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Fraser Suites Chengdu

Agoda.comUSD 100*
View Deal
#3 of 2,668 Hotels in Chengdu
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 158*
USD 100*
USD 158*
USD 158*
USD 101*
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Fraser Suites Chengdu
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469 Reviews from our TripAdvisor Community

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Showing 389: English reviews
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New York City, New York
Reviewed 5 days ago NEW

About 1 year ago, I reviewed this property and gave it an excellent 5 star rating. Now, one year later I stayed 4 days and went over everything with a fine-tooth comb looking for signs of neglect or deterioration. Nothing to find! They do a great job of maintaining the facilities and even spend time with the little details. Such...

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Helpful?
Thank howardxp1
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear howardxp1, Thank you so much for yet another wonderful review. We are just so happy you chose to stay with us again. Your attention to details never cease to amaze me. I guess friendliness goes both ways and my team and I want to thank you for being so kind and friendly to us as well. We do hope...

UK
Reviewed 1 week ago

This hotel as the right blend of service, quality, spacious rooms and facilities that when matched with a reasonable price makes it a winner and worth 5 stars. The front desk were very helpful when we had a broken zip that needed fixing and having a washing machine in the room proved invaluable when some Sichaun hot pot decided to...

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Helpful?
Thank JB30
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear JB30, Thank you so much for taking the time and effort to write this wonderful review on your stay with us at Fraser Suites Chengdu. We are so happy that you have enjoyed your stay, the facilities and our service, and would love to have you with us again soon. Sincerely, Danny Lingham General Manager

London
Reviewed 2 weeks ago

These are great appartments right in the heart of Chengdu. The appartments are very spacious, beautifully designed and very well furnished. There wasn't a detail missing. Both kitchen and bathroom were superbly equipped, not just cuttlery and crockery but also kettle, rice cooker, blender, toaster, bathrobes sleepers, quality toiletries, everything... Housekeeping was great, very in-intrusive, the flat was impeccably cleaned...

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Helpful?
Thank marujilla80
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear marujilla80, Thank you so much for your comments on your recent stay at Fraser Suites Chengdu. We appreciate you taking the time to inform us about our breakfast and service and will do all we can to improve this. It's comments like yours that will enable us to do better and to provide the services our guests have come...

Hong Kong, China
Reviewed 3 weeks ago

Excellent 1 week stay with our kids, no issues encountered. Accommodation was modern, spacious and kids enjoyed hanging out in the games room (fussball & billiards), indoor pool and toddler play aroom. Staff were extremely helpful, especially Reception and Concierge who went out there way to help with our various day trip arrangements. Would definitely stay in Fraser Suites again.

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Helpful?
Thank HulkSmash2016
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear HulkSmash2016, Thank you so much for this wonderful review and for recommending us here on TripAdvisor. My team and I are so happy that we have given you a wonderful stay experience. We do hope to have you back again soon. Sincerely, Danny Lingham General Manager

Reviewed 4 weeks ago

Location was great, very convenient. We had a family suite. The rooms were very comfortable, very clean, great size, all necessary amenities included. Kids loved the indoor pool. breakfast had a great variety.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank osamwong
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear osamwong, Thank you for taking the time and effort to write this review on your recent stay with us. We are happy that you have enjoyed our rooms and amenities and your children had enjoyed the pool. We look forward to your return visit soon. Sincerely Danny Lingham General Manager

Reviewed 4 weeks ago

It was a superb 2 nights stay for my family in Chengdu. Everybody especially both of my kids like here. Breakfast was good and had a variety of choices. We would like to appreciate Coco, Tony, Helios and the concierge personnel (Sorry we didn't get his name) for their hospitality. Without their assistance, We wouldn't be able to visit the...

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Helpful?
Thank Cycle257
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Cycle257, Thank you so much for taking the time to write this review and to mention the great people who have made your stay a memorable one. We will pass on your kind appreciation to them and I am sure they will be thrilled. Traveling with kids can be difficult and to know they enjoyed themselves makes us really...

