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Hyatt Regency Cartagena

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Carrera 1 # 12-118, Cartagena 130010 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1497)
Room & Suite (234)
Pool & Beach (203)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Cartagena
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 247 hotels in Cartagena
Location
Cleanliness
Service
Value
Travellers' Choice
Hyatt Regency Cartagena will offer world-class facilities, creative food & beverage concepts, extensive meeting spaces and authentic Hyatt Regency hospitality to make your experience in Cartagena revitalizing and productive.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Harbour View
Languages Spoken
English, Spanish
1,940Reviews68Q+A100Room tips
Traveller rating
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  • 51
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Popular mentions
Robogota wrote a review 11 Apr
Bogota, Colombia32 contributions13 helpful votes
It was our first stay in a hotel as a family. We are two Dads and one baby, so visibly diverse. Everyone who worked at the hotel was charming, kind, professional and welcoming. The hotel was immaculate and the biosafety standards were second to none. It’s our favourite hotel in Colombia without a doubt!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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Ruby G wrote a review 11 Apr
Miami, Florida3 contributions3 helpful votes
Much more modern than I expected. Key cards automatically light up your floor, digital no disturb signs, amazing guest services. We stayed in ocean view room, great view and very spacious. Multiple pools to choose from, room service was great. Super friendly and attentive staff! Shout out to Darwin in the pool/bar area, he was amazing! Hotel is close to airport and walled city. Definitely would recommend and stay again in the future :)
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: Tip well! These people work hard
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calvinmadlock wrote a review 9 Apr
Los Angeles, California7 contributions1 helpful vote
I was very pleased with all aspects of the hotel. What really stood out was the courtesy of the hosts and supervisor on duty. The food was great and the service from the pool to the front door was great.
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
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lauragonzalez2021 wrote a review 6 Apr
1 contribution
This is the kind of hotel that you need to rest and relax. The food is amazing and they will treat you as a queen. Incredible staff, amazing service and cool spaces to enjoy. There are specific place just for adults... Which make your stay better avoiding kids. I'll be back for sure, each dollar is worth it.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
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Trip type: Travelled solo
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David W wrote a review 5 Apr
St. Petersburg, Florida39 contributions32 helpful votes
After having a horrendous visit at a hotel in Barranquilla a few months ago, I decided to stick to a name I always associated with quality, and that is why I chose the Hyatt Cartagena. I am SO glad I did. They exceeded my expectations each and every day. Food was great! People smiling and doing a great job! Pools are amazing. They have a lovely breakfast. While it is normally a buffet, they serve you due to covid. Lunch is by the pool with a condensed menu of excellent choices such as Ceviche, burgers, flat steak, chicken, and caesar salad. The bar has a great variety of frozen drinks as well. One thing, don't worry about TIME. This is not NY or MIAMI. In Cartagena, thinks take more time. Even fast food is generally cooked to order and takes some time. Drinks and food can take 10 - 15 minutes so you might want to order the drinks before you are ready. It's not the hotel but seems to be the norm around the restaurants, too in Cartagena. The hotel staff did an amazing job at making sure everything was handled. Rooms are clean. Food is hot. Staff is very friendly. If you are visiting Cartagena, you will NOT regret choosing the Hyatt Regency Cartagena for your stay. I promise!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2021
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PRICE RANGE
USD 138 - USD 218 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
285
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Frequently Asked Questions about Hyatt Regency Cartagena
Which popular attractions are close to Hyatt Regency Cartagena?
Nearby attractions include Plaza Bocagrande Centro Comercial (0.06 km), ENCANTA (0.4 km), and La Guia Cartagenera (0.4 km).
What are some of the property amenities at Hyatt Regency Cartagena?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Regency Cartagena?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Cartagena?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Hyatt Regency Cartagena?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hyatt Regency Cartagena?
Conveniently located restaurants include Semolina, Entre Cuates Cartagena, and Napoli Plazza Bocagrande.
Are there opportunities to exercise at Hyatt Regency Cartagena?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hyatt Regency Cartagena?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Cartagena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Cartagena?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Regency Cartagena?
Many travellers enjoy visiting Walled City of Cartagena (2.1 km), Centro Historico (1.6 km), and Sanctuary of Saint Peter Claver (1.2 km).