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Estelar En Alto Prado Hotel

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242 Reviews from our TripAdvisor Community

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Showing 53: English reviews
LizonMorton
Level Contributor
74 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 weeks ago via mobile

I stayed one night in this hotel on a business trip - it was fine, and what I hoped for from a business hotel. The check-in and service were good, and the room was quiet and dark at night. I was surprised by the quality and portions of the room service. My only complaint is that, like in some other... More 

Helpful?
Thank LizonMorton
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We thank you for your positives comments about our service and We appreciate the time for let us know the experience with us. We apologize for the failure with the key card sistem, We will take the corrective actions to avoid this situation. We hope to see you soon in your next visit to the city. Best Regards,... More 

Amsterdam, The Netherlands
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 October 2016 via mobile

I stayed at this hotel early this year with my son. I have to say that in general the stay was okay but below expectations. It started with a very unprofessional checkin. The service is not consistent, some employees (waiters, bellboys) did really their best to provide good service while others (most of them front desk ) almost treat you... More 

Helpful?
Thank NetBeaver
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear guest, On behalf of the team Alto Prado We appreciate the time dedicated to transmit to us Your experience in the hotel. Your comments are very important and motivate us to continue working every day on the quality of our service. It will be our pleasure to serve you again on your next stay. Best Regards, Vilma Vivas General... More 

Level Contributor
6 reviews
Reviewed 17 September 2016 via mobile

One of the best hotels in town, ideal for business and meetings, comfortable rooms with good spaces, the breakfast was fine, the variety is not enough just fruit carbs and eggs. Great location nice zone

Helpful?
Thank Andres B
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, It is good for us to know that We met your expectations and We will continue working for the continuous improvement. Wee hope to have the pleasure to assist you on your next visit to the city. Best Regards. Vilma Vivas General Manager More 

El Callao, Venezuela
Level Contributor
160 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 August 2016

The staff was friendly and warm, always with and smile and able to help you during the stay. They offer us free coffee at the business center and a quiet space. The room were spacious and clean. The bed was comfortable enough. The decoration of the lobby was modern and beautiful.

Helpful?
Thank MMVoss
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, It is very important for us to know that We meet your expectations and enjoyed a pleasant stay . Yours observacions help us to continue working every day for the improvement in the quality of our service. Best regards, Vilma Vivas Botero General Manager More 

Bogot
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2016

I think it is an overrated hotel , and the prices are too high. Yesteday i stayed in a four stars hotel that cost half of the price of estelar and rooms are exactly the same, but service in the other hotel was too much better in the previous. In this hotel: Noone walk me to the room. Noone explain... More 

Helpful?
Thank Sebastian_Sal
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We thanks to your comments which help us make the necessary corrections to our continuous improvement. Also We value the time spent to transmit to us your experience with us . We look forward to your visit at the next opportunity . Best regard, Vilma Vivas Botero General Manager More 

Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 July 2016 via mobile

I stayed here for 6 nights for work and overall, it was a solid stay. Pros: -close to work and close to the country villa mall where I guess everyone goes to get lunch. Also across the street of a jumbo- supermarket where you can pick up anything you need -breakfast is included and is pretty good- fresh juices and... More 

Helpful?
Thank worldtraipse
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate the time dedicated to manifest their comments in reference to our services; We inform you that we have taken careful note, because thanks to them help us to improve the quality of service that We provide to our guests. We look forward to your visit and give us the satisfaction to assist again. Best regard, Vilma... More 

2 reviews
Reviewed 5 June 2016 via mobile

Barranquilla to us costenos is known as curamba. The Estelar is well situated in best part of Barranquilla. The staff is really friendly and most helpful. The lobby bar is great place to hangout. A good solid experience overall and good price.

Helpful?
Thank Patrick W
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 10 April 2016 via mobile

Having stated at this property three times in three years, its been nice to see the quality hold up as the service has mostly improved. Rooms are quite good, large and spacious with comfortable beds. The pool is especially lovely and is a great place to pass an afternoon. The food and beverage staff are chronically slow, to the point... More 

Helpful?
Thank Duniasafiri
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations, these allow us to make the necessary adjustments in order to provide the best service which has characterized us. Immediately we climbed yours recommendation to the area responsible in order to take corrective measures that may be required. We hope to have you back soon to our hotel. Best regards,... More 

Cape Town, South Africa
1 review
Reviewed 24 March 2016

For a, so called, 5 star hotel it does not make the grade at all. Reception service was unfriendly and not at all helpful. There is no coffee/tea making facility in the room. There is no complimentary water in the room . Minibar water is very expensive. The lift service is appalling! One has to swipe the room key (card)... More 

Helpful?
Thank neilpjackson
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, We appreciate and value your comments and observations , these allow us to make the necessary adjustments in order to provide good service We hope you back soon to our hotel. Vilma Vivas B. General Manager More 

Columbia, South Carolina
Level Contributor
230 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 24 March 2016

Staff was very courteous. Great selection for the buffet breakfast. The hotel is in a nice neighborhood so you can go for a walk or a jog in the evening. There are shops around the hotel.The WIFI worked well, and there is a business center if you need to print

Helpful?
1 Thank Louis D
Hoteles_Estelar, General Manager at Estelar En Alto Prado Hotel, responded to this review

Dear Guest, Thank you for your comments which are very important to continue to provide quality service. We would like to have you back soon in our hotel. Best Regard, Vilma Vivas B. General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Banquet Room

Additional Information about Estelar En Alto Prado Hotel

Address: Calle 76 No 56-29, Barranquilla, Colombia
Region: Colombia > Atlantico Department > Barranquilla
Price Range: $93 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Estelar En Alto Prado Hotel 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Barranquilla
#2 Spa Hotel in Barranquilla
#5 Business Hotel in Barranquilla
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Questions & Answers

Questions? Get answers from Estelar En Alto Prado Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floors have better views”
 of 5 bubbles Colombianbob1, 18 Dec 2015 | Read review
“Rooms in higher floors and with direction to the country club are more calm. The other side offers a better view towards the river”
 of 5 bubbles HeinzH722, 4 Oct 2015 | Read review
“Room 1128 is a quiet, corner room with good views of the city.”
 of 5 bubbles SPimentel, 22 Feb 2015 | Read review
“Higher rooms quieter, and street is noisy.”
  • View from 12th floor
 of 5 bubbles mjmccoymd, 17 May 2014 | Read review
“Go elsewhere.”
 of 5 bubbles BeezleBub561, 28 Mar 2014 | Read review
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