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DoubleTree by Hilton Hotel Wuxi

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#6 of 636 Hotels in Wuxi
Certificate of Excellence
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271 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Wuxi
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Showing 126: English reviews
Suzhou, China
Reviewed 26 January 2014

We booked the Doubletree with Hilton Honors points. It was definitely better than we expected. The room was big, and they had a rain forest shower which was a bonus. Additionally, staff were very helpful and gave the signature chocolate chip cookies upon arrival (and on exit upon our request which was very happily obliged) The exercise facility looked awesome...

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Helpful?
Thank Jarrett B
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Greetings from Doubletree by Hilton Wuxi! We are glad that you had an enjoyable experience with us. Our hotel strives to provide the best service for all of the guests. Regarding your comments, we would like to apologize that you had a few minor issues during your stay. Thank you for sharing your experience with us, and we will use...

NJ, United States
Reviewed 19 January 2014

I've stayed here several times over the past 3 to 4 years. it is a gorgeous hotel, and safe. But there is corrosion below the visual. Very minor in the over picture, but notiicible. I felt guilty over leaving a mess of rust all over the bathroom floor because the bath scale wos unreponsive and i picked it up to...

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Helpful?
Thank Ramona V
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

We would first like to thank you for taking the time to comment on your stay at our hotel. Your feedback is much appreciated and will help us make a better guest experience. Regarding your comment on the quality of our guestroom, please accept our sincerest apologies. We strive our best to present a clean, luxurious environment for our guests,...

Hong Kong, China
Reviewed 13 January 2014

I stayed in this Hilton property again in early January 2014 since my last stay a few months ago. Again - the property maintains a good service standard and meets my expectation, especially the hotel has a quiet atmosphere, a great fitness center, and a close proximity to the airport. The breakfast in both the lounge at 25/F and the...

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Helpful?
Thank Edward-A A
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Suzhou, China
Reviewed 3 December 2013

First class hotel facilities, excellent staff, creating a first-class environment. Location is very good, the room you want to use something more complete table looks a little beat up, but very clean, relatively comfortable soft bed, toilet with heated toilet, and in the winter I feel very intimate. TV is also good, to see the local television stations as well...

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Helpful?
Thank Candy W
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Wuxi, China
Reviewed 22 November 2013

I have stayed in the DoubleTree twice when working in Wuxi New District. I have always found the service up to the Hilton's high standards. Check in is always trouble free and the complimentary cookie is a nice bonus. The hotel is always immaculate and the rooms are high standards with very comfortable beds. The rainfall showers are an added...

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Helpful?
1Thank Pete D
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Edinburgh, United Kingdom
Reviewed 5 November 2013

A very nice hotel with the usual Hilton high standards although check in was a little confusing because of the language barrier. We asked for an upgrade to an executive room which the staff on reception did not understand. We are gold card members and usually get a complimentary upgrade to an executive room but this time they said it...

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Helpful?
2Thank Tam Carr
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi, we are happy that you had a good time with us. Hilton worldwide hotels offer you the possibility to make your personal selection out of the 2 sets of benefits options prior to your arrival at the hotel: Room upgrade to next available room category(As the room upgrade benefit is subject to...

Shanghai, China
Reviewed 8 October 2013

It seemed that Chinese people do not know how to line up for food, and waste food; smoke during waiting for meal, impolite and gangster like behavior. The hotel should stop such terrible behavior and provide a quiet surrounding for guests. The problem is not related to hotel but to the quality of quest.

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Helpful?
Thank Chentung Y
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! And appreciate your feedback. Regarding your recent stay with us and the problems you encountered during your stay, I would first like to offer you our sincere apologies, meanwhile. Please accept my sincerest apologies that we were unable to meet your expectations. I have already shared the case with concerned section heads...

Leeds, United Kingdom
Reviewed 15 September 2013

I have stayed at this hotel on two occasions with many of my colleagues also using it whilst visiting China. We have found it to be both comfortable and convenient. Staff are helpful, friendly and attentive and generally have good English, with many having excellent English. Prices, both for rooms and food and drink in the hotel, generally seem reasonable...

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Helpful?
2Thank QSM88
DTWX, Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Hong Kong, China
Reviewed 18 August 2013

I've stayed in DoubleTree by Hilton Wuxi in mid. August for 7 nights. Pros: + Though I use my HHonors points to exchange for my stay, my reservation is still upgraded from King Bed to King Bed in Deluxe Floor at 21/F with lounge access because of my Diamond Membership that I greatly appreciated. + The hotel looks like a...

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Helpful?
1Thank Edward-A A
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Flemington
Reviewed 21 June 2013

This is a great hotel with nice facilities and friendly staff. I will definitely come back in the future! The only bad experience was that there were mosquitoes in the business center, which needs to be taken care of.

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Helpful?
Thank Junyan H
DTWX, General Manager at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. Thank you for your kindly suggestion also,we will pay attention to it and we will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! - Tony Ji

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel Wuxi

Address: No.19 Gaolang Road, New District, Wuxi 214028, China (Formerly DoubleTree by Hilton Wuxi New District)
Region: China > Jiangsu > Wuxi
Price Range: $87 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Wuxi 4.5*
Number of rooms: 412
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Wuxi
#5 Luxury Hotel in Wuxi
#7 Business Hotel in Wuxi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Wuxi staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Wuxi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake”
 of 5 bubbles sandracQ4208MZ, 11 Apr 2016 | Read review
“Try to avoid manager Linda”
 of 5 bubbles baggi0f, 11 Feb 2016 | Read review
“check the wifi and internet before you unpack”
 of 5 bubbles malcolmf498, 3 Nov 2015 | Read review
“High floor well above the adjacent elevated highway - although traffic in this part of town is fairly light”
 of 5 bubbles triggersg, 28 Oct 2015 | Read review
“Check your HHonors privileges with them before booking to avoid disappointment”
 of 5 bubbles LNZJ, 30 Sep 2015 | Read review
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