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Fraser Suites Chengdu

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Traveller (379)
Room & Suite (152)
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Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(48 reviews)
“tianfu square”(38 reviews)
“kitchen area”(5 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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All reviewswashing machinetianfu squarekitchen areamassage roomrice cookerfull kitchenhome away from homebedroom suitedining tablerooms are spacioussteam roomexcellent staybuffet breakfastother star hotelsshopping mallgreat amenitieshigh floor
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11 - 15 of 445 reviews
Reviewed 7 April 2018 via mobile

The hotel is nicely located near the largest shopping area in downtown Chengdu. The staff was helpful, courteous and very friendly. The room was nicely decorated, ergonomically layed out and specious. The bathroom is spacious and well designed. The only drawback on our stay was...More

Thank F L
Response from Icyna, Manager at Fraser Suites ChengduResponded 8 April 2018

Dear FL, Thank you so much for your comments on your recent stay at Fraser Suites Chengdu. We appreciate you taking the time to inform us about shower room's mold and will do all we can to improve this. It's comments like yours that will...More

Reviewed 30 March 2018 via mobile

We stayed here for two nights and wow what a great hotel. It felt like a home away from home, we had a deluxe 1 bedroom apartment which was spacious. It had a seperate bathtub and shower, kitchen with many appliances plus washing machine, lounge...More

Thank eeliechick
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 April 2018

Dear Eeliechick, Thank you so much for this wonderful review and for recommending us as a home away from home on TripAdvisor. My team and I are so happy that we have given you a wonderful stay experience and you felt we are valuable. We...More

Reviewed 29 March 2018 via mobile

In general, I would definitely return to this place if ever back in Chengdu! The staff is friendly, the rooms are very nice and very well maintained. Breakfast is not impressive: the juice could be fresher and the fresh fruit more plentiful. And where are...More

1  Thank mkabell
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 April 2018

Dear Mkabell,, Thank you so much for your wonderful review on you stay at Fraser Suites Chengdu. We are so happy that you were satisfied with your stay and found our services excellent. We do hope to have you back again one day. Sincerely, Reginald

Reviewed 13 March 2018 via mobile

Not much I can say as the hotel room presentation and the complete room service was exceptional. No other hotel compares. Small issue with the washing machine, rang and it was replaced straight away. Close to everything, even the airport shuttle bus was 5 minute...More

Thank Bruce R
Response from Icyna, Manager at Fraser Suites ChengduResponded 16 March 2018

Dear Bruce R, Thank you so much for your review on a exceptional experience you have had. We are so happy that we may deliver the impressed stay experience for you. We all are looking forward to getting you back to us and serving you...More

Reviewed 5 February 2018

Stayed in this hotel for 3 nights on a quick weekend trip. Our airplane arrived very early into CTU, so we decided to go to the hotel early. We were charged an extra early check-in fee (approx. $60 USD), but found it to be worth...More

1  Thank JDH741
Response from Icyna, General Manager at Fraser Suites ChengduResponded 8 February 2018

Dear JDH741, Thank you so much for taking the time to write about your stay experience here at Fraser Suites Chengdu. we are so happy you are enjoying yourselves with our service, facilities breakfast and location. Thanks for your vote of confidence and we look...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Free Parking
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 89 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chengdu
#1 Family Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#161 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 89 - USD 155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chengdu
#1 Family Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#161 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (379)
Room & Suite (152)
Dining (17)
Pool & Beach (4)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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snowbunny35
12 November 2017|
Answer
Response from TangCS74 | Reviewed this property |
I went in September 2017. My flight was at 6pm. So was able to get an extension of 2 hours. I think all subjected to availability. However till 8pm I think you might have to solicit with the front desk staff.
1
Vote
ryannmcneil
24 August 2017|
AnswerShow all 4 answers
Response from kaaaaaaaayFy | Reviewed this property |
No they don't. Shuttle bus No.1 is 10rmb per person taxi from Fraser suites to the airport was 55rmb
0
Votes
Room Tips
"Go as high as you can"
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"If you are sensitive to smoke, ensure you are on a non-smoking FLOOR."
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"Spacious suites, centrally located"
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"Request for upgrade if possible"
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