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Estelar Cartagena de Indias Hotel & Convention Center

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Carrera 1 Con Calle 12 Esquina, Cartagena 130001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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USD 133
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Agoda.com
USD 102
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Booking.comUSD 133
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (799)
Pool & Beach (105)
Room & Suite (85)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Estelar Cartagena de Indias Hotel & Convention Center
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 247 hotels in Cartagena
Location
Cleanliness
Service
Value
Travellers' Choice

If you’re looking for a luxury hotel in Cartagena, look no further than Estelar Cartagena de Indias Hotel & Convention Center.

Given the close proximity of popular landmarks, such as Sanctuary of Saint Peter Claver (0.8 mi) and Plaza de San Pedro Claver (0.8 mi), guests of Estelar Cartagena de Indias Hotel & Convention Center can easily experience some of Cartagena's most well known attractions.

You’ll enjoy relaxing rooms that offer a minibar and air conditioning, and you can stay connected during your stay as Estelar Cartagena de Indias Hotel & Convention Center offers guests free wifi.

The hotel features room service. Plus, Estelar Cartagena de Indias Hotel & Convention Center offers a rooftop pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While you’re here, be sure to check out some of the barbeque restaurants, including Quebracho, Carbon de Palo, and D' Res Gourmet, all of which are a short distance from Estelar Cartagena de Indias Hotel & Convention Center.

If you are interested in exploring Cartagena, check out a reef, such as Oceanario.

