotel)
Mango..como estar en casaHostal exclusivo con capacidad máxima para 11 personasAmbiente íntimo y tranquilo por su ubicación privilegiada y la capacidad limitada de pasajeros.Cuenta con tres habitaciones, con capacidad máxima para cuatro personas.Habitaciones con baño compartido y baño privado.Cuenta con áreas comunes , sala de estar, living, comedor y terraza.Cocina abierta para uso de pasajerosAcceso wifi incluido en la tarifaServicio de aseo y toallas de baño incluido en la tarifaDesayuno incluido en la tarifaServicio de lavandería ... more   less 

Additional Information about Media Luna Hostel

Address: Calle Media Luna 10-46, Cartagena, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: $38 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Media Luna Hostel 2.5*
Number of rooms: 120
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Also Known As:
Media Luna Hotel Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Media Luna Hostel staff and other travellers.
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Questions? Get answers from Media Luna Hostel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wednesday night is the best day!”
davidsO1395UE, 25 Apr 2017 | Read review
“first floor is the quiet one”
600franciscoa, 11 Mar 2017 | Read review
“Room With Air Con Needed !”
FrauSchip, 18 Nov 2016 | Read review
“Chambre climatisé (il y en a une sur 30 chambres :) )”
85guillaumet, 16 Nov 2016 | Read review
“All you need is a bed, a roof and a secure place to put your belongings. :)”
Y9325USkarend, 17 Aug 2016 | Read review
5 of 5