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Crowne Plaza Hotel Suzhou

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Traveller (730)
Room & Suite (152)
Dining (74)
Overview
  • Excellent77%
  • Very good19%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“cruise ship”(36 reviews)
“jinji lake”(55 reviews)
“nautical theme”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Reviews (1,186)
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466
94
19
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All reviewscruise shipjinji lakenautical themethe club loungeboat restaurantrelation officerbusiness triplake viewexcellent hotelthe hotel stafffitness centeroutdoor poolthe general managerbreakfast buffetspecial thankshome away from homefavorite hotel
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341 - 345 of 585 reviews
Reviewed 2 February 2015

Visiting this time as a platinum elite member, so I'd like to post about my experience at the executive lounge. Their servers are very attentive and friendly and are fluent in English so I could feel comfortable not having to struggle with my limited Mandarin-speaking...More

1  Thank Aaron L
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 6 February 2015

Dear Aaron L, Thank you very much for staying at Crowne Plaza Suzhou and sharing a detailed and valuable review with us. We are pleased to learn that you are satisfied with the staff, service, food and environment of our Club Lounge. Your feedback is...More

Reviewed 26 January 2015

This is not the first time I spend in Crowne Plaza hotel in Suzhou. The hotel itself is very nice, with the beautiful ship design and right at the lake. What is making this hotel diffferent is made by the staff itself. The staff in...More

2  Thank commebandb
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 28 January 2015

Dear besalomez, Thank you very much for your stay at Crowne Plaza Suzhou and leaving us such a comprehensive and detailed review. We are delighted to know that you enjoyed your stay with us and that our cruise theme, professional staff, Club Lounge staff and...More

Reviewed 23 January 2015

Westerners will feel very much at home here. Staff is excellent with the best English skills of any hotel where I have stayed outside of Shanghai and Beijing. The breakfast buffet is excellent with everything from waffles to omelets. The only downside: The hotel can...More

1  Thank David J
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 29 January 2015

Dear David J, Thank you very much for staying with us at Crowne Plaza Suzhou and leaving us an encouraging review. We are glad to read that you had a comfortable stay highlighted by our staff and breakfast. It is our goal to provide you...More

Reviewed 18 January 2015

First of all, the hotel's cruise ship theme that others have spoken about was quite nice and distinct, although a little bizarre. The location of the property is on Jinji Lake, which is pretty, although the view was obstructed by smog during our stay, and...More

Thank Exceededbeef
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 20 January 2015

Dear Exceededbeef, Thank you very much for your stay and leaving us such a comprehensive and detailed review. We are delighted to know that you enjoyed your stay with us and that our cruise theme, location and staff have made your stay more memorable. It...More

Reviewed 16 January 2015 via mobile

Stayed here for business for 2 weeks. Tried the intercontinental and as a westerner felt the crowne was better especially the food options. The layout is excellent especially the design utilizing the views over the lake. Service and attention was excellent, only problem was the...More

2  Thank FoodIloveit
Response from Leah L, Public Relations Manager at Crowne Plaza Hotel SuzhouResponded 20 January 2015

Dear Shane L, Thank you very much for your 2-week stay with us at Crowne Plaza Suzhou and leaving us a valuable feedback. We are delighted to know that you have been impressed by our food options, distinctive design, lake view, service and rooms. It...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 168 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#116 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 168 - USD 220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#116 Best Value Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (730)
Room & Suite (152)
Dining (74)
Pool & Beach (21)
Business Centre & Event Rooms (6)
Questions & Answers
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Mezzogal
10 August 2017|
AnswerShow all 5 answers
Response from I8983PBjohnc | Reviewed this property |
It's free. But the open air section closes at 7pm ( when sun has set )
1
Vote
davmar70
13 April 2015|
AnswerShow all 3 answers
Response from lewiskay0703 | Reviewed this property |
This really is a superb hotel the facilities are beautiful , the staff are very accommodating ,and the food is lovely you will not be disappointed... enjoy Suzhou don't forget if you visit tiger hill make sure you have very... More
0
Votes
Room Tips
"Upper floor - Lake view (the sunrise is gorgeous)"
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"book with club lounge. worth it."
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"Club lounge has a great view and a nice happy hour with food and beverages."
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"Ask for a room that faces the lake."
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