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Hotel Jen Shenyang by Shangri-La

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#1 of 1,107 Hotels in Shenyang
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Hotel Jen Shenyang by Shangri-La
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617 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Singapore
Reviewed 1 week ago

I stayed at Hotel Jen for 3D2N and it was very pleasant. The room was very nice, clean and the bed is so comfortable! Everything that I need is there for me. However, the aircon is not really working for my room but it wasn't a big problem since it's a little chilly outside. The concierge was very helpful to...

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Thank Dion D
Singapore, Singapore
Reviewed 4 weeks ago via mobile

Hello there I believed there a lot of reviews on the service level of the JEN hotel. It's situated in the middle of the city and convenience is a given. Was there till today and there a laundry promotion of 150RMB for 10 pieces of garments. That a great deal if you see that a shirt would cost 40RMB to...

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1Thank Stephen C
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear guests, I would like to thank you for chooseing our hotel, Hotel Jen Shenyang (formerly Traders Hotel Shenyang) !HotelJen offers easy and efficient service and attentive care to the guests, while at the same time providing them with the most practical local tourist information. HotelJen offers a great choice for both business and leisure travelers alike, eliminating the need...

Singapore, Singapore
Reviewed 5 January 2017

The good: - Very good location, Very central and convenient. You will be surrounded by malls - Staff speak good English. You can converse with them without a problem. - Staff is polite and helpful. They gave us a map and told us how to go to the main temples. - Room is very big. A little outdated but clean....

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1Thank Lisa N
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your feedback for our hotel.Our hotel is belongs to Shangri-la Hotels and Resorts.We will always offer the best service quality to improve our guests' experience.Looking forward your next come.

Queretaro City, Mexico
Reviewed 4 January 2017

Really an excellent option, besides of two of the most exclusive Malls in the city ("Shopping Heaven"), and also with direct exit to the Taiyuan Street which has above and uderground a long way of any kind of stores. Location is also very good for Railway Station and some supermarkets. About the quality of meals it exceed the average and...

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Helpful?
1Thank RogerLC1
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear guests, I would like to thank you for chooseing our hotel, Hotel Jen Shenyang (formerly Traders Hotel Shenyang) !HotelJen offers easy and efficient service and attentive care to the guests, while at the same time providing them with the most practical local tourist information. HotelJen offers a great choice for both business and leisure travelers alike, eliminating the need...

Shanghai, China
Reviewed 7 December 2016

Came back to Shenyang this year and still choose this hotel. Nice location with shops around, the atmosphere is good, especially while the staff is recognizing you as a repeat guest. This is one of the reason I keep staying back here. You will get more than a room, it's the genuine feeling from the staff! The concierge and front...

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1Thank Jason Z
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your feedback for our hotel! It is glad to see that you were spend a wonderful experience in our hotel and hope in the future day you will still choose to stay in our hotel, wish you a happy weekends.

London, United Kingdom
Reviewed 4 December 2016

It was my first visit to mainland China. It’s for business but I heard Shenyang’s winter is very beautiful. I actually only choose hotel jen because it was close to the train station. I need to go to Dalian couple times when I stay in Shenyang. The location could not be better. However, this hotel surprised me so much. When...

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2Thank Sukey0324
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your highly recommended feed back to our hotel!The day you arrived it was our Charity Events for poor school kids and our hotel hold this kinds of events twice to three time a year, how lucky you are! Also thank you for your kind heart for these kids.Hope every thing goes well. Looking forward your...

Singapore, Singapore
Reviewed 2 December 2016 via mobile

Excellent service provided by staff, staff was able to assist me with finding my lost phone even after I checked out from hotel and was able to located the phone in a very short amount of time. Well done!

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1Thank Zyleon
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Dear Guest, Thank you for your feedback for our hotel.Our hotel is belongs to Shangri-la Hotels and Resorts.We will always offer the best service quality to improve our guests' experience.Looking forward your next come.

Moore, South Carolina
Reviewed 29 October 2016

Excellent hotel, very helpful and friendly staff from the front desk to housekeeping. The food in the restaurants is very good and I enjoyed the Club on the 21st floor. I would like to mention a few of the staff that were particularly helpful. - Marie Ma at the front desk. - Li Xin, Yu Xiao Ming and Jia Ping...

