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A very nice, clean and comfortable place to stay in the heart of Chengdu !
The rooms are spacious, the bathroom is large and the lavish spread for breakfast buffet has everything anyone can ask for ! The rooftop restaurants offer a wonderful all round...More
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 11 December 2017
Thank you very much for your online feedback and I was very pleased that your overall stay went well and you especially enjoyed the location and breakfast spread. I noted your comments on the room temperature and we have in fact reduced the...More
I was in and out on a quick overnighter but found everything very easy and professional here. More importantly they had these cute little Pandas on the front desk that I just had to buy for my four grandaughters - they loved them. the room...More
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 16 October 2017
Thank you for your online feedback following your recent stay with us.
I was pleased to read that you found everything to be easy and professional.
I am glad your granddaughters enjoyed the cute pandas, thank you for supporting
the IHG Foundation Charity...More
Overall good experience, had a pleasant stay, breakfast was great, service superb, building is a bit old, but that does not have an affect of the quality of the stay. Will visit again, and did love the location, very easy getting around in the city...More
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 6 November 2017
Thank you very much for your feedback and I was very pleased to read you had a pleasant stay at the hotel with great service, an enjoyable breakfast plus you enjoyed our central location.
We look forward to welcoming you back again.
The hotel is a good functional business hotel in a downtown location . Efficient and friendly staff .
Decor is a bit dated and the air con is set at a standard temperature .
If you book direct then breakfast was included .More
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 9 October 2017
Thank you very much for your online feedback, I am pleased you found our
hotel to be good and functional with efficient and friendly staff.
Your comment on the air con temperature is noted.
Thank you again for your comments and we look...More
We probably should have spent just a bit more to ensure a more pleasant and relaxing stay in Chengdu. We had seen reviews stating that this hotel is slightly dated. Dated doesn't begin to describe it - this hotel's key feature is the profound and...More
Response from GuestRelationsCTUCH, General Manager at Crowne Plaza Chengdu City CenterResponded 21 September 2017
Thank you very much for your online feedback concerning your recent stay at the hotel. I was very sorry to read your comments particularly concerning the smell you experienced in the hotel corridor. I will certainly follow up on this point and we...More