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Crowne Plaza Chengdu West

Overview
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No.1 Xixin Avenue, West High-Tech Development Zone, Chengdu 611731 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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About
Description
Crowne Plaza Chengdu West is the first international five-star hotel set in the West Park of Chengdu Hi-Tech Zone. The hotel is conveniently located, just 30 minutes from Chengdu Shuangliu International More Airport and offers easy access to the city center via car within 15 minutes’ drive or by nearby subway line 2. While in Chengdu, guests will discover a number of great destinations, including popular Tianfu Square, Zhonghai International Community, Culture Heritage Exhibition Park, Happy Valley theme park, Qingcheng Mountain and the world famous Chengdu Panda Base. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Restaurant
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
347
Price range
USD 77 - USD 122 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Chengdu West Sichuan
Location
China > Sichuan > Chengdu
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Reviews & more
230Reviews
227Photos
1Q+A
12Room tips
Traveller rating
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  • 1
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  • English
Show reviews that mention
Returning to this hotel another time, I have to admire the collective will of the team to offer services and hospitality.
The executive club lounge is well equipped with a very friendly team. All girls are very and friendly, willing to help.
Only disappointment is the unique rule
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Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu West
Responded 6 days ago
Dear Tao- is-Tao, thank you so much for your review of our hotel. We are so pleased to hear you enjoyed your stay with us. We understand and apologize for the inconvenience caused by the member privilege and gym environment. We hope for the opportunity to make this up to you the next time you are in the area.Thank you for your sharing, looking forward to seeing you again!
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another late check in and again this was seamless (thanks to our tour guide) . the theme of places in china is the english is rudimentary - crowne plaza is an international name and i did expect a little more understanding especially when trying to order drinks at the bar!!! a fe
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Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu West
Responded 1 Nov. 2018
Dear Chrispy, thank you for staying with us at Crowne Plaza. We are honored to provide you with a spacious and comfortable living environment and a perfect dining experience. Meanwhile, we will strengthen the training of employees' daily English and the maintenance of hardware facilities. Thank you again for choosing our hotel and you detailed review. Looking forward to seeing you again!
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This hotel is located conveniently close to the Panda Research base. That does mean that it is not downtown. It serves mainly Chinese tour and business groups. The meal services are set up as buffets. We did not try the steak restaurant. The food is plentiful and quite good. Some
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Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu West
Responded 26 Sep. 2018
Dear AoifeCuRua, thank you for staying with us at Crowne Plaza Chengdu West. We are very honored to provide you with a good dining experience and excellent service level .And very happy that you have a happy memory cause of the spacious and comfortable room. Thanks for your comment, looking forward to your next visit.
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+1
Would rate this hotel as 4.5 star. Our room number was 320, which had a patio where one could hold a party. Unfortunately the patio was extremely dirty and the plants were dying from lack of water. There is a king sized bed and a dream bathroom with bath, separate shower and toil
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Response from SophieFanSF, 公关经理 at Crowne Plaza Chengdu West
Responded 26 Sep. 2018
Dear Jayne, thank you for staying with us at Crowne Plaza Chengdu West.  We are very honored to provide you with a spacious and comfortable accommodation space. We will strengthen the cleaning of the courtyard and the careful care of the plants. And we are happy to see a rich variety of Chinese and Western Breakfast suits you will . Of course we will continue to strengthen the staff's English training to better provide services. Thanks for your comment, We are looking forward to your next visit.
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It’s been a long time since I have been in China. This “international” hotel is painful if u r a true foreigner. Of which there r few here. Even the Indian bloke at the front desk looked like a shell shocked WWII prisoner when I spoke English to him. Asked him about finding a SIM
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Response from SophieFanSF, Public Relations Manager at Crowne Plaza Chengdu West
Responded 10 Sep. 2018
Dear valued guest, thank you for staying with us at Crowne Plaza Chengdu West. We are so sorry that you did not have a pleasant stay here. For our receptionist, we will improve their spoken English and practice a lot with each other. For the Western buffet, the western food and drinks are also offered, probably it’s not very distinctive. Sure we will widen the selection. And we will improve their skill of communication in English. We are really sorry for the inconvenience and misunderstanding this has caused and hope we have been able to clarify. Hope you will visit us again.
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Meeting room
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How much is your breakfast buffet for customers not staying at the hotel? I live in Chengdu and keep hearing great things about the Western food in your breakfast buffet.
"Rooms facing away from the main road and overlooking the pool area"
"Rooms overlooking the intersection offer some interest"
"elevation, and wiew to the terrace"
"Ask for a room with a balcony. You'll be facing away from the larger street in front and have a more pastoral view"
"Ask for a room away from the road and the current construction when you check in"
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