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Hotel Four Points By Sheraton Cali

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Traveller (166)
Room & Suite (90)
Dining (18)
Overview
  • Excellent52%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(12 reviews)
“junior suite”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (532)
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128 results
Traveller rating
42
52
17
10
7
Traveller type
Time of year
LanguageEnglish
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42
52
17
10
7
Show reviews that mention
All reviewsfront deskordered room servicejunior suitebreakfast buffethotel is locatedwalking distanceairportlobbygymtaxicityperuvianneighborhoodreycristosalsamarriott
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1 - 5 of 128 reviews
Reviewed 4 days ago

I arrived late and was greeted by Victor who not only checked me in but assisted with all my questions about my travels for the next day. Jesus at check out couldn’t have been more helpful or solicitous as he arranged a wonderful driver and...More

Review collected in partnership with this hotel
Thank 503karlae
Reviewed 1 week ago

Everything was excellent. This is the best place to stay in Cali! The breakfast was perfect, spa and ammenities excellent, room, location, and staff all 10 stars! Stay here to enhance your trip/visit!More

Review collected in partnership with this hotel
Thank Desertfoxmd1
Response from Explorer815433, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded yesterday

Dear Mr. DesertFoxmd1 Greetings from hotel Four Points by Sheraton Cali. Thank you for taking the time to evaluate our service and for your sincere recommendation to other travelers. We are happy to hear about your wonderful experience at our hotel. Once Again thank you...More

Reviewed 2 weeks ago

I got a recommendation from the Brazilian Mission, and is not my Hotel of choice, but I got really impressed. The Hotel has a great location, and all the services are really good. I have not used the restaurant, but everything else was really great.More

Review collected in partnership with this hotel
Thank DavidMarcelLevy
Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 1 week ago

Dear DavidMarcelLevy We received your comments through Tripavisor and it is our pleasure to inform us about your experience at our hotel. Thank you for taking the time to write about our locations and facilities, we are always looking for ways to improve our service,...More

Reviewed 4 weeks ago

After a horrible experience in another hotel, This should have been my initial choice. I checked in and they provided the great service I was expecting. The room was a breath of fresh air, what I expect from a Sheraton.More

Thank Gpa G
Response from Yamileth B, Guest Relations Manager at Hotel Four Points By Sheraton CaliResponded 3 weeks ago
Google Translation

Respetado(a) señor(a) Gpa G Reciba un cordial saludo del hotel Four Points by Sheraton Cali. Sus maravillosos comentarios son halagadores...More

Reviewed 5 July 2018

Just a friendly reminder when people get their laundry done they charge a fortune to do your laundry. Never again other than them charging around 125$ for 2 little bags of laundry everything else was great.More

Review collected in partnership with this hotel
Thank Fearless456539
Response from Redes Sociales F, General Manager at Hotel Four Points By Sheraton CaliResponded 7 July 2018

Dear Sir. Greetings from the Four Points by Sheraton Cali hotel. Thank you for taking the time to evaluate our services and for your honest two-star rating. We have shared your valuable suggestion about laundry prices with our housekeeper to improve our services. We sincerely...More

View more reviews
About
Description
We take care of providing lodging experience for all those who want to stay in a good hotel with an executive profile, which allows our guests the comfort of 181 rooms blending the best workplaces for the ...More existence of the perfect balance between duty and pleasure. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Hot Tub
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (166)
Room & Suite (90)
Dining (18)
Pool & Beach (18)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
johnathome
11 July 2017|
Answer
Response from kisti335 | Reviewed this property |
When I was there, no, it was not included. I guess it depends on the deal you get & how you book the room, though. FYI there is a cafe right across the street. With outside benches, nicely priced coffee and local baked... More
1
Vote
Maritza R
14 January 2016|
AnswerShow all 2 answers
Response from Finish-it1 | Reviewed this property |
Yes they do but you have to call them to make sure they will be there.
0
Votes
capnharry7
4 June 2015|
AnswerShow all 2 answers
Response from YenyHenao | Property representative |
Good Afternoon. Thank you for writing us, we are glad to answer your questions. The pool and the jacuzzi are open from 8:00 a.m. to 10:00 PM and they are both located outdoors. The pool is on the twelfth floor with a... More
0
Votes
Google Translation
Room Tips
"All the rooms that end in "19", corner rooms, very large."
Read review
"I doubt there is a good room in this hotel."
Read review
"The rooftop pol"
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"We were very happy in Room 611"
Read review
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