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Renaissance Suzhou Hotel

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#1 of 1,405 Hotels in Suzhou
Certificate of Excellence
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Renaissance Suzhou Hotel
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653 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Ithaca, New York
Reviewed 1 week ago

I have been traveling a lot with Marriott as Platinum member. This one really stands out amazing! The front desk manager Niko Shi is very patient and attentive to guest's request. He is absolutely amazing! The lead of concierge Jace helps us a lot of every question! Great staff! I would highly recommend choosing this hotel if you are ever...

Thank Alex Y
RenaissanceSuzhou, Director of Operations at Renaissance Suzhou Hotel, responded to this review

Dear Alex Y, I would like to send my sincerest appreciation for your kind sharing to highlight the appreciation of the services received whilst staying at Renaissance Suzhou hotel. I have already shared your Thank You with our team and particularly Niko and Jace, and we will keep up the efforts to ensure that all our guests can similar great...

Konstanz, Germany
Reviewed 1 week ago via mobile

I stood in the Hotel several times meanwhile a can recommend it for business travels without any doubt. To me it is a typical Renaissance Hotel which is not 5+ star but very reasonable for its price category. Service and rooms are very good. Breakfast room is not mine since it is quiet loud compared to other Hotels of this...

Thank Matt O
RenaissanceSuzhou, Director of Operations at Renaissance Suzhou Hotel, responded to this review

Dear Matt O, Thank you for sharing your comments with us. I am sorry to find that the breakfast experience did not meet your expectation. Our mission is make every guest has a satisfied stay with us. We look forward to seeing you on your next stay. Best Regards, Jonathan Geng | Director of Operations

Aachen, Germany
Reviewed 4 weeks ago via mobile

I always stay in the Renaissance Hotel while being in Suzhou SIP. Amenities are well maintained and the staff is very courteous. Breakfast buffet is huge. Lounge is a nice place to relax after a day of hard work where you have a beautiful view over Suzhou.

Thank MarPointOnscrit
Detroit, Michigan
Reviewed 4 weeks ago

I have stayed at Renaissance Suzhou several times in the past years and the service is always great. The hotel staff is very friendly and the rooms make me feel at home. The club lounge is well worth visiting to unwind after a long day. The lobby lounge and lobby restaurant are very nice, as well. Many shopping areas within...

Thank Marko2164
Hangzhou, China
Reviewed 9 January 2017

Hotel was good, facilities are Okay. Swimming pool was a little old and small for my opinion. Upgraded with an additional 400RMB per night 2(person), was worth it. Breakfast was for free and a large selection of drinks and food was available. Hotel does great in keeping some taxi's back up waiting for you outside, which allows you to travel...

Thank rutgerwildenborg6
Bjerringbro, Denmark
Reviewed 23 December 2016

Offered a room at