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DoubleTree by Hilton Hotel Wuxi

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#6 of 652 Hotels in Wuxi
Certificate of Excellence
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DoubleTree by Hilton Hotel Wuxi
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276 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Winston Salem, North Carolina
Reviewed 4 weeks ago

This is a pretty comfortable place. All the basics are in place with the exception of a coffee maker in the room. I am going to continue to complain about this in Asia. Only place in the world where you can make a decent cup of coffee in your room for early morning work sessions. I ordered a pot of...

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Thank Victor A
Freiburg im Breisgau, Germany
HOTEL’S FAVOURITE REVIEW
Reviewed 6 November 2016 via mobile

This hotel is really big, but very comfortable. The rooms are clean, nicely done and the staff is extremely friendly. The breakfast is awesome, there is nearly nothing that could be missed. The view of the rooms is ok, nothing special to see around this hotel, so it's perfect for a business stay.

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Thank Dauerndunterwegs0815
About Hotel's Favourite Review
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Washington, United States
Reviewed 15 January 2017

DoubeTree at Wuxi, China could ruin your pleasure vacation. The Internet is out of our expectation. The front desk manager does not have etiquette as an employee in the field of service. The room cleaning crew does not do quality work. Amenities in room are not refilled or replaced daily. Shaver is not available without specifically asking for.

Review collected in partnership with DoubleTree by Hilton
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Thank chichinc2017
New Delhi
Reviewed 9 December 2016

This hotel from Hilton group was quite good. Rooms are spacious, clean and nicely done. Bathroom has a very plush look. Facilities like free wifi, tea coffee maker etc available in the room. Helpful house keeping for any extra need like extra water bottle. Food is another area which was good. Breakfast buffet layout is huge and good. Even food...

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Thank auribuddy
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Brescia, Italy
Reviewed 16 November 2016 via mobile

The place is a bit aseptic at 5pm for an early dinner since I had to leave for the airport but we made it special with a very warm and fun team Atmosphere! Food is very good and in overflowing quantity as usual in China, a lot of tasty courses ranging from fish to meat to vegetables...all made special if...

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Helpful?
Thank Gianluca M
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

San Diego, California
Reviewed 15 November 2016

The front desk staff was not customer focused. During check-in, the receptionist insisted that I booked a room with 2 twin beds when in fact I booked by telephone a room with king bed. It might have been because of communication issue over the phone. After arguing back and forth, my local friend who accompampnied me for check-in suggested for...

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Helpful?
Thank Chun-Wai C
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Reviewed 1 October 2016

Positive: The staff is very friendly and there are several food choices around the hotel. The rooms are not very special but clean with comfortable beds. Negative: The dinner and breakfast buffet offers very few choices so that I would recommend to visit the near Starbucks instead. Overall an acceptable hotel for a short business trip!

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Thank PublicProfile
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Toronto, Canada
Reviewed 27 September 2016 via mobile

We stayed here as part of a tour. The air conditioning was set at too high a tempature and we couldn't change. Other tour members had similar problems with one suite having no ac at all. Beds were comfortable and the breakfast buffet was ok

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Thank 2torontotraveller
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

San Francisco, California
Reviewed 15 August 2016

An average hotel located right next to a highway. Good for business trip layover, but there aren't much thing to check out within walking distance. The Euro Plaza across the creek is a total joke 'cause all it has is a few half run down restaurant, along with a KFC and STARBUCKS.

Review collected in partnership with DoubleTree by Hilton
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Thank 961waikinl
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

Reviewed 6 August 2016

This is one of Hilton hotels we visited in China. Comparing to other Hilton hotels in China, they provided the same excellent service as other Hilton. The staff in hotel are very friendly and helpful. Kids love the swimming pool and the 24-hour gym. Thanks! LC

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Thank Eric C
DTWX, 总经理 at DoubleTree by Hilton Hotel Wuxi, responded to this review

Thank you for choosing Doubletree by Hilton Wuxi! We are happy to hear that you had an enjoyable experience at our hotel. We will continue working hard at providing a comfortable and welcoming environment for our international guests. Looking forward to your next visit! -General Manager Tony Ji

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about DoubleTree by Hilton Hotel Wuxi

Address: No.19 Gaolang Road, New District, Wuxi 214028, China (Formerly DoubleTree by Hilton Wuxi New District)
Region: China > Jiangsu > Wuxi
Price Range: $85 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Wuxi 4.5*
Number of rooms: 412
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Wuxi
#6 Best Value Hotel in Wuxi
#7 Business Hotel in Wuxi
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Wuxi staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Wuxi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the lake”
 of 5 bubbles sandracQ4208MZ, 11 Apr 2016 | Read review
“Try to avoid manager Linda”
 of 5 bubbles baggi0f, 11 Feb 2016 | Read review
“check the wifi and internet before you unpack”
 of 5 bubbles malcolmf498, 3 Nov 2015 | Read review
“High floor well above the adjacent elevated highway - although traffic in this part of town is fairly light”
 of 5 bubbles triggersg, 28 Oct 2015 | Read review
“Check your HHonors privileges with them before booking to avoid disappointment”
 of 5 bubbles LNZJ, 30 Sep 2015 | Read review
5 of 5