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Crowne Plaza Nanchang Riverside Hotel

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#1 of 699 Hotels in Nanchang
Certificate of Excellence
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Crowne Plaza Nanchang Riverside Hotel
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135 Reviews from our TripAdvisor Community

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Showing 64: English reviews
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Reviewed 5 February 2017 via mobile

Where do I begin.... this hotel had very nice reviews so I decided to stay here during this Chinese New Year with my family for 8 nights. It totally was worth it and didn't disappoint! There were reviewers saying the room service wasn't as good so I did try it. The first night we had western and yes it wasn't...

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Helpful?
Thank Bang X
PR manager R, 公关经理 at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mar-Com Manager

Honolulu, Hawaii
Reviewed 20 December 2016

Perfect from the moment I walked in. I love this hotel from the front desk to the maid service, every staff member I encountered stopped and said hello... smiled... And asked if I needed anything. The bed was amazing and the room was serviced several times daily as well. Would definitely stay at this location any time. There is simply...

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1Thank Dean K
PR manager R, 公关经理 at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mar-Com Manager

Kuala Lumpur, Malaysia
Reviewed 24 November 2016

The room is very modern and nice. the service is great and breakfast was good. the location is a little off from the main business district, however, it is easily accessible via taxi. the hotel staff invited me for one of their tea tasting event and it was fun.

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Helpful?
Thank EWayC
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope we could become a great hotel guests love. Hope to see you soon! Sincerely, Leo Gong Mar-Com Manager

Reviewed 7 November 2016 via mobile

The greatest commendation I can give to Crowne Plaza Nanchang is their dedication to quality service. I've encountered a few difficulties during my stay but at every point the staff in a wonderfully kind and attentive way immediately took care of the situation. 1. My airport transfer driver couldn't seem to get the AC to work so we had to...

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Helpful?
Thank Tim H
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Dear Guest, Thank you so much for your genuine feedback and your recognition to our service. We noticed that you have some advice on our F&B. I've talked with our F&B team, I think they will take some action to solve this problem ASAP. As for the poorly lit, I will let our ENG know and adjust the light. Hope...

Shanghai Region, China
Reviewed 21 October 2016

We stayed in a corner suite to gain a view of the river. This is one of the best designed rooms I have stayed in (minus the miniature bathtub, made for tiny people). The room clearly has two walls of floor to ceiling glass...spectacular to wake up to. The suite has two bathrooms, in case you are hosting guests you...

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Thank GlobalPassion
Manila, Philippines
Reviewed 30 September 2016

Good hotel, reasonable price, with very nice buffet breakfast. The room was spacious. Bedding was comfortable. The area is actually newly developed so there's nothing much to see yet except for the river view. The indoor pool was also interesting. Which has an extension to a deck where you can have the view of the river and at night some...

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Helpful?
Thank AggzS
PR manager R, 公关经理 at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L. Marcom Manager

Hamburg, Germany
Reviewed 28 September 2016

Hotel is an about 40 min drive from the airport. I had a small suite, so I cannot really comment on the room size. My feeling is, they are generally quite large. Bathroom had a walk in shower and a bathtub. Spacey and nice. Beds were very hard and not really comfortable. Electric outlets are next to the bed and...

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Thank yogimo
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Dear Guest, Thanks for choosing Crowne Plaza Nanchang Riverside. First of all, please accept my sincere apology for all the unhappy you meet in our hotel and I'm really appreciate for all of your feedback. I've reported all the comments on the management conference in this morning. We are willing to improve our service according to your advice. We hope...

Shanghai, China
Reviewed 9 August 2016

I was there 5 nights for business trip. This hotel staff is very well trained to make customers welcome and feel at "home". It was a real pleasure to stay there and will enjoy to come again. The only minor things, it that the 2 restaurants insde the hotel are not linked with the hotel, so you need to pay...

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Helpful?
Thank Charles B
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and your recognition of our staff . It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager

Netanya, Israel
Reviewed 20 July 2016 via mobile

Very nice hotel with pleasant stuff. Highly recommended. Rooms extremely big. Nice view. Great example of Crowne Plaza brand in China. Also if you have time, the riverside makes it very pleasan. Sure will stay here next time.

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Helpful?
Thank Vadim B
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and your recognition of our staff and room. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager

Shanghai, China
Reviewed 9 July 2016 via mobile

Truly deserving of the Crown Plaza brand. Great staff at check-in and lobby bar. Fantastic room as I was upgraded to a suite. Food service at cafe was slow at times but service attitude was good. Chinese restaurant is managed separate from the hotel. Quality was pretty good. Location is great just by river and in the newer and nicer...

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Helpful?
Thank ttwee
PR manager R, Public Relations Manager at Crowne Plaza Nanchang Riverside Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and your recognition of our service and staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ray L Marcom Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
Official Description (provided by the hotel)
Crowne Plaza Nanchang Riverside located in the heart of the city. It is the next-door neighbor to Tengwang Pavilion, Shengjin Tower, Nanchang Bridge and Nanchang Zoo. 3000 m2 outdoor garden brings you a enjoyable and memorable stay in city center. It is only 30 minutes from Nanchang’s Chang Bei Airport, 10 minutes from the railway station, 15 minutes from west railway station. Crowne Plaza Nanchang Riverside offers 380 guest rooms, including190 Riverview rooms, 60 suites and 39 Crowne Plaza Club rooms. Each room is designed with upscale design fulfilling the desires of modern travelers. Our room feature modern amenities and light show of Riverview to ensure complete comfort and satisfaction. Crowne Plaza Club rooms including top 3 floors and offer you a dedicated service and a home feeling. You can enjoy breakfast and happy hours in Crowne Plaza Club, also use 2 hours meeting rooms and Wifi, especially express check-in and check-out service. ... more   less 

Additional Information about Crowne Plaza Nanchang Riverside Hotel

Address: No.266 Yanjiang Zhong Ave, Nanchang 330025, China
Region: China > Jiangxi > Nanchang
Price Range: $91 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Nanchang Riverside Hotel 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Crowne Plaza Nanchang Riverside Hotel China - Jiangxi
Hotel Style:
#1 Spa Hotel in Nanchang
#1 Luxury Hotel in Nanchang
#3 Best Value Hotel in Nanchang
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Nanchang Riverside Hotel staff and other travellers.
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Questions? Get answers from Crowne Plaza Nanchang Riverside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with riverside view are amazing”
827deank, 19 Dec 2016 | Read review
“ask for the corner room. Makes it extra special. Also, they will make speciality coffee drinks for you when you go to breakfast.”
GlobalPassion, 21 Oct 2016 | Read review
“Get a view of the river so you can see the light show on the buildings at night.”
momonick, 6 Apr 2016 | Read review
“most rooms are good but a river facing one has better views and of a night you get to see the light show across the river”
michaelp0, 9 Dec 2015 | Read review
“Ask for a river view!”
kantmakm, 23 Oct 2015 | Read review
5 of 5