The staff at Estelar Cartagena de Indias Hotel & Convention Center looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
1,518Reviews24Q+A64Room tips
Traveller rating
  • 998
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  • 52
  • 41
Time of year
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Popular mentions
Estefania G wrote a review 3 Apr
Miami, Florida1 contribution1 helpful vote
+1
You want to stay here!!!! Best view from the room you feel like you are in a course all you see is water, when you get to the lobby that’s in the 15th floor all you see is water ! The place smells sooo nice, looks, clean and nice, the employees are soooo nice ! My friends and I had such an amazing stay! Thank you to Carlos and Jorge for checking us in and out, thank you to Mr Freider from the door for always giving us directions and being so helpful !!! This hotel is a 5 start plus hotel! The bfast , the room, the SPA, the pool , the sky bar ALL 5 star!!! ⭐️ ⭐️⭐️⭐️⭐️ I will def be coming back here ! And so should you!!!
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Date of stay: April 2021Trip type: Travelled with friends
1 Helpful vote1 Save
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Response from , Owner at Estelar Cartagena de Indias Hotel & Convention Center
Responded 1 week ago
Dear Guest, Receive a warm greeting, Thanks for your comments and time to evaluate our facilities and services It is a pleasure to know that we have met your expectations. We look forward to receive you back soon to our hotel. Cordially, Roberto Castello Service manager
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Douglas R wrote a review Feb 2021
Tampa, Florida232 contributions115 helpful votes
+1
The hotel was great. Is beautiful, everything is impeccable, new, in perfect conditions All rooms have a view to the bay, the rooms are comfortable, with beautiful views, endless pool is amazing , tasty drinks at the pool bar and the sky bar on the 51st floor with spectacular view and sunset. The breakfast very varied and the restaurant staff is always very attentive and hospitable in serving you. I wasn’t sure to stay in this hotel because it had some bad reviews in TripAdvisor but then I realized that the profiles that give it bad ratings are fakes or with a single contribution, YOU HAVE TO STAY HERE. To improve: They did not check-in early, I waited 4 hours for my room, and when 3:00 pm oclock arrived, the check-in staff was registering new guests and there were many people waiting for the keys to their rooms. Then in the day of leaving the hotel they extended the check out time in compensation, was very nice from them. BTW, thanks Elkin 4 u hospitality and Late check out.
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from , Owner at Estelar Cartagena de Indias Hotel & Convention Center
Responded 16 Feb 2021
Dear Douglas, Receive a warm greeting, Thanks for your comments and suggestions. It is a pleasure to know that you have enojyed your stay. Thanks for your suggestions, which we are reviewing with our front office manager We look forward to receive you back soon to our hotel. Sincerely Roberto Castello Service manager.
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Altamit L wrote a review Feb 2021
Las Vegas, Nevada13 contributions5 helpful votes
No complaints about our stay here. Every one was friendly and amazing. I wish I remembered the name of the staff that treated us so nice so I could shout them out. I do remember Larry, the bellman, great guy. And Louis at the front desk was great. The room was nice, we had an excellent view of the beach and took many videos/pictures at the window, cause it was amazing. The security guys....all of them, so helpful and ensured my sister and I were taken care of. I would stay there again. OUT in Colombia travel booked our accommodations and transportation. I would also recommend them for traveling within Colombia
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Date of stay: January 2021
Rooms
Location
Service
Room Tip: We had an Ocean view and it was amazing. OUT in colombia travel secured that for us
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Response from , Owner at Estelar Cartagena de Indias Hotel & Convention Center
Responded 3 Feb 2021
Dear Altamit, Receive a warm greeting, Thanks for your comments and suggestions. It is a pleasure to know that we have met your expectations. We look forward to receive you back soon to our hotel. Sincerely, Louis Daniel General Manager.
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Carl083 wrote a review Jan 2021
Rome, Italy2 contributions1 helpful vote
Hotel is beautiful. Great location. Personnel always nice. Always. Also, I want to say that the head of security mr. Pietro Giovanni Icardi was THE BEST. I have travelled in 27 different countries, visited a lot of 5 stars hotel. Rarely post a review, but I had to because of him. Thank you. Only negative of this hotel is the food, but I guess that’s common in any hotel in Cartagena.
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Date of stay: January 2021Trip type: Travelled solo
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Response from , Owner at Estelar Cartagena de Indias Hotel & Convention Center
Responded 26 Jan 2021
Dear Carl, Thank you for sharing your experience after your recent stay with us. It is a pleasure to confirm your satisfaction with our hotel, and and we look forward to receive your reservation soon. Sincerelly, Roberto Castello Operations Manager
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Kevin L wrote a review Jan 2021
Fort Lauderdale, Florida1 contribution1 helpful vote
Service here was like pulling teeth. Getting things setup prior was almost impossible until I complained. While there it was a mission just to get ice! And please save yourself the haste, the spa was not worth it. Views are incredible here but I can’t say I would stay again.
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Date of stay: January 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from , Owner at Estelar Cartagena de Indias Hotel & Convention Center
Responded 7 Jan 2021
Dear Guest, Receive a warm greeting, We have received your comments and suggestions. Our client´s satisfaction is our commitment, for this reason, we have shared with the work team your words in order to duplicate efforts in our opportunities for improvement. We would like to talk about your stay in our hotel. We look forward to receive your reservation Cordially Roberto Castello Operations Manager
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Previous
PRICE RANGE
USD 98 - USD 174 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
338
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Frequently Asked Questions about Estelar Cartagena de Indias Hotel & Convention Center
Which popular attractions are close to Estelar Cartagena de Indias Hotel & Convention Center?
Nearby attractions include Plaza Bocagrande Centro Comercial (0.1 km), ENCANTA (0.5 km), and Baby & Toddler's Place (0.10 km).
What are some of the property amenities at Estelar Cartagena de Indias Hotel & Convention Center?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Estelar Cartagena de Indias Hotel & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Estelar Cartagena de Indias Hotel & Convention Center?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Estelar Cartagena de Indias Hotel & Convention Center?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Estelar Cartagena de Indias Hotel & Convention Center?
Conveniently located restaurants include La Brioche, Semolina, and El Corral.
Are there opportunities to exercise at Estelar Cartagena de Indias Hotel & Convention Center?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Estelar Cartagena de Indias Hotel & Convention Center have an airport shuttle?
Yes, Estelar Cartagena de Indias Hotel & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Estelar Cartagena de Indias Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Estelar Cartagena de Indias Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Estelar Cartagena de Indias Hotel & Convention Center?
The staff speaks multiple languages, including English and Spanish.