Christchurch, New Zealand
Reviewed 4 weeks ago

We were in Chengdu for 3 nights and could not have asked for a better place to stay. Good location, helpful staff, spacious, clean, modern facilities, great beds, quiet, international news on TV. Large bedrooms, kitchen and "Office" desk. Even a "Starbucks" across the road ! Fantastic value.

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Helpful?
Thank Brian/Cheryl P
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Brian/Cheryl P, Thank you so much for this wonderful review on you stay at Fraser Suites Chengdu. We are glad you had a great stay experience. Hoping to have you have again in the near future. Sincerely, Danny Lingham General Manager

Crawley, United Kingdom
Reviewed 4 weeks ago

Only stayed 2 nights, but would have been a great base if staying longer. Apartment is very well specified with everything you need, comprehensive kitchen & well furnished. Breakfast buffet was good & the gym, pool, sauna, steam room etc were excellent.

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Helpful?
Thank Sailingawaynow
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Sailingawaynow, Thank you so much for this great review on your recent stay at Fraser Suites Chengdu. We are so happy that you have enjoyed you stay and hope to have you back again soon. Sincerely, Danny Lingham General Manager

singapore
Reviewed 4 weeks ago

We stayed here twice in April 2017. It was perfect. The rooms were very good. Clean , new and with everything that you need . We really enjoyed all the facilities, but, the real difference was the staff. Truly outstanding. Every staff member was super helpful and made the visit perfect.

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Helpful?
Thank mikeinsingapore
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear mikeinsingapore Thank you so much for this wonderful review on your stay at Fraser Suites Chengdu. We are so happy you enjoyed the facilities and especially glad you had mentioned our people who have made your stay a great one. Thanks of your recommendation and support and we hope to have you with us again soon. Sincerely, Danny Lingham...

Hong Kong, China
Reviewed 12 April 2017

The safety box in my room was broken which I thought was not a major issue since the only valuable item I had was cash. i kept some of the cash with me in person while keeping the rest in an envelope, placed inside a zipper compartment of my luggage locked by a simple numeric combination lock (which was unfortunately...

Review collected in partnership with Frasers Hospitality
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Helpful?
1Thank dshl2017
Danny L, General Manager at Fraser Suites Chengdu, responded to this review

Dear Mr. Lo, I sincerely apologize for the unpleasant experience you had during your stay and I thank you for taking the time to let us know about this situation. I realize and understand your anger and frustration and I sincerely apologize for this. Rest assured that we have in place policies that call for immediate dismissal of staff should...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more   less 

Additional Information about Fraser Suites Chengdu

Address: No.111 Zhihui Street, Jinjiang District, Chengdu 610016, China
Region: China > Sichuan > Chengdu
Price Range: $119 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fraser Suites Chengdu 4.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Fraser Suites Chengdu Sichuan
Hotel Style:
#1 Family Hotel in Chengdu
#1 Romantic Hotel in Chengdu
#2 Business Hotel in Chengdu
#3 Luxury Hotel in Chengdu
#30 Best Value Hotel in Chengdu
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Suites Chengdu staff and other travellers.
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Questions? Get answers from Fraser Suites Chengdu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they are all good. Higher up means less noise from the street.”
howardxp1, 21 May 2017 | Read review
“Ask for high floor to get a good view”
JB30, 13 May 2017 | Read review
“Higher floors to avoid street sounds”
HulkSmash2016, 30 Apr 2017 | Read review
“The higher up, the better”
hst20162016, 28 Dec 2016 | Read review
“We stayed on the 16th floor and the view was quite good. No affected by traffic noise.”
dwhl2015, 27 Nov 2016 | Read review
5 of 5
Agoda.com
USD 100* /night
View Deal
CancelonUSD 158
Ctrip.comUSD 101
PricelineUSD 101
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*Disclaimer
Prices are for 1 room, 2 adults
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