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Crowne Plaza Chengdu Panda Garden

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#17 of 2,652 Hotels in Chengdu
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Crowne Plaza Chengdu Panda Garden
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262 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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City of Greater Geelong, Australia
Reviewed 3 weeks ago via mobile

Hotel has Clean rooms, pool for kids, steam room for the hubby and a day spa for me! The massage was very relaxing, recommend trying it yourself. Hotel is close to pandas, can use hotel shuttle bus. ⭐️⭐️

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Helpful?
Thank KimD3226
San Juan Capistrano, California
Reviewed 4 weeks ago

Free breakfast and shuttle made this a very good value. The hotel is beautiful, clean, with a friendly staff. We got there early after our 14 hour flight from Los Angeles. Not a problem. They had our room ready within half an hour and we were soon fast asleep. The shuttle goes to the panda center and the subway entrance,...

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Helpful?
1Thank Rick B
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Rick: Thank you so much for your great feedback and we are very happy to know that you had a comfortable stay in our hotel. We also wish you enjoyed the panda base nearby our hotel, the pandas are indeed pretty cute. We are so impressed to hear that you would like to come back again in the future,...

Skegness
Reviewed 22 March 2017

We had a wonderful stay at this hotel, the staff couldn't do enough to help you. We caught the shuttle to the panda reserve, which was very convenient. Breakfast was lovely, plenty of choice for everyone. Just one thing people should know, the taxi from the airport cost 150rmb but they put a 50% supplement on because they don't have...

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Helpful?
Thank holidaybug_11
Berlin, Germany
Reviewed 1 March 2017 via mobile

Nice hotel with really nice and convenient rooms. Heating and air conditioning is central which made the rooms far too warm for the night which could be partially improved by opening the windows. Breakfast is very good and the staff is really nice. There are many local shops and restaurants in the surrounding but this is a residential area so...

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Thank travelphil82
Abu Dhabi, United Arab Emirates
Reviewed 17 January 2017

This hotel is fantastic, modern, clean, and characteristic of a panda sanctuary. The pool is amazing, and has lovely gardens. Staff are friendly, and helpful. Communication is very good, and the staff have a good understanding of English. One man that stands out is Jason Tang, who welcomes guests on arrival. We were being " ripped off " from a...

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Thank Mr_RichardR
Europe
Reviewed 8 January 2017

Stayed several nights and didn't sleep well for any of them. This was all due to the air conditioning staying on at the same hot temperature no matter what fan speed or temperature was selected. We asked reception to sort it on the first day and within minutes a man with a ladder appeared, monitored the temperature, removed a vent...

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Helpful?
1Thank ricor29
Tian X, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review

Dear Ricor, Thanks for choosing Crown Plaza Chengdu Panda Garden and leaving us your sincere and also professional feedback.I apologized for the inconvenience of your stay, our hotel managements have attached much attentions on these issues, especially the room temperature and the communication of the Front Desk. We will offer more language training courses to our staff in order to...

Durango, Colorado
Reviewed 26 November 2016

I stayed at this hotel for a second time and was able to spend more time in the hotel than my last visit. My room was spacious with a great view of the garden in the rear of the hotel. Clean windows would have made the view clearer however. The hotel is located in a residential area near the Chengdu...

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Thank funtraveler47
Edinburgh, Scotland, United Kingdom
Reviewed 25 November 2016 via mobile

Hotel was large and had a lovely reception area full of panda toys. Check in was a fairly slow and complicated process. Room I was in was clean bright and really good quality. I have stayed in many Chinese hotels and I was not overwhelmed by the staff here. Food was cold most of the time and really pretty poor...

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Thank Darren M
Calgary
Reviewed 17 November 2016

I am at the crown plaza for a conference on giant panda research. The hotel is located in a gated residential area a few stops away from the panda base which is convenient. However, it is quite far from the city centre. That said, the amenity of the hotel is fantastic. One big big plus is the hotel wifi which...

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Thank qqsong
Arlington, Virginia
Reviewed 15 November 2016

High quality western-style hotel quite far from the city center. But near the Panda breeding centre. They have panda-themed rooms if you really want that kind of thing. Breakfast buffet was very good. Environs are pretty boring as it is located in a retirement-like community. So not much night/street life around. But there are a bunch of good local restaurants...

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Helpful?
Thank jdballou

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 

Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Region: China > Sichuan > Chengdu
Price Range: $108 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chengdu Panda Garden 5*
Number of rooms: 345
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Also Known As:
Crowne Plaza Chengdu Panda Garden Sichuan
Hotel Style:
#1 On the Beach Hotel in Chengdu
#2 Romantic Hotel in Chengdu
#4 Family Hotel in Chengdu
#11 Spa Hotel in Chengdu
#14 Business Hotel in Chengdu
#16 Luxury Hotel in Chengdu
#22 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Chengdu Panda Garden staff and other travellers.
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Questions? Get answers from Crowne Plaza Chengdu Panda Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor overlooking the pool and gardens”
Mr_RichardR, 16 Jan 2017 | Read review
“upper floors facing the rear of the hotel have nice garden views”
funtraveler47, 25 Nov 2016 | Read review
“Room with king bed comes with sofa bed. Room with double beds doesn't have sofa bed”
qqsong, 16 Nov 2016 | Read review
“Panda suite are interesting”
yeh2013-NJ, 12 Nov 2016 | Read review
“I like rooms on high floors as they are quieter and have good views.”
ChrisH246, 27 Oct 2016 | Read review
5 of 5