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NH Collection Barranquilla Smartsuites Royal

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262 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Miami Beach, Florida
Reviewed 4 September 2013

This was an overall good experience. The staff of this hotel is very well trained ( with the exception of a woman in the restaurant, that is not rude but doesnt have the same service levels). The bellboys are amazing, the front desk agents as well. They offer you the pick up service for US 15.00, although they end uo...

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Helpful?
Thank HHV H
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest Thank you for your excellent comments. SmartSuites Royal is committed to providing its customers an unforgettable stay and make them feel at home. We hope to welcome you again in our Hotel. Sincerely, Cindy Escorcia Rocha Front Desk Manager

Houston, Texas
Reviewed 30 August 2013

I stayed here 4 nights middle of August 2013. I booked the reservation through their website which gave the price in USD. They do not take the money immediately which was fine by me but for others maybe an issue so just be aware. They were very friendly and accomodating. Now for those that complain about lighting etc. This is...

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Helpful?
3Thank Kajun
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest, In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel, for us it’s really important to have a feedback. We will follow your recommendations about the issues you mentioned to guarantee an exceptional service for our guests. We wish you could visit us shortly so we can give...

Dallas, Texas
Reviewed 27 August 2013

I stayed for 2 nights last month. Very good location, walking distance to all the popular restaurants and nightlife spots. The building appears relatively new. Front desk staff is very friendly, serves a welcome drink, early check in was no problem. Nice lobby area. My room was spacious and clean. Breakfast was ok, decent variety of choices and great local...

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Helpful?
Thank OlyaDallas
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest, In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel, for us it’s really important to have a feedback. We will follow your recommendations about the issues you mentioned to guarantee an exceptional service for our guests. We wish you could visit us shortly so we can give...

Sao Paulo, SP
Reviewed 31 July 2013

This is a really good hotel for the money. Nice and quiet rooms with modern decoration and good beds. The hotel is very well located in a safe neighborhood, so you can reach good restaurants, drugstores, supermarkets and cafe from a short walk distance. But, if you want to stay, enjoy the Hotel restaurant - they serve a delicious food.

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Helpful?
Thank fabio_super
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mr. Fabio, First off all we want to thank you for choosing us for your stay at Barranquilla and for taking a few minutes to express your opinion about us in TripAdvisor. For the SmartSuites Royal family it is a pleasure to know that you had an excellent experience in our hotel. Your comments are really important to us...

Miami, Florida, United States
Reviewed 30 July 2013 via mobile

This is the second time I stayed at this hotel. The location is great near restaurants and bars. Also the complimentary breakfast is really good. If you go with children do request a room with private shower. The rooms that I have stayed have open showers. No doors. The pool is very small. It does not have a regular pool...

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Helpful?
Thank Carlos H
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mr. Carlos, First off all we want to thank you for your comments, for us it’s really important to have a feedback For the SmartSuites Royal family is a pleasure to know that you had an excellent experience in our hotel. We always try to give our best and it seems to be working. We also want you to...

Armenia, Colombia
Reviewed 7 July 2013

Booked smartsuites last minute. Welcomed at arrival with a cold breeze drink, got my key to the room at 6th floor. Very nicely decorated, smart design. Clean, and very practical. Pool / gym on terass roof has got a terrific view over Barranquilla! Only minus is the size of the pool (very small). Staff was very attentative, serviceminded. Breakfast great....

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Helpful?
Thank mikeswe
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel. We want to offer you our most sincere apologies for the laundry service. We guarantee you that we will keep on working to offer an exceptional service for our guests and to maintain the service that makes us...

Grand Cayman
Reviewed 4 July 2013

This hotel is centrally located in the middle of Barranquilla, near shops and many important areas. The hotel is new and very clean, good Wi-Fi through the whole building. Friendly staff, the rooms as well design with an European look, very clean and large TV in the room.

