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Crowne Plaza Hotel Suzhou

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829 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Zaragoza, Spain
Reviewed 11 January 2014

My family has stayed several times at this excellent hotel, both in business and tourism trips and I really recommend it. Very friendly and helpful staff, what you really need specially when you travel to a foreign country. Very good location and lovely enviroment. Beautiful, smart and comfortable hotel with excellent facilities and food; both Western and Chinese cuisine. A...

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Helpful?
Thank MaRocio
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time to leave us such a motivating review. It’s our great honor to have you and your family staying with us again, and we highly appreciate your comment on our staff, location, facilities and food. Your wonderful review are undoubtedly the best reward...

White Lake, Michigan
Reviewed 10 January 2014

Whether it be the breathtaking view of Jingi Lake/Suzhou Industrial Park, the welcoming staff, or the comfortable rooms, the Crowne Plaza was the relaxing presence needed in such a busy city. After a 15 hour flight and 3 hour taxi drive, my family was exhausted and probably not the most cordial group at the time. The staff greeted us and...

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Helpful?
Thank Matthew S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for taking time to share your experience with us, regarding to your recent stay at Crowne Plaza Suzhou. We are glad to learn that you appreciated our view, staff, room, Club Lounge and service, which helped in making your stay pleasant and memorable. It is so motivating that you take the time and...

Indianapolis, Indiana
Reviewed 10 January 2014

I don't travel to Suzou much, but when I do I stay at the Crowne Plaza. Great location- Centrally located to most desired attractions. Courteous and helpful staff with an attitude excellent service. Spacious rooms and "facilities." I can't think of anything that was missing from the breakfast buffet. Plenty of in house dining options.

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Helpful?
Thank Spiro I
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your business trip experience with us. We are delighted to read that you liked our location, staff service, rooms, facilities, and dining options, aspects that are preferred by many of our guests. Your kind words...

Suzhou, China
Reviewed 10 January 2014

My wife, daughter and I stayed at the Crowne Plaza for approx. 6 weeks, when we arrived in Suzhou to start a work assignment. The strangeness of arriving in a new country was made much easier by the friendly staff, who went out of their way to help us by giving us tips on things to do, place to eat...

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Helpful?
Thank Dave S
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing Crowne Plaza Suzhou and taking time out of your busy schedule to share your review with us. We are glad to read that you and your family enjoyed the 6-week stay with us, and our staff, location, room, restaurants and lounges have helped in making your stay pleasant and memorable. Advantageously...

Shanghai, China
Reviewed 9 January 2014

I stayed at Crowne Plaza Hotel for most of my business trips to Suzhou. Anyone who wants to refresh yourself well during the business trip stay over should try to come as a "cruise passenger" is strongly recommended to stay over here. Not only the location/outlook/internal outside deco is amazingly resembling world-first-class yacht. The service is excellent. I tried room...

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Helpful?
Thank Stella R
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your stay at Crowne Plaza Suzhou and taking time out of your busy schedule to share your comment with us. We are glad to learn that you enjoyed your stay with us and our location, cruise theme and service have made your staying experience refreshing and memorable. Being our valued and loyal...

Shanghai, China
Reviewed 6 January 2014 via mobile

it is always a pleasure to stay in the crowne plaza. they have friendly staff, good food and a great view of the jingji lake! the room facilities are of top quality. the live music makes relaxation in the lounge a bit more at ease whilst drinking cocktails. I ordered room service and their opera cake is to die for....

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1Thank kingmac
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for celebrating your birthday at Crowne Plaza Suzhou and taking time to share your feedback with us. We are delighted to read that you enjoyed the stay with us, which has been highlighted by our staff, food, room, view and Mariana lounge. Located along the picturesque Jinji Lake with superior facilities and attentive...

Shanghai, China
Reviewed 6 January 2014

I would recomment this fantastic hotel to everyone on the basis of location (by a lovely lake); facilites (it has everything - all day dining western style restaurant, Japanese restaurant, Cantonese restaurant, cafe, bar area, night club, spa, gym, outdoor AND indoor pools, grand ballroom with majestic staircase, rail pick up service, a service phone number for immediate assistance, executive...

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Thank OzAussie2014
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for spending your weekend with us and taking time to leave us such a valuable review. It is so encouraging that you take all the time and trouble to mention so many details of your staying experience with us, from location, facilities, service to ambience. We are greatly honored that you enjoyed one...

