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InterContinental Cali - Un Hotel Estelar

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#4 of 87 Hotels in Cali
Certificate of Excellence
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InterContinental Cali - Un Hotel Estelar
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522 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Copenhagen, Denmark
Reviewed 22 November 2013

Well, I would not call it a luxury hotel, far from it. It is an okay hotel with a very nice breakfast buffet. I could not find any TV program at all in english, everything was in spanish. There was a lot of noise from streets surrounding the hotel. Had a lot problems with the keycard to the room. And...

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Helpful?
2Thank HPHaraldsson
Norma A, Norma A at InterContinental Cali - Un Hotel Estelar, responded to this review

Let us express our gratitude for taking the time to write your comments since they contribute greatly to improve our procedures and motivate our staff to optimize the services we provide. Please also accept our sincere apologies for the inconveniences you have in our hotel. We are woriking to imporve our insolation to make sure our guest won't have problems...

Royal Oak, Michigan
Reviewed 30 October 2013

A very good Intercontinental Hotel which had everything I needed as a business traveler. Relatively easy access from the airport (30 minutes), taxi was 48,000 (about $25.50 US). Taxi through the airport kiosk was rickety but got me there (staff really looked after me for the taxi back to the airport). The hotel was clean, they honored my membership with...

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3Thank TAN31_11
IHGCare, Guest Relations Manager at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear TAN31_11, Thank you for taking the time to provide feedback on your stay. We are pleased to see the staff was a highlight of your visit. It is unfortunate the noise levels prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank...

San Juan, Puerto Rico
Reviewed 14 October 2013

The building of the hotel is big and well located, looks like any of the famous brand, I love Inter in Hong Kong so i stayed here for two nights, but no surprise at all, my room was O.K., service people here are slow and semi-professional, breakfast has too few choices, price of the hotel was acceptable, the incorporated Casino...

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Helpful?
2Thank thomas61416
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Mr. Wong, Thank you for an excellent review and for telling us about the experience of your stay with us. We have shared your feedback with the team to take the necessary corrective actions and offer our guests the best attention they deserve. We look forward to welcoming you back again to enjoy InterContinental Cali Hotel experience again and...

Bogota, Colombia
Reviewed 11 September 2013

This is a traditional hotel; some rooms has been remodelated. The food is good, especially in Fogon de Piedra restaurant. The people are very kind and the rooms are clean and comfortable. I think is a good option for travelers.

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Thank AlexCrvjl
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Thank you very much for your wonderful review. It's always a pleasure to find such a good comments about our hotel and the different services we offer but specially for the special attention of our staff, which makes the difference. We will share your note with them because it encourages their desire to always give the best. It's important to...

Los Angeles, California
Reviewed 4 September 2013

This hotel was very nice, the room was cozy and the bandeja paisa is a MUST EAT evry day. I will recommend to you, Before you reserve make sure to register for the Priority Club is free and you can add points, is very near of the El Gato sculpture and the are plenty of restaurants near. One of the...

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Helpful?
Thank Dexterlab27
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Thank you very much for your wonderful comments!! We are more than pleased to hear that you were so happy with your stay and specially for the food. We will share your lovely review with our staff because they encourage their desire to continue giving the best service. We Hope you will continue giving us us the opportunity to welcome...

USA
Reviewed 11 July 2013

First, I have stayed at this hotel before, and there morning buffet was excellent in the past!! They have improved there security and spa at this hotel. There employees are excellent, clean hotel, and up-to-date hotel. Here are the problems: 1) There morning buffet has changed to a poor rating of hot food choices. This was a bad decision by...

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6Thank Stephen S
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Thank you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. Please accept our sincerest apologies for the disturbances you experienced during your stay. We are really sorry and that is why...

Singapore, Singapore
Reviewed 14 May 2013

I have family in Cali, but need to go back often due to business. The Inter is the place where I normally stay, mainly because it is the only property in Cali that gives you points with an International chain. I am normally given nice rooms, with wood floors overlooking the pool and on a high floor. I arrived on...

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2Thank ranger22miami
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

Thank you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. Please accept our sincerest apologies for the disturbances you experienced during your stay. We are really sorry and that is why...

Reviewed 16 April 2013 via mobile

This is a standard 4 star hotel, the rooms are spacious and clean, altough a little old, the breakfast is ok and the staff is attentive. The location is average, nothing to talk about. I recommend it if you are looking for an unpretentiuous business hotel.

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1Thank SRR74
Norma A, Asistente de Gerencia at InterContinental Cali - Un Hotel Estelar, responded to this review
Google Translation

Agradecemos inmensamente el tiempo dispensado en escribir sus comentarios acerca de su reciente estadía en nuestro hotel ya que ellos...

Wilmington, North Carolina
Reviewed 14 March 2013

The Cali Intercontinental is a good but not great hotel. It is modern and spacious. Service is good, rooms were ok, breakfast was very good. Nothing to complain about but nothing to get too excited about either.

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1Thank KentfromNC
Norma A, General Manager's Assistant at InterContinental Cali - Un Hotel Estelar, responded to this review

We are very pleased to hear you had a great and happy time in our hotel. Undoubtedly your comments encourage us to continue exceeding the expectations you have on the quality of services we offer. I will forward your lovely review to the rest of our team and we hope you be able to welcome you back again sometime soon....

Miami, Florida
Reviewed 26 February 2013

I am a very busy executive and travel a large amount of time. I have been at many Intercontinental hotels before, the most recent one before Cali was in Madrid last September (where by the way I was not awarded my points). The hotel in Cali is in very bad shape. For starters I was given a room where there...

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Helpful?
2Thank Marco Z
Norma A, Assistant to the General Manager at InterContinental Cali - Un Hotel Estelar, responded to this review

Dear Mr. Marco Z. Thank you for taking the time to review our property. We are sorry our hotel did not live up to your expectations and regret that you were not satisfied with our different services you received. Please accept our sincerest apologies for all these disturbances you experienced during your stay. The feedback we receive from our valued...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the synonym of excellence in hospitality. Located five minutes away from downtown and nearby the best restaurants and bars, Intercontinental de Cali, an Estelar Hotel, was built with the highest hospitality industry standards. Complete infrastructure with ample spaces and different ambiances are available for your pleasure and business events. ... more   less 

Additional Information about InterContinental Cali - Un Hotel Estelar

Address: Av. Colombia # 2-72, Cali, Colombia
Region: Colombia > Valle del Cauca Department > Cali
Price Range: $137 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Cali - Un Hotel Estelar 4.5*
Number of rooms: 290
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cali
#3 Luxury Hotel in Cali
#4 Business Hotel in Cali
#4 Romantic Hotel in Cali
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Cali - Un Hotel Estelar staff and other travellers.
6 questions
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Questions? Get answers from InterContinental Cali - Un Hotel Estelar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with balcony”
  • Room 730
  • Room 730
  • Room 730
  • Room 730
  • Room 730
  • Room 730
  • Room 730
  • Room 730
 of 5 bubbles JuanFranToronto, 3 Feb 2017 | Read review
“You might want to stay in lower level rooms during weekends. Party room is located on the 9th floor and it can get a bit loud.”
 of 5 bubbles 724claudiam, 15 Nov 2016 | Read review
“You won't regret it.”
 of 5 bubbles angrlag, 23 Jul 2016 | Read review
“Go as high as you can to get away from the street noise :)”
 of 5 bubbles pickybiz, 26 May 2016 | Read review
“Junior suite was excellent for the price.”
 of 5 bubbles jeremyfondi, 3 Apr 2016 | Read review
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