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1Thank Joe K
HJSY, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you for your feedback. Due to our central location we have a good connection to public and domestic transportation. Furthermore there are many options to go shopping and eating. We will forward your comment regarding the restaurant and menu to the related departments in order to improve our service. We hope to have a chance welcoming you again in...

Reviewed 11 October 2016

Fortunately I spent another 2 nights at this hotel, and it was great! From the moment I arrived until the moment I departed, everything was super as last.The room/ hotel was very clean and well appointed.The hotel concierge staffs were courteous, and spoke perfect English. They were helpful with directions and recommendations for my colleagues. Definitely a hotel that exceeds...

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Thank olee1980 Q
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for your reply and such a high evaluation to the Hotel Jen Shenyang!The hotel has been committed to provide "Family" feeling to every in house guest, sincerely look forward to your next coming!

Coeur d Alene, Idaho USA
Reviewed 10 October 2016

We had a 4- night stay Sept 29- Oct 3 in a “Deluxe King accommodation- no breakfast" booked through the Hotel Jen website. The hotel is nicely centralized to shop & eat. The Shenyang train station a couple minutes walking distance. Basically this was our main criteria for choosing Hotel Jen. On arrival, our check-in was prompt, and despite a...

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Thank JohnBruch
distribution t, General Manager at Hotel Jen Shenyang by Shangri-La, responded to this review

Thank you very much for choosing our hotel for your stay in Shenyang. We are happy to hear that the Hotel Jen Shenyang is your favorite hotel in Shenyang. Many guests highly appreciate the close location to the Shenyang train station as well as the international and local shops nearby. We hope to see you soon during your next stay...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Jen Shenyang (formerly Traders Hotel, Shenyang) is affiliated with Shangri-La Hotels and Resorts. Ideally located in the heart of downtown, Hotel Jen Shenyang adjoins Shenyang's best business, entertainment and shopping centres. The city's leading tourist sights are also easily accessible. Shenyang Taoxian International Airport is only 30 minutes away, Shenyang Railway Station and Subway Line 1 are only 5 minutes' walk from the hotel. Hotel Jen Shenyang offers accommodation of guestrooms and serviced apartments with complimentary internet access for guests' convenience. Guests can enjoy the benefit of the Club rooms and exclusive lounge. As the first hotel in the city to obtain HACCP certification, Hotel Jen Shenyang owns 2 restaurants. Shang Palace is well recognised for its local Liaoning specialities as well as outstanding Cantonese and healthy vegetarian cuisine. Jen Cafe provides a wide range of international and local cuisine, and offers daily breakfast, lunch and dinner buffet as well as a la carte choice. Health Club is a recreational choice for relaxing with fully equipped fitness. Currency exchange and ticketing arrangements can be made at the Front Desk. ... more   less 

Additional Information about Hotel Jen Shenyang by Shangri-La

Address: No.68 Zhonghua Road, Heping District, Shenyang, China (Formerly Traders Hotel Shenyang)
Region: China > Liaoning > Shenyang
Price Range: $68 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Shenyang by Shangri-La 4*
Number of rooms: 407
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Expedia, Booking.com, Orbitz, Hotels.com, Shangri-La Hotels and Resorts, Agoda, Hotel.de, Ctrip TA, Travelocity, TripOnline SA, Priceline and Evoline ltd so you can book your Hotel Jen Shenyang by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shenyang Traders Hotel
Hotel Style:
#1 Best Value Hotel in Shenyang
#1 Luxury Hotel in Shenyang
#4 Business Hotel in Shenyang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Shenyang by Shangri-La staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher levels are newer”
lisan279, 4 Jan 2017 | Read review
“Vista a la avenida principal o a calle Taiyuan de preferencia.”
RogerLC1, 4 Jan 2017 | Read review
“high floor, non smoking, corner room, my preference, hope other people will like as well”
JasonZ_12, 6 Dec 2016 | Read review
“Corner room was big but chilly, new room was wonderful.”
Sukey0324, 4 Dec 2016 | Read review
“Go shopping everywhere, 5 minutes walk, very close to everywhere, MTR 8 minutes walk”
WenwenWang, 20 Jun 2016 | Read review
5 of 5