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NH Collection Barranquilla Smartsuites Royal

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262 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Washington DC, District of Columbia
Reviewed 30 December 2015

After spending more than 30 days during multiple visits I highly recommend this hotel. Customer service, events, front desk and everyone I interacted with, was an excellent experience. Highly recommended!

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Helpful?
Thank navarrorodri
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great...

Caracas, Venezuela
Reviewed 16 November 2015

It has comfortable rooms and is located in one of the best areas of the city. It offers great service, the staff is friendly and always helpful. In this hotel you will probably get the highest quality-price relation in the city

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Helpful?
Thank RupertCal
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mr. Rupert, Thank you very much for your kind comments. As a member of Nh Hotels Group, we aim to provide the best service in town; for that reason it is a great pleasure to know your experience at the Hotel was excellent. We are looking forward for your next visit so we can keep on providing you and...

A TripAdvisor Member
1 review
Reviewed 11 November 2015

Everything was beyond than I expected ..... Everyone was very polite, so helpful.... I loved this hotel... I'd gladly stay here in another opportunity... The location of the hotel is nice, let's you know and feel the Spirit of Barranquilla...

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Helpful?
Thank A TripAdvisor Member
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your kind comments. It is always a great joy to know we went beyond your expectations. As a member of Nh Hotels Group our aim is to provide a memorable experience. We are eager to have you back so we can keep on offering you the best of Barranquilla’s Spirit. Have a great...

Vancouver, BC
Reviewed 10 November 2015

Very disappointed... I was looking forward to staying here. As a woman traveling alone, security and safety are so important. I booked the hotel, and requested a car to pick me up. After three ignored emails, I told them I have to cancel, and found another hotel. It cost me $150 as well, but I really did not feel safe...

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Helpful?
Thank bubbles081
SmartSuitesRoyal, Director General at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Mrs. Van Diepen, First of all, I would like to apologize for the delay on the answer of your requirement. I am personally taking actions on this matter. You are absolutely right; security and safety are the most important subjects when traveling, especially if you are doing it alone. I am terribly sorry for the inconvenient caused to you...

Miami, Florida
Reviewed 16 September 2015

Good ubication, good service, good rooms, in summary very good hotel. Only a low point that does not allow it to be excellent, the restaurant food is not good, I don't recommend eating in this restaurant, but I recommend the hotel.

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Helpful?
Thank Danko62
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear guest, Thank you very much for sharing your comments. At NH Hotel Group we work to give you and outstanding experience which is why we will keep a close eye at the Restaurant in order to improve on what you didn't find satisfying. I kindly invite you to try our dishes on your next visit; it is our aim...

Caracas, Venezuela
Reviewed 24 August 2015

I spent several nights at the hotel for a business trip. It was a very comfortable experience, the room was clean and well maintained. The breakfast was different every day with a wide selection of cold and hot choices. The service during breakfast hours was very nice, the people was courteous and willing to satisfy any food requirements not offered...

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Helpful?
Thank Juan J
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for you kind comments. It gives us great pleasure to know you had a pleasant and comfortable experience. At the NH Hotels Group we work every day to provide an excelent service and for that matter we keep high standars. We pay especial attention to our restaurant. One of our priorities is to offer...

Barcelona, Spain
Reviewed 20 August 2015

If you're planning to come to Colombia, Barranquilla is the best city to start with. You have Cartagena 1 hour distance and Santa Marta almost 3 hours. The best hotel to stay and have as your headquarters is this hotel. Has a simple and yet complete breakfast, as early as 6 am. Delicious coffee, great service. The rooms are spacious...

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Helpful?
Thank super_lucia1975
SmartSuitesRoyal, Director de Relaciones con Clientes at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Lucia, Thank you very much for your kind comments. We are pleased to know you enjoyed your time at the hotel. As part of NH Group our aim is to give you an unforgettable experience and to achieve that we pay especial attention to every detail of our services. All of the members of our working team put their...

Bolivia
Reviewed 15 July 2015

Great location near to restaurants and interesting spots, modern, clean and light rooms, good quality of service, a proper working chair, desk and lamp if you are for working, probably with an iron board, an iron and a coffee maker in each room without having to ask for them, would make it just perfect. Probably, no need to look for...

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Helpful?
Thank Arturo65
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, Thank you very much for your comments. It pleases us to know you felt like home during your stay. We hope to have you back soon in this your home in Barranquilla. Yours sincerely, Mario Muvdi General Manager

Atlanta, Georgia
Reviewed 12 July 2015

I booked this hotel and when I arrived was pleased with its location in a safe neighborhood near one of Barranquilla's four malls. There are plenty of restaurants within walking distance along with a grocery store in the mall and it was a lovely hotel with great amenities. The A/C was a little too strong, but there are worse problems...

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Helpful?
Thank Solange O
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review

Dear Guest, We appreciate your comments and we feel truly sorry for the uncomfortable situation you experienced. Our aim is always to offer the best service and for that we will take the appropriate actions to accomplish that. We hope to see you back soon. Yours sincerely, Mario Muvdi General Manager

Reviewed 28 June 2015 via mobile

NH Smart suites is by far the best hotel I stayed in colombia! Has the best elegant service, excellent food choice from their resto, delightful staff, very very nice locations always chosen. I stayed there for 2 months for a business stay in Barranquilla & they made me feel home and like part of the hotel family

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Helpful?
Thank Kareem B
SmartSuitesRoyal, Gerente at NH Collection Barranquilla Smartsuites Royal, responded to this review
Google Translation

Estimada Señora Kareem, Es muy grato para nosotros saber que cumplimos con sus expectativas y agradecemos sus comentarios positivos respecto...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Smart Suites Royal Hotel is the best located hotel in Barranquilla, at the exclusive Alto Prado neighbor. It is located in front of Mc Donald's of the 80th street and its proximity to the best restaurants, bars, malls and well-known private hospitals of the city make it a wonderful place to stay for business or pleasure. This modern hotel has a terrace with a great view of the city, and swimming pool, Jacuzzi, gym, massage and game room. It counts with the best technology on its 4 kind of rooms, 3 meeting rooms and 3 event rooms. Its Bocas de Ceniza restaurant and the Puerto Colombia bar have a nice and Caribbean environment to enjoy. ... more   less 

Additional Information about NH Collection Barranquilla Smartsuites Royal

Address: Calle 80 No. 51 B-25, Barranquilla, Colombia
Region: Colombia > Atlantico Department > Barranquilla
Price Range: $68 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Barranquilla Smartsuites Royal 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Smart Suites Royal Hotel Barranquilla
Hotel Style:
#1 Luxury Hotel in Barranquilla
#1 Romantic Hotel in Barranquilla
#2 Business Hotel in Barranquilla
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Barranquilla Smartsuites Royal staff and other travellers.
2 questions
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Atlanta, Georgia
over a year ago
Lake Tahoe (Nevada), Nevada

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Questions? Get answers from NH Collection Barranquilla Smartsuites Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have nice views of the city.”
 of 5 bubbles Jmwitty, 16 Jul 2016 | Read review
“View in the rooms to the front of the hotel are really nice”
 of 5 bubbles R76S, 15 Mar 2016 | Read review
“Ask if the room have private shower. I was traveling with a friend and the shower was completely open. Not private at all.”
 of 5 bubbles IvelisseT_12, 25 Feb 2016 | Read review
“Highest floor have the best views.”
 of 5 bubbles super_lucia1975, 20 Aug 2015 | Read review
“Higher floors offer great views”
 of 5 bubbles Arturo65, 15 Jul 2015 | Read review
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