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Holiday Inn Jasmine Suzhou Hotel

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Holiday Inn Jasmine Suzhou Hotel
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462 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Italy
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

It's convenient located near tourist area but it's quite old and it needs a renovation, good enough if you can book it at low prices. Nice staff but hard to understand English. Breakfast is just ok, it has a Starbucks at lobby floor.

Helpful?
Thank Berto0273
Jasminesuzhou, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you for your valued comments to holiday Inn Suzhou Jasmine. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and keep on training the staff's english. We do hope to have the opportunity to... More 

Melbourne
2 reviews
Reviewed 19 October 2016

We had a wonderful time in Suzhou and certainly in part because of the staff at this hotel. As westerners travelling in a foreign land they were very generous with their time. We needed a SIM card for a mobile and the concierge came down the street with us and spoke to the people in the shop - well and... More 

Helpful?
Thank pianomanMelbourne
Jasminesuzhou, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear Valued guest, thank you so much for your kind review of our hotel. I am very glad to hear you enjoyed your stay with us. It's something our staff takes great pride in,we are so valued your feedback. We hope you will visit us again. Best wishes! Sally More 

Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 September 2016 via mobile

Holiday Inn Jasmine Suzhou I stayed there on 19.9.16. I booked a 6 day trip Shanghai thru TravelChinaGuide and I was totally surprised to find a 5 star hotel. I had a huge room with office corner, a sitting corner, a Treble Bed. Bar, shover and tube separated. The fastest WiFi Line I ever experienced! It is listed as a... More 

Helpful?
Thank Albin R
Jasminesuzhou, Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you very much for your so kind review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Holiday Inn Suzhou Jasmine More 

Beijing, China
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 August 2016

On short notice we have had several meetings in Suzhou. Starting early in the morning we did not want to travel from Shanghai, hence we decided to take a hotel directly here being a bit worried not to get a Western standard. Were happy to find a Holiday Inn, always have had good experiences with them in China. We arrived... More 

Helpful?
Thank Thomas M
Jasminesuzhou, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, HolidayInn Suzhou Jasmine More 

Guangzhou
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 24 July 2016 via mobile

The hotel is in a building located in the old town. It's one of the tallest buildings in that area, so you can have a bird view of the most of the old town of Suzhou. The standard twin bed room is huge. The lobby is small. And when we were there, they were having a renovation in part of... More 

Helpful?
Thank Ashley K
Jasminesuzhou, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you for your feedback. We understand and apologize for the inconvenience caused by the lobby construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. about the room air conditioner, we show our apology to you, we will check it again, also our duty manager will delighted... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2016 via mobile

Stayed for 3 nights and happy with the reception friendliness. Room is big , clean and modern. Nearby shops, malls, massage parlour, restaurant, street food stalls, mrt station.very convenient. Metered taxi is easy and always in front of the hotel. Internet is abit slow though.

Helpful?
Thank Clement K
Sallyihg, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you so much for your staying with us . I am pleased to hear you enjoyed your stay in our hotel . It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sally More 

Glasgow, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 June 2016 via mobile

Arrived late for 2 night stay. Booked best room on 28th floor. Everything is tired and dated and a little dirty. Gym is like something from 80's pieces of equipment damaged, not working and dirty. There is a general smell about the place mixture of cigarette smoke, and decay. Normally stay at Crowne Plaza Suzhou, stay there if you can

Helpful?
Thank beftoad
Sallyihg, Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you for your valued feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Holiday inn jasmine Suzhou. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2016

This is a great hotel in a great location. OK the building is a little dated but the excellent customer service more than compensates for that, nothing is too much trouble for any of the staff in this hotel, all really friendly and helpful. Take note Holiday Inn Aqua City Nanjing!

Helpful?
Thank STEVEN L
Sallyihg, Front Office Manager at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Dear valued guest, thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Mesa, Arizona
Level Contributor
131 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 19 May 2016

When it comes to vacation hotels, the first most important thing to consider is Location and the Holiday Inn Jasmine is centrally located in the heart of Sozhou and close by the Waichen River. Many restaurants and shopping areas within walking distance of the hotel - very convenient location. The hotel room is nicely appointed, roomy and clean by China... More 

Helpful?
Thank AZCasualTraveler
Beijing, China
Level Contributor
130 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 April 2016

Stayed for one night during biz trip in Suzhou recently. Suzhou is getting bigger and bigger, and I was surprised to find it difficult to find a proper hotel for me. Check-in was very fast and the receptionist did most of his job as any chain hotels. But the guest room condition could really use some refurbishment. The noise isolation... More 

Helpful?
Thank richyding
cissyzhouji, 前厅部经理 at Holiday Inn Jasmine Suzhou Hotel, responded to this review

Thanks very much for your advice. Hotel management already paid more attention to this. . Hotel is located on the downtown of the old city. Nearby there are some shopping malls and restaurants. And you can go to Shangtang Street by walk only needs six or seven minutes. Hope you come back again! More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Jasmine Suzhou is well-appointed as pre-five star standard, conveniently located in Shilu commercial, shopping & entertainment district. It is right next to the Suzhou traditional cultural street-- Shantang Street. Transportation is easy and convenient with Shanghai being only 1 hour away by bus, 3 kms to the Hi-Tech Industrial Development Zone, 6 kms to the Suzhou Singapore Industrial Park and 2 kms to the railway station. 287 well appointed and different style rooms, including 77 executive business rooms and executive suite, as well as executive lounge for executive guests.We offer wide range varieties of cuisine at any of our three outlets. Songhelou Suzhou Restaurant with a great reputation and over 200 years history serves mouth watering Suzhou dishes. Tulip Cafe, Moxiangyuan Tea bar, and Banquet Hall offer a wide selection of food and drinks whether you are looking for a casual snack or a full dinner. Ten meeting rooms equipped with the latest audio/visual facilities is suitable for various meeting groups, ranging from 10 persons in boardroom style to 250 persons in theatre style. We have a team of professional trained staff to meet your meeting, catering, theme parties and conference needs and will ensure the success of your event. Whether you are in Suzhou for business or pleasure, Holiday Inn Jasmine Suzhou is a relaxing oasis waiting to cater to your every need. ... more   less 

Additional Information about Holiday Inn Jasmine Suzhou Hotel

Address: No.345 Changxu Road, Jinchang District, Suzhou 215008, China
Region: China > Jiangsu > Suzhou
Price Range: $90 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Jasmine Suzhou Hotel 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Holiday Inn Jasmine Hotel Suzhou
Holiday Inn Suzhou
Suzhou Holiday Inn
Hotel Style:
#7 Spa Hotel in Suzhou
#12 Best Value Hotel in Suzhou
#19 Luxury Hotel in Suzhou
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Questions & Answers

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Questions? Get answers from Holiday Inn Jasmine Suzhou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room for the view”
 of 5 bubbles O9002JMthomasm, 30 Aug 2016 | Read review
“This is China so ask for nonsmoking.”
 of 5 bubbles O9498KGjessicac, 6 Jan 2016 | Read review
“The deluxe rooms are very large.”
 of 5 bubbles camsean, 15 Apr 2015 | Read review
“There is very little traffic after nightfall so that is not a problem. Facing the old center, there is less neon lighting outside, but the night shades are good anyway.”
  • Grand canal bridge, a short walk away.
 of 5 bubbles MichaelB909, 21 Jan 2015 | Read review
“I stayed at 13th floor and I can hear car noise from main street. Keep away from main street if you need quiet night.”
 of 5 bubbles SingaporeTony8, 12 Apr 2014 | Read review
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