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Fraser Suites Chengdu

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Traveller (375)
Room & Suite (152)
Storyboard
Overview
  • Excellent81%
  • Very good15%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“washing machine”(48 reviews)
“tianfu square”(38 reviews)
“kitchen area”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Fraser Suites Chengdu
Announcement: 20TH ANNIVERSARY DRAW
Contact Info
Name/address in local language
Offers from Fraser Suites Chengdu
Announcement: 20TH ANNIVERSARY DRAW
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (529)
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437 results
Traveller rating
357
62
9
4
5
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LanguageEnglish
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357
62
9
4
5
Show reviews that mention
All reviewswashing machinetianfu squarekitchen areamassage roomrice cookerfull kitchenhome away from homebedroom suitedining tablerooms are spacioussteam roomexcellent staybuffet breakfastother star hotelsshopping mallgreat amenitieshigh floor
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1 - 5 of 437 reviews
Reviewed 5 days ago

Probably the best room and hotel I’ve ever stayed in. I was lucky and was given a room upgrade to the one bedroom. The other reviews have said most of the positive comments I would have made anyway. I will definitely come back to this...More

Thank ELHV
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 days ago

Dear ELHV, Thank you so much for wonderful review. We are just so happy you chose to stay with us . Your attention to details of commuting of airport to our property amazed me. I guess it really made you convenient in Chengdu and I...More

Hotel's Favourite
Reviewed 29 July 2017 via mobile

Excellent location in the middle of town with a high end mall connected to the hotel with a nice choice of restaurants. Other malls nearby and also street shops to get snacks or drinks. We had a 2 bedroom suite and the kitchen and washing...More

Thank Potato100
Response from Danny L, General Manager at Fraser Suites ChengduResponded 31 July 2017

Dear Potato100, Thank you for this wonderful review. We are so happy you had a great stay experience and enjoyed our facilities and breakfast. We look forward to your return visit. Sincerely, Danny Lingham General Manager

Reviewed 2 weeks ago via mobile

The hotel is nicely located near the largest shopping area in downtown Chengdu. The staff was helpful, courteous and very friendly. The room was nicely decorated, ergonomically layed out and specious. The bathroom is spacious and well designed. The only drawback on our stay was...More

Thank F L
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 weeks ago

Dear FL, Thank you so much for your comments on your recent stay at Fraser Suites Chengdu. We appreciate you taking the time to inform us about shower room's mold and will do all we can to improve this. It's comments like yours that will...More

Reviewed 3 weeks ago via mobile

We stayed here for two nights and wow what a great hotel. It felt like a home away from home, we had a deluxe 1 bedroom apartment which was spacious. It had a seperate bathtub and shower, kitchen with many appliances plus washing machine, lounge...More

Thank eeliechick
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 weeks ago

Dear Eeliechick, Thank you so much for this wonderful review and for recommending us as a home away from home on TripAdvisor. My team and I are so happy that we have given you a wonderful stay experience and you felt we are valuable. We...More

Reviewed 3 weeks ago via mobile

In general, I would definitely return to this place if ever back in Chengdu! The staff is friendly, the rooms are very nice and very well maintained. Breakfast is not impressive: the juice could be fresher and the fresh fruit more plentiful. And where are...More

1  Thank mkabell
Response from Icyna, Manager at Fraser Suites ChengduResponded 2 weeks ago

Dear Mkabell,, Thank you so much for your wonderful review on you stay at Fraser Suites Chengdu. We are so happy that you were satisfied with your stay and found our services excellent. We do hope to have you back again one day. Sincerely, Reginald

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
USD 95 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#154 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 95 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#2 Business Hotel in Chengdu
#13 Luxury Hotel in Chengdu
#154 Best Value Hotel in Chengdu
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (375)
Room & Suite (152)
Dining (17)
Pool & Beach (4)
Family and Play Areas (5)
Business Centre & Event Rooms (2)
Questions & Answers
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snowbunny35
12 November 2017|
Answer
Response from TangCS74 | Reviewed this property |
I went in September 2017. My flight was at 6pm. So was able to get an extension of 2 hours. I think all subjected to availability. However till 8pm I think you might have to solicit with the front desk staff.
1
Vote
ryannmcneil
24 August 2017|
AnswerShow all 4 answers
Response from Annie S | Reviewed this property |
the airport bus shuttle stop is the other end of the street from the hotel. The hotel staff is very helpful in finding transport. When no taxi is available, a staff booked a ride from Uber that I reimbursed him in cash.
0
Votes
Room Tips
"If you are sensitive to smoke, ensure you are on a non-smoking FLOOR."
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"Spacious suites, centrally located"
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"Request for upgrade if possible"
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"Higher up rooms offer better views, corner rooms offer the most sunshine."
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