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Kempinski Hotel Chengdu

No.42 4th Section of Renmin South Road, Wuhou District, Chengdu 610041, China
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Traveller (62)
Room & Suite (23)
Dining (21)
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09/04/2017 10/04/2017
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    Overview

    • Excellent30%
    • Very good55%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews paulaner restaurant micro brewery seasons restaurant staff struggled with english hotel location is perfect nice beer garden breakfast buffet solid hotel business trip delightful stay the ground floor the air conditioning within walking distance food and beverage the general manager main restaurant bit dated non smoking floor china trip chinese dishes
    Reviewed 1 week ago via mobile

    While the hotel itself is stunning and the rooms well appointed, staff were reluctant to go that extra bit to ensure guest satisfaction. My colleague just wanted a cup of tea and a bite to eat in the cafe but she was rudely told that...More

    Helpful?
    Response from Axel B, Manager at Kempinski Hotel Chengdu

    Dear guest, Thank you for choosing Kempinski Hotel Chengdu and sharing your experience with us. I understand that you were disappointed with your dining experience, and I have discussed the matter that you so kindly brought to my attention with my concerned colleagues in an...More

    Reviewed 3 weeks ago

    The Kempinski is in a very centric part of town and was very convenient for my business meetings. Breakfast is unbelievable. In the evening they have a nice beer garden outside that blends into the street life outside. Spa and pool area also great and...More

    Helpful?
    Response from Axel B, Executive Assistant Manager at Kempinski Hotel Chengdu

    Dear guest, thank you for taking the time to write a review about your recent stay at Kempinski Hotel Chengdu. We are excited that you enjoyed our product and food. As your mentioned that we have good location and decent restaurant. I have already shared...More

    Reviewed 21 February 2017

    An exclusive hotel: location, rooms, fod and beverage and services. You can have a real german beer at Paulaner located in the ground floor with its exclusive garden or have one of the best buffest ever in the main dining room of the hotelMore

    Helpful?
    Response from Axel B, General Manager at Kempinski Hotel Chengdu

    Dear guest, thank you for taking the time to write comments about your recent stay at Kempinski Hotel Chengdu. We are excited that you enjoyed our product and services. As you mentioned that we have good location and decent restaurant. I have already shared your...More

    Reviewed 4 December 2016

    This hotel with local characteristics, the service is very good, especially for receptionist, they are very very busy but still hospitality, I found a manageress who named Vicky, she is very busy, there are many staffs ask for assistance but she answered anyone questions with...More

    Helpful?
    Response from Axel B, General Manager at Kempinski Hotel Chengdu

    Dear Guest, we value your feedback very much and thank you for sharing your thoughts with us. It is with pleasure reading your comments about your recent stay here at the Kempinski Hotel Chengdu and it makes us proud that we created a memorable experience...More

    Reviewed 20 November 2016 via mobile

    This hotel is quite remarkable with an excellent service. The Paulaner restaurant serves good food until late and the breakfast choice is very diverse and complete. The rooms have all amenities that you need and the air conditioning is working properly. An excellent "no hassle"...More

    Helpful?
    Response from Axel B, General Manager at Kempinski Hotel Chengdu

    Dear Guest, we value your feedback very much and thank you for sharing your thoughts with us. It is with pleasure reading your comments about your recent stay with us here at the Kempinski Hotel Chengdu and it makes us proud that we created a...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Banquet Room
    • Babysitting
    • Room amenities
    • Minibar
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    Photos
    Traveller (62)
    Room & Suite (23)
    Dining (21)
    Pool & Beach (3)
    Nearby
    Nearby Restaurants
    Din Tai Fung
    49 reviews
    .15 km away
    Paulaner Brauhaus
    30 reviews
    .05 km away
    Tan Yu -Tan Huo Kao Yu (ChengDu Raffles)
    8 reviews
    .15 km away
    Ajisen Ramen (Raffles)
    5 reviews
    .15 km away
    Nearby Attractions
    Raffle's City Shopping Mall
    17 reviews
    1.36 km away
    Chengdu European Style Street
    18 reviews
    .45 km away
    Sichuan Gymnasium
    5 reviews
    1.55 km away
    Chengdu Folk Custom Park
    5 reviews
    .15 km away
    Questions & Answers
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    Room Tips
    "Get a higher floor views are great."
    krmesserdfw, 24 days agoRead review
    "The executive room very good."
    Luckyhoney, 3 months agoRead review
    "Corner suites are spacious with a Kitchen and are very quiet"
    Bert992016, 4 months agoRead review
    "The higher floors have excellent views of the area"
    albir60, 8 months agoRead review
    "book on the non smooking floors"
    Daniel S, over a year agoRead review
    "Higher floors are a little quieter."
    mlahm, over a year agoRead review
    "Excellent service and very easy access to the main attractions and business areas i Chengdu."
    Saung K, over a year agoRead review
    "18th floor non smoking. Very quiet,"
    18travelman, over a year agoRead review
    "Executive Rooms with Lounge access"
    Traumreise60, over a year agoRead review
    "Ask for a room that does not front onto the main highway. My room was noisy."
    68Barracuda, over a year agoRead review
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