Hong Kong, China
Reviewed 31 December 2013

My first time here for a stay and very good. Boat shape building which is very nice. Staffing quiet good, check in efficient. Food outlets not really sure about ??? They also have a Cigar smoke area, watch out it is terrible and near the lifts area. Everyone suffers.

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Thank Dkkeeling
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out to share your valuable review with us. We are glad to learn that you have been impressed by our cruise theme, staff and check-in experience, which will constantly motivate us to improve our quality even further as we hope to exceed...

Suzhou, China
Reviewed 30 December 2013

I stayed at crowne plaza for two weeks because the there were problems with my apartment. The staff are very kind and helpful from the day you arrive. The check in was very fast and the check out even faster. The rooms are great especially the lakeview rooms on a clear day. The hotel facilities are luxury and the breakfast...

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Thank sugimot144
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for choosing to stay at Crowne Plaza Suzhou for two weeks and taking time to leave us such a valuable review. We are delighted to read that our staff, facilities, room and breakfast have helped make your stay pleasant and memorable. Advantageously located along the picturesque Jinji Lake with a unique cruise theme,...

Suzhou, China
Reviewed 28 December 2013

I stayed there last month and the whole stay was perfect. Is a very nice hotel which has a theme - Cruise Ship, the location is very convenient, next to the metro station and many different restaurants. The service was great, polite, professional and efficient staff. They have very nice facilities. If you go to Suzhou you must stay at...

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Helpful?
Thank Luci Z
Leah L, Public Relations Manager at Crowne Plaza Hotel Suzhou, responded to this review

Dear distinguished guest, Thank you very much for your recent stay at Crowne Plaza Suzhou and taking time out to leave us such a valuable review. We are delighted to read that our location, facilities, environment as well as our quality service have helped make your stay pleasant and memorable. Advantageously located along the picturesque Jinji Lake with a unique...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Less than 25 minutes by Shanghai-Nanjing Intercity Railway from bustling Shanghai, Crowne Plaza Suzhou ideally located in the Suzhou Industrial Park and set against the scenic backdrop of beautiful Jinji Lake. 10 minutes away from city center and minutes away from the Expo center, Suzhou Science and Arts Center and walking distance from Li Gongdi, Rainbow Walker, Times Square entertainment and shopping areas. Crowne Plaza Suzhou has a choice of 344 spacious and tastefully furnished guest rooms and each room overlook both the lake and gardens. For a diverse and dramatic world of dining experience and take a culinary adventure to from 6 stylish restaurants, bars and lounges with hotel s acclaimed cuisines and personalized service. 12 multi-function meeting rooms and a 1066 SQM pillar-less Crowne Ballroom with 800 SQM pre-function area are designed to seat from as few as 10 to as many as 1,000 guest in a variety of Configurations. We ve put together a comprehensive range of products and services called Meeting Success. Hotel offers an arrange of recreation, from the state-of-the-art fitness center, indoor and outdoor swimming pool, Tea Tree Spa and marina, guaranteed to leave you relaxed and recharged for your next working day. You'll agree that in the storied city of Suzhou, The Place To Meet is Crowne Plaza Suzhou. ... more   less 

Additional Information about Crowne Plaza Hotel Suzhou

Address: No.168 Xinggang Street, Suzhou 215021, China (Formerly New Suzhou International Hotel)
Region: China > Jiangsu > Suzhou
Price Range: $212 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Suzhou 5*
Number of rooms: 344
Reservation Options:
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Also Known As:
Crowne Plaza Suzhou
Hotel Style:
#1 Business Hotel in Suzhou
#2 Romantic Hotel in Suzhou
#2 Spa Hotel in Suzhou
#3 Luxury Hotel in Suzhou
#3 Family Hotel in Suzhou
#34 Best Value Hotel in Suzhou
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High foor rooms with a lake view or city center view”
 of 5 bubbles Marko2164, 18 Jan 2017 | Read review
“Lake view rooms also have lovely lights at night.”
 of 5 bubbles uncle_albert5, 28 Dec 2016 | Read review
“Best view is the lake view”
 of 5 bubbles evonyan, 25 Nov 2016 | Read review
“best views”
 of 5 bubbles christine_8798, 13 Nov 2016 | Read review
“grab a room with the lake view”
 of 5 bubbles calsan8, 2 Nov 2016 | Read review
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