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Mercure Suzhou Park Hotel and Suites

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Mercure Suzhou Park Hotel and Suites
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97 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Singapore, Singapore
Reviewed 18 January 2016

Comfortable hotel in the heart of the Industrial Park. Rooms are well appointed, clean and comfortable. Service - in all areas, was efficient, friendly and helpful. From housekeeping, reception, restaurant and concierge staff. I look forward to my next stay. Well worth a visit if you are in the area for business.

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Helpful?
Thank LCM1305
Janet L, General Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear distinguish guest Thank you for staying at Mercure Suzhou. I am pleased to see that you have had a nice stay with us. Your comments encouraged us to put more effort to care of our guest and keep improving our service to satisfy every guest. Thank you for the positive comments and encourgement! We look forward to serve you...

Nanjing
Reviewed 29 October 2015 via mobile

State done night on business. Very comfortable, clean, with spacious rooms. Concierge was excellent perfect English and even help me calling a delivery pizza (Papa Johns). Breakfast was a standard buffet with western and chinese food. In all a very good hotel perfect for a drop by when in Suzhou.

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Helpful?
Thank Milloscampeon
Andy-Zheng, Front Office Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear distinguished guest, Thank you for staying with us at Mercure Suzhou Park Hotel and Suites. We are glad that you have enjoyed your stay here. We always strive to give our guests individual attention and provide as much help as possible. Hope to see you again in our hotel! Best wishes, Andy Zheng Front Office Manager Mercure Suzhou Park...

Vienna, Austria
Reviewed 19 May 2015

Nice built place in the industrial parc, if you wish to go out for dinner, as the two restaurants have a limited quality and comparative very high prices, you need a taxi to the center. The rooms are big and well equiped, the gym is nice and clean.

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Helpful?
Thank easy_vienna
Andy-Zheng, Mco at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir, Thank you for staying with us at Mercure Suzhou Park and Suites. We will take action to improve our food quality. Thank you for taking the time to share your feebacks with us. Your comments are always important for us to improve our service. We hope to welcome again very soon! Best wishes, Fanny Quidenao Mco

Sydney, Australia
Reviewed 10 May 2015

I would recommend this hotel if you cannot find another one around this industrial park. If you are a foreigner do not expect too much of service or expect staff to to speak English. However, staff are willing to help and they are courteous. Also remember Mercure brand is a 3 star property so do not expect more. The positive...

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Helpful?
Thank KumarDaCritique
Andy-Zheng, Mercure Suzhou at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir, Thank you for staying with us at Mercure Suzhou Park Hotel & Suites and sharing your experience. Our hotel location in the heart of SIP is very convenient for our business guests. We also implement a daily free bus shuttle that serves Suzhou hotspots. Hope to welcome you again very soon. Best wishes, Missy Lv Marketing & Communication...

Singapore, Singapore
Reviewed 29 April 2015

Rooms are comfortable and clean. Check-in was efficient and friendly. Food quality at breakfast, lunch and dinner was good. Service both in the restaurants and in-room was good. Good location for the industrial estate. Keep up the good work.

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Helpful?
Thank LCM1305
Andy-Zheng, MCO at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir, Thank you for staying with us at Mercure Suzhou Park Hotel & Suites! It a real pleasure to read from our guest and know they enjoyed their residence. We will keep on our efforts in order to provide our guests the service they deserve. Hope to see you again very soon. Best wishes, Fanny Quidenao Mco

seoul
Reviewed 20 April 2015

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Helpful?
Thank kyshin2015
Andy-Zheng, Public Relations Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Singapore
Reviewed 13 April 2015

Stayed here 2 nights, for business. The Mercure isn't anything special - facilities are what you would expect,but not much more than that. It's reasonably clean, functional. Rooms are large. Service was good - the front desk were very quick to rectify an incorrect charge in my restaurant bill upon check-out. Speaking of restaurants, the food in the hotel restaurant...

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Helpful?
Thank zenith42
Janet L, General Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir Thank you for staying at Mercure Suzhou Park Hotel and Suites. Your comments had caught my attention so I could work with our F&B team to improve the food quality. Hope you could taste the different next time. Thank you for sharing your feedback with us. Your comments are always important for us to improve our service. We...

Venice, Italy
Reviewed 30 November 2014

I stayed in this hotel for 3 weeks. My trip was for business Hotel very clean. The rooms are large and comfortable. The shower is excellent spacious just what you need after being in the factory or in the city all day. The hotel is not near the city, so if you want to go in the centre you need...

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Helpful?
Thank F G
Andy-Zheng, Responsable relations clients at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir, Thank you very much for the time you took to give us your feed backs. You help us to increase our service quality. First, we appreciate that you mostly enjoyed your stay with us even if we can and have to do better. We take into consideration your remarks about food price and front desk politeness and will...

Reviewed 16 October 2014

Stayed in this hotel for about a month in total on business and found it to be very clean and tidy. The rooms are fantastic,very comfortable. The shower room is great and just what you need after being in a Chinese factory all day. The hotel is a drive away from the city so if you want to be in...

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Helpful?
Thank Mattapps
Andy-Zheng, Responsable relations clients at Mercure Suzhou Park Hotel and Suites, responded to this review

Dear Sir/Madam, thank you very much for your stay in Mercure Suzhou Park Hotel and Suites. We really appreciate your feedback furthermore when it is a positive one. Even if you find your stay comfortable in our hotel, we will continue to improve our service in order to satisfy you more next time. . We hope to see you again...

Shanghai, China
Reviewed 27 September 2014

Travel to Suzhou for business, the company booked this hotel because it is close to the facility. Last week from September 22 to 26 I spent the second week at this hotel. On Monday my wife and I decided to try the Chinese restaurant located on the first floor, the restaurant was not busy at all. We order several dishes...

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Helpful?
Thank Fshanghai
Andy-Zheng, Manager at Mercure Suzhou Park Hotel and Suites, responded to this review

Dearest guest Thank you so much for sharing your comments with us. It's our honor to have our valued guest as you who can pointed out our mistake and help us for our improvement. In Mercure, we focusing on guest satisfaction improvement. Please accept my sincerely apologize for not meet your satisfacation. We shared your comments with our Head of...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Suzhou Industrial Park and close to the central business district, the Mercure Suzhou Park Hotel and Suites is the leading value accommodation hotel in China. Just 1 hour west of Shanghai, the 194 room hotel is ideal for both leisure and corporate travellers. The hotel features a Chinese restaurant, coffee shop and meeting rooms equipped with modern audiovisual technology. The magnificent Miao Temple and colourful Guanqian Street are just two of the exciting nearby attractions. ... more   less 

Additional Information about Mercure Suzhou Park Hotel and Suites

Address: No.336 Fengli Street, Industrial Park Jiangsu, Suzhou 215024, China
Region: China > Jiangsu > Suzhou
Price Range: $87 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Suzhou Park Hotel and Suites 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Mercure Suzhou Park Hotel
Hotel Style:
#15 Best Value Hotel in Suzhou
#18 Luxury Hotel in Suzhou
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Questions & Answers

Questions? Get answers from Mercure Suzhou Park Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a suite”
 of 5 bubbles KumarDaCritique, 9 May 2015 | Read review
“Choose 10th or 11th floor, rooms should be on the back side of the hotel (example 2008)”
 of 5 bubbles Fshanghai , 26 Sep 2014 | Read review
“No massage if you want a massage”
 of 5 bubbles captbrix, 15 Mar 2013 | Read review
“Book early at www.accor.com and there are steep discounts.”
 of 5 bubbles TempleofPeace, 26 Mar 2012 | Read review
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