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Rhombus Park Aura Chengdu Hotel

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#9 of 2,619 Hotels in Chengdu
Certificate of Excellence
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1 room 2 adults 0 children
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Rhombus Park Aura Chengdu Hotel
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229 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Fort Saskatchewan, Canada
Reviewed 7 October 2016 via mobile

This was one of our favourite hotels in China. The hotel itself is modern, the rooms are spacious, clean and comfortable. The bathrooms are huge, with floor to ceiling windows. We stayed here for 3 nights, and have 2 rooms, one room for our 19 and 20 year old boys. The first night our ac was not working that well,...

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Helpful?
Thank LBardier
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear LBardier, Thank you for sharing such many details about your stay with us and recommend to other travelers. We are delighted our team members do their best to make your stay more comfortable. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to provide a good...

Reviewed 3 October 2016 via mobile

Always my first choice in Chengdu. The position is good and for the price you will get no better place in Chengdu. I've been there 3 times now and will come back for sure. Highly recommended. Closed to the city center.

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Helpful?
Thank Julian B
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Julian B, Thank you for sharing your recent stay with us and recommend to other travelers. We are happy you come back again and stay with us. It is always our aim to be friendly, truly welcoming to make guest feel home away from home. Our team strive hard to provide a good stay for our guests and it...

Reviewed 20 September 2016 via mobile

Loved this hotel - friendly and helpful staff, delicious food, comfortable modern rooms and fair prices. The pool and gym were also great and location was incredibly handy with heaps of places to eat, drink and shop around - would recommend!

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Helpful?
Thank lisamN716KJ
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear lisamN716KJ, Thank you for sharing your recent stay with us here on TripAdvisor and recommend to other travelers. We are happy you enjoy the stay with us, like our hotel facilities and staff service. All of ours rooms are Suites with spacious space, this give guest more comfortable stay experience with the good location in downtown and close to...

Beckenham, United Kingdom
Reviewed 18 September 2016 via mobile

We managed to leave an iPad with the hotel location in the taxi that brought us from the airport. We did not realise this until we got to our room. The amazing staff lead from the front by manager Ivan Wu managed to reunite owner and iPad in under 2 hours - impressive in a city of 14 million people...

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Helpful?
Thank beatrice s
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear beatrice s, Thank you for sharing your recent stay with us here on TripAdvisor. Ivan Wu has read your comments, and he is thrilled you pointed him out of the team, We are happy our team members can assist you to make your stay more enjoyable and help you to get back your IPad. We are delighted you enjoyed...

Singapore, Singapore
Reviewed 13 September 2016

During my personal visit in 2012, when my wife and I stayed at your hotel. It was her birthday and I remembered how your staff went all out to help made our day. And during my stay from Aug 28-31, their friendly staffs have done service, above and beyond. It was in the form of assisting to find out information,...

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Helpful?
Thank IvanLew
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear IvanLew, Thank you for sharing your recent stay with other travelers on the Tripadvisor. We are happy you come back again and our staff can assist to make your stay enjoyable. We are appreciated that you recognizing our guest service, our staff read your lovely comments and motivated. We will keep the standard and brief to the team continue...

London, England
Reviewed 7 September 2016 via mobile

I think I came with the wrong expectations. Having arrived from Hong Kong and having been told Chengdu had changed massively from my last trip 6 years ago; i think the Hotel echoed a few frustrations of China which lie beneath the veneer of Gucci and Cartier shops. I didn't realise for the first 24 hrs that the hotel was...

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Helpful?
1Thank jonworld
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear jonworld, Thank you for sharing your recent stay with other travelers on the Tripadvisor. Our hotel located at the trendy shopping area with all suites room. Referred to the issues you mentioned, we have the group standard for the guest service, and do have the regular maintenance program to keep the hotel in good condition and to ensure to...

Hong Kong
Reviewed 6 September 2016 via mobile

From the moment we checked in, it did not demonstrate any 5 star elements... Ok the design is not bad, but the hardware is poorly made. Air conditioner doesn't really work, the room is quite stuffy, the toilet flush works poorly, had to pump many times before it flushes. The harder I pump, the more I feel the toilet will...

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Helpful?
3Thank Nikichenhk
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Nikichenhk, Thank you for sharing your recent stay with us here on TripAdvisor. Referred to the issues you mentioned, we're sorry for all the inconvenience caused to you and we will look into it to avoid similar situation happens again. We have a regular maintenance program to keep the hotel in good condition and to ensure to provide our...

