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Pullman Wuxi New Lake

218 reviews
#3 of 691 Hotels in Wuxi
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Traveller (140)
Room & Suite (73)
Dining (31)
Overview
  • Excellent61%
  • Very good26%
  • Average6%
  • Poor3%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)Write a Review
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All reviewsthe executive loungegreat hotelnext morningplatinum membernear airportcomfortable bedstayed two nightstaxi ridebusiness tripbuffet breakfastdistrictaccorgymlakechinaconciergeluxury
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1 - 5 of 91 reviews
Reviewed 2 weeks ago via mobile

The experience at Pullman Wuxi was magnificent. After a long day of traveling we checked in late and Ray was nice to greet us. The room was quiet and very clean. The bath was warm and soothing. The next morning Pauline greeted me with coffee....More

Thank 1,714,171,901
Response from Pullman_Wuxi, General Manager at Pullman Wuxi New LakeResponded 2 weeks ago

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service, and it is our great honor to accompany you a nice trip. It is...More

A TripAdvisor Member
1
Reviewed 4 weeks ago via mobile

I stayed Pullman wuxi for business. As I am not Chinese, I was very satisfied that the staffs in Hotel could speak English very well. While I was waiting for Check-in, the staff at Frond Desk was keep talking to me with smile. I felt...More

Thank A TripAdvisor Member
Response from Pullman_Wuxi, General Manager at Pullman Wuxi New LakeResponded 4 weeks ago

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. Thank you so much for your kind recognition upon our hotel and staff service, and it is our great honor to accompany you a nice business trip. It...More

Reviewed 19 December 2017 via mobile

My room was a suite. But in fact just a normal room with a wall in between. So each part was small with too much furniture. Too much people so I was refused in restaurant. I ordered room service. I ordered a very rear sirloin...More

Thank Lionel S
Response from Pullman_Wuxi, General Manager at Pullman Wuxi New LakeResponded 21 December 2017

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide...More

Reviewed 4 December 2017 via mobile

I arrived with my colleague at Shanghai pudong airport and got met by the hotel pickup service - Jacob. He was already greeting us at the pick up area with a very warm smile and took us to the car very quickly. Generally a very...More

Thank Chau R
Response from Pullman_Wuxi, General Manager at Pullman Wuxi New LakeResponded 5 December 2017

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake, and thank you so much for your kind recognition upon our staff service. It is always a pleasure to receive positive feedback. I will share your comments with...More

Reviewed 20 November 2017

No complaints about the property itself or the service. Staff were generally friendly, and front desk staff expressed their appreciation for my brand loyalty. The room was spacious and pleasant, with a comfortable bed and well-designed bathroom (with a closed toilet compartment and a bathtub)....More

Thank Fred R
Response from Pullman_Wuxi, General Manager at Pullman Wuxi New LakeResponded 22 November 2017

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
USD 57 - USD 100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Wuxi
#3 Business Hotel in Wuxi
#3 Spa Hotel in Wuxi
#3 Luxury Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 57 - USD 100 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Wuxi
#3 Business Hotel in Wuxi
#3 Spa Hotel in Wuxi
#3 Luxury Hotel in Wuxi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (140)
Room & Suite (73)
Dining (31)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Yizhak B
28 September 2017|
Answer
Response from hiromatsuijp | Reviewed this property |
I think so, too.
0
Votes
Room Tips
"Good rate for a wonderful service and room!"
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"I prefer room 2130 that's really easy and nice!"
Read review
"new hotel with everything moden"
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"It is really for business men working in that area of Wuxi, yet, only 25min by taxi to the center."
Read review
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