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Helpful?
Thank wrp57
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We are thankful for your comments regarding our services and we hope to have your pleasant visit again. Sincerely, Cindy Escorcia Rocha Front Desk Manager

Houston, Texas
Reviewed 29 April 2013

Bookings made by our head office in Bogota very good service Accommodation, very good Restaurant very good Hotel staff All very well trained and knowledgable Would reccommend to all Initial visit November 12

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Helpful?
Thank bmartin_13
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We are thankful for your comments regarding our services and we hope to have your pleasant visit again. Sincerely, Cindy Escorcia Rocha Front Desk Manager

Albuquerque, New Mexico
Reviewed 13 April 2013

I give this property a full 5. I did have an issue with the service for the dining room on the first morning. The clerk wanted me to fill out a comment card so he could give it to the manager that was on site, I did and it was about a 15 minute wait in the dinning room and...

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Helpful?
1Thank bsgrilling
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mr. Taylor In behalf of SmartSuites Royal Barranquilla receive a warm greeting. We appreciate your comments regarding your stay at our hotel. We want to offer you our most sincere apologies for the restaurant service. Also, we want to thank you for giving us a second chance. We guarantee you that we will keep on working to offer an...

Medellin, Colombia
Reviewed 11 April 2013

The hotel is strategically located close to very good restaurant, business centers and banks, it is a nice place to walk at night, physical facilities are modern, comfortable and spacious. As for the service is excellent, the breakfast is very wide, also has our taste preferences, the wait staff are excellent, the reception and botonoes are always ready to help...

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Helpful?
Thank lissnavarro
SmartSuitesRoyal, Director de Recepción at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear John and Lisette In behalf of SmartSuites Royal Barranquilla receive a warm greeting. As always, we appreciate all your positive comments and let me tell you that we are constantly striving to live up to your needs in every stay you have with us. We hope to have your pleasant visit again shortly. Sincerely, Cindy Escorcia Rocha Front Desk...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Smart Suites Royal Hotel is the best located hotel in Barranquilla, at the exclusive Alto Prado neighbor. It is located in front of Mc Donald's of the 80th street and its proximity to the best restaurants, bars, malls and well-known private hospitals of the city make it a wonderful place to stay for business or pleasure. This modern hotel has a terrace with a great view of the city, and swimming pool, Jacuzzi, gym, massage and game room. It counts with the best technology on its 4 kind of rooms, 3 meeting rooms and 3 event rooms. Its Bocas de Ceniza restaurant and the Puerto Colombia bar have a nice and Caribbean environment to enjoy. ... more   less 

Additional Information about NH Collection Barranquilla Smartsuites Royal

Address: Calle 80 No. 51 B-25, Barranquilla, Colombia
Region: Colombia > Atlantico Department > Barranquilla
Price Range: $68 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Barranquilla Smartsuites Royal 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Smart Suites Royal Hotel Barranquilla
Hotel Style:
#1 Luxury Hotel in Barranquilla
#1 Romantic Hotel in Barranquilla
#2 Business Hotel in Barranquilla
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Barranquilla Smartsuites Royal staff and other travellers.
2 questions
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Atlanta, Georgia
over a year ago
Lake Tahoe (Nevada), Nevada

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Questions? Get answers from NH Collection Barranquilla Smartsuites Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have nice views of the city.”
 of 5 bubbles Jmwitty, 16 Jul 2016 | Read review
“View in the rooms to the front of the hotel are really nice”
 of 5 bubbles R76S, 15 Mar 2016 | Read review
“Ask if the room have private shower. I was traveling with a friend and the shower was completely open. Not private at all.”
 of 5 bubbles IvelisseT_12, 25 Feb 2016 | Read review
“Highest floor have the best views.”
 of 5 bubbles super_lucia1975, 20 Aug 2015 | Read review
“Higher floors offer great views”
 of 5 bubbles Arturo65, 15 Jul 2015 | Read review
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