Zurich, Switzerland
Reviewed 1 September 2016

Upon arrival we had 1,2 minor issues, which we addressed and were solved within minutes. Their staff is overly friendly and customer oriented, we really appreciated their efforts and their friendliness. We felt like stars and were treated like ones. The bathroom was gigantic and like a dream with the open bath tube, two sinks and the tropical shower. The...

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Helpful?
Thank Kefmaster8
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Kefmaster8, Thank you for sharing your recent stay with us here on TripAdvisor with such many details and recommend us to other travelers. We are delighted you enjoyed our hotel and the room facilities. And our staff and team can assist to make your stay convenient and satisfaction. We welcome you back to Chengdu soon, if you do so,...

Reviewed 22 August 2016

The position is great, the rooms are big and very clean. Everything is new and the staff speak english very well and they are very helpfull. The breakfast is really good and even the restaurant has some good western menu options. I was very satisfied with this choice

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1Thank Lollo A
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Lollo A, Thank you for sharing your recent stay with other travelers on the Tripadvisor. We are happy you like our hotel and glad our staff can assist to make you enjoy your stay. We just have a new Executive Chef, he is a genius and make very tasty food. We have some new popular promotions in our restaurant....

Hong Kong, China
Reviewed 21 August 2016 via mobile

Spacious modern room, coffee machine, good bathroom amenities, can buy some souvenir from the hotel. Staff very helpful and kind, cute pool and gym. Small hotel , straight to the point with a nice venue for breakfast , in room dining food is correct, at the restaurant portion too small,!just ok, breakfast not bad. Perfect for business trip or solo...

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Helpful?
Thank Jean-marc G
KenJiang2016, Room Division Manager at Rhombus Park Aura Chengdu Hotel, responded to this review

Dear Jean-marc G, Thank you for sharing your recent stay with us here on TripAdvisor. We are delighted you enjoyed our hotel and the room facilities. All rooms in our hotel are Suite Room with spacious size. Our hotel has the best location, only 3 minutes by walk to IFS and Taikooli shopping area, which is the most multifunctional and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the city centre of Chengdu, Rhombus Park Aura Chengdu Hotel is a 5-star all-suite hip hotel within walking distance from the famous Chunxi shopping district, Chengdu IFS, Taikoo Li Complex and Chengdu Lan Kwai Fong. With the Metro Line 2 Station just steps away, guests can enjoy easy access to the entire city through the remarkable subway system. The contemporary suites range in size from 50 to 330 sqm offering a separate living room, dressing area and bathroom uniquely designed with his & hers touches. All guestrooms are equipped with 42-inch LCD TVs in the living rooms and bedrooms, WiFi internet access, coffee machine as well as 100% cotton bedding and goose down pillows. Located on the second floor, Soulmate Restaurant & Lounge serves modern international cuisine with a dash of innovation, offering guests a heartwarming array of exquisite taste sensations. ... more   less 

Additional Information about Rhombus Park Aura Chengdu Hotel

Address: Hailrun Square, No.216 Xiadong Street, Jinjiang District, Chengdu 610021, China (Formerly Rhombus Fantasia Chengdu Hotel)
Region: China > Sichuan > Chengdu
Price Range: $103 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rhombus Park Aura Chengdu Hotel 5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Rhombus Park Aura Chengdu Hotel Sichuan
Hotel Style:
#2 Business Hotel in Chengdu
#5 Romantic Hotel in Chengdu
#5 Family Hotel in Chengdu
#9 Luxury Hotel in Chengdu
#25 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Rhombus Park Aura Chengdu Hotel staff and other travellers.
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Questions? Get answers from Rhombus Park Aura Chengdu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for the spacious suites on the higher floors”
 of 5 bubbles kissingbirds, 14 Dec 2016 | Read review
“Top floors have the best views!”
 of 5 bubbles Solo_Londoner, 27 May 2016 | Read review
“6 Floor was quiet”
 of 5 bubbles Singapore_Star_1962, 27 Jul 2015 | Read review
“G60 room, higher floor with the bathroom having window, relax here in the evening overlooking the city.”
 of 5 bubbles winemanhk, 27 Jun 2015 | Read review
“No need to ask, all rooms they provide is more than excellent.”
 of 5 bubbles ericn518, 26 May 2015 | Read review
5 of 5