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Crowne Plaza Hotel Suzhou

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807 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Chicago
Level Contributor
80 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 November 2013

I have stayed at this hotel many times and I think this is a great place to stay. Breakfast is great - wide selection, efficient, nice view, good staff. I plan to make this my preferred place. The fitness center is open 5:30-11 PM. That's great too.

Helpful?
1 Thank bhusawal
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us a valuable review. We are delighted to read that our breakfast and Fitness Center have impressed you and helped make your staying experience more pleasant. We are greatly honored to be regarded as your preferred choice in Suzhou. Your... More 

Leeds, United Kingdom
Level Contributor
1 review
Reviewed 20 November 2013

I stayed at Crowne Plaza Hotel for all my business trips to Suzhou. The first time I was there I got a really warm stay and from that first journey I´ve never changed of destination. Especiaññy glad with the brakfast choices and the Staff!!

Helpful?
Thank Spelmanzgz
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for staying with us for all your business trips to Suzhou. We highly appreciate it that you have been staying with us ever since your first visit, and we are glad to read that our breakfast and staff have helped make your staying experience pleasant and memorable. Your trust and kind recommendation are... More 

Nijmegen, Gelderland, Netherlands
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2013

This was my Third time this year in this hotel, after having several other hotels in this area. Again it was a very pleasant and comfortable stay. absoluetely better than the others I have stayed. This time I had to stay for 3 weeks, and that means also a long stay customer whereby you have quit some benefits, You can... More 

Helpful?
Thank Rob K
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for staying at Crowne Plaza Suzhou for the third time and leaving us such a motivating review. We are delighted to read that you appreciate our restaurant, Fitness Center and service, which have helped in making your stay enjoyable during the three weeks. Your trust and support are definitely the best reward for... More 

Peoria, Illinois
1 review
Reviewed 28 October 2013

I stayed at Crowne Plaza Hotel for all my business trips to Suzhou! 6 times in year 2012 and 2 times (including this time) in year 2013! This is a very nice hotel which has a theme - Cruise Ship. The hotel comes with very good hardware and amenities. The breakfast is fantastic (more than 30 choices I believe) and... More 

Helpful?
Thank BobbyTay
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your 8th stay at Crowne Plaza Suzhou and taking time to leave us such an encouraging review. We are delighted to read that our cruise theme, facilities, breakfast and services have impressed you during your eight stays. Thank you for your loyalty and sharing all the experience details with us. We are... More 

Mons, Belgium
1 review
Reviewed 24 October 2013

It is my second time at this hotel, for 3 weeks, and I am very impressed by the kindness of the personnel ! They will do anytthing to please you and help, they have a great sense of service. And I would like to make special recognition to Maggie, who is a new waitress, and who is really proffessional and... More 

Helpful?
Thank Gaetan P
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing Crowne Plaza Suzhou again and taking time to leave us a valuable review, which is greatly encouraging and highly appreciated. We are more than happy to learn that our room, restaurant, Fitness Center and Swimming Pools have helped in making your stay memorable. It’s hugely motivating that you took all the... More 

Shanghai, China
Level Contributor
2 reviews
Reviewed 23 October 2013

Crowne plaza Suzhou is the best hotel under IHG, even compare to the other hotels in Suzhou, it has too much advantages like the best lake view, the most nicely people and the relaxable environment. Every time when I travels to Suzhou, Crowne is like a part time home, that's really my hotel.

Helpful?
Thank Jo Z
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us such a hugely motivating review. We are honored to be regarded as your part-time home in Suzhou, and it is our great pleasure to read that our lake view, staff and environment have help make your stay more memorable.... More 

Suzhou, China
Level Contributor
5 reviews
5 hotel reviews
Reviewed 23 October 2013

I have been stay in this hotel more than couple times in this year already. The experience here for me is memorable. Compare to other Crowne Plaza I have been, Crowne Suzhou employees are all around the places always be ready to serve you. Management in the Hotel is very professional because they will try everything to clear any obstacle... More 

Helpful?
Thank Wai Hung C
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and sharing with us such a comprehensive review. We highly appreciate that you take time and trouble to mention so many details regarding to our employees, management, service, Concierge, Club Lounge, Room and Internet. As an international hotel with a unique cruise theme along the... More 

hk
1 review
Reviewed 22 October 2013

I stayed on for 3 nights wih my family , it was greatly recommended for my family to stay in the hotel . It gave me very fancy and comfort review and the services is nice as well .everything is fully clean and absolutely new .i pretty enjoy the experiencing in the hotel .

Helpful?
Thank ke m
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou with your family and taking time to share your valuable review with us. We are more than happy to learn that our view, environment and service have helped make your stay comfortable and memorable. Your encouraging review is undoubtedly the best reward for us, which... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2013 via mobile

As a regular business traveller and frequent visitor to various hotel lounges I must comment on the quality of snacks, drinks and ambience in the Admiral lounge. The staff are very attentive without being intrusive and genuinely take pleasure I providing top notch service to you at the end of a busy day. Keep up the great work team with... More 

Helpful?
1 Thank stamfordboy2001
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to share your valuable review with us. We are delighted to read that our Club Lounge has helped in making your stay more enjoyable. It is greatly motivating that you take the time and trouble to mention so many details of our... More 

West Sussex
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2013

Good location for working in Suzhou and easy travel from shanghai using high speed train or road. Hotel arranged as a cruise ship and floors are arranged around a central atrium as decks on a ship. Staff very attentive especially in the club lounge on the seventh floor ( thanks for all your help Sunny ) , worth the extra... More 

Helpful?
Thank felters
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay at Crowne Plaza Suzhou and taking time to leave us such a comprehensive review. It gives us great pleasure to learn that you appreciated our location, design, Club Lounge, room and restaurant. Being a unique cruise themed hotel along the beautiful Jinji Lake, we are dedicated to providing our... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $212 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Spa Hotel in Suzhou
#1 Business Hotel in Suzhou
#2 Luxury Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#3 Family Hotel in Suzhou
#32 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Suzhou staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Suzhou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is the lake view”
 of 5 bubbles evonyan, 25 Nov 2016 | Read review
“best views”
 of 5 bubbles christine_8798, 13 Nov 2016 | Read review
“grab a room with the lake view”
 of 5 bubbles calsan8, 2 Nov 2016 | Read review
“Very nice view, service and food”
 of 5 bubbles thomasvV4096AW, 25 Oct 2016 | Read review
“Everyone I talked to said their rooms were perfect”
 of 5 bubbles BedrockB, 28 Sep 2016 | Read review
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