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Crowne Plaza Chengdu City Center

Traveller (421)
Room & Suite (178)
Dining (41)
Overview
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No.31 Zongfu Street, Jinjiang District, Chengdu,Sichuan, Chengdu 610016 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
Additional information
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Rooms
27 Jan.28 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (854)
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259 results
Traveller rating
74
99
48
25
13
Traveller type
Time of year
LanguageEnglish
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74
99
48
25
13
Show reviews that mention
All reviews chengdu city chunxi road pizza hut meeting room ihg hotels breakfast buffet business trip shopping street rooms are small the location is perfect spent two nights bit dated laundry service nice room mini bar tianfu square business hotel
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1 - 5 of 259 reviews
Reviewed 4 weeks ago

First time visiting Chengdu, I decided to use a taxi to get to this hotel on late arrival, this due to the very bad communication of guest service that offered me cost of return pick up airport - hotel - airport. They offered me wrong...More

Date of stay: November 2018
Thank jelantik2015
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 4 weeks ago

Dear jelantik2015 Thank you very much for your online feedback concerning your stay with us in November. I was sorry to read your feedback concerning the airport transfer, check in and also check out. There were in fact two reservations under your name, one made...More

Reviewed 4 weeks ago

So we checked into this hotel, which is clearly an old china foreigners hotel re-branded under the Crowne Plaza label. The bathroom is the 1980;s style with no shower and mini tub with a hand held shower hose! Not withstanding the no smoking rules people...More

Date of stay: December 2018
Thank 548jason
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 4 weeks ago

Dear 548jason Thank you very much for your feedback concerning your recent stay with us. Let me apologise for the shortfall in our service standards concerning the way in which your concerns on the room heating were handled. A room move to a warmer room...More

Reviewed 9 December 2018 via mobile

We stayed over the weekend and checked in with Sherry Zhong who was very helpful and greeted us as IHG members and gave us all the information that we needed about the hotel. We dined at the restaurant and had room service a number of...More

Date of stay: December 2018
Thank LtotheDtotheP
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 10 December 2018

Hello LtotheDtotheP Thank you very much for your online feedback concerning your recent weekend stay with us. I am very pleased you enjoyed your stay from the warm welcome with Sherry till the late check out with Vince. I do hope your wife is feeling...More

Reviewed 9 December 2018

Very good service. Even though older, rooms are excellent. Staff are helpful. Nice breakfast. Easy to walk to the most popular shopping street, Chunxi Road. Lot of shops and eateries nearby. Convenient location, in the heart of the city.More

Date of stay: March 2018
3  Thank JoseLejinPJ
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 10 December 2018

Dear JoseLejinPJ Thank you very much for your feedback and I am glad you enjoyed our location in the heart of the city and found our staff helpful and the breakfast nice. A great choice around our hotel of shops and restaurants indeed. We look...More

Reviewed 1 December 2018 via mobile

The Main Lobby Cafe has a NO SMOKING sign on each table and I picked one for a break. Not for long, some folks get a table next mine and start lighting their cigarettes one after one, and the waitress even offer an Ash Tray...More

Date of stay: December 2018
Thank richardpO534CA
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 3 December 2018

Dear richardpO534CA Thank you very much for your online feedback concerning your recent stay. The smoking in non smoking areas is still an area where we need to improve on and I will certainly pass your comments back to our service teams. Thank you again...More

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About
Description
The superb, convenient location in the heart of the Central Business District, adjacent to the “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart More and Chuan Xin Mansion. The hotel offers 402 guest rooms and suites including the new Premier and Club rooms and suites. A comfortable stay awaits with attentive, courteous service plus the full facilities of our exceptionally designed rooms.For large scale events the 630 square meter ballroom can accommodate up to 550 guests. The ballroom is complemented by 10 other meeting rooms ranging from the 130-seater auditorium to the smaller 10-seater Boardroom. Crowne Plaza Chengdu City Center offers an outstanding selection of restaurant and lounge venues to suit your every need. These include the Lobby Lounge, Sky Lounge and four restaurants serving Chinese, Japanese and International cuisine. An array of leisure facilities are available that include a heated indoor swimming pool, a brand new Fitness Center and Sukhothai Spa.Earning the reputation as one of the region’s finest hotels, “TRAVELING FOR SUCCESS” to Crowne Plaza Chengdu City Center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
402
Price range
USD 72 - USD 93 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Chengdu City Center Sichuan
,
Chengdu Crowne Plaza
Location
China > Sichuan > Chengdu
Hotel class
Contact Information
Hotel Style
Business
,
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
402
Price range
USD 72 - USD 93 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Chengdu City Center Sichuan
,
Chengdu Crowne Plaza
Location
China > Sichuan > Chengdu
Photos
Traveller (421)
Room & Suite (178)
Dining (41)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Family and Play Areas (8)
Nearby
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Nearby RestaurantsSee all 3,286 nearby restaurants
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Nearby AttractionsSee all 449 nearby attractions
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Questions & Answers
Ask a question
lilyrosemary
18 September 2018|
AnswerShow all 5 answers
Response from HeasleyFamily | Reviewed this property |
The service to me was 5*. The decor didn’t matter as much to us as no place is as comfortable as home.
0
Votes
ellesbelles24
25 June 2018|
AnswerShow all 2 answers
Response from SafetyScottfamily | Reviewed this property |
Yes there is
1
Vote
AnnetteThompson
1 April 2018|
Answer
Response from GuestRelationsCTUCH | Property representative |
Hello Annette The current price is RMB122 net. The Plaza Cafe is open for breakfast from 6am to 10:30am and offers a wide range of both western and Chinese dishes. Cereals, pastry items, egg station with bacon, beans and... More
1
Vote
Room Tips
"want a good nights sleep-- dont stay here"
548jason
4 weeks ago
Read review
"High floor in quieter against the morning traffic as the hotel is at city area."
jonascn
15 Jul. 2018
Read review
"Avoid this RACIST hotel !!!"
xiaojingc2015
6 Apr. 2018
Read review
"Higher Floors always have chance to have nice view."
skykiwi_nz
27 Jul. 2017
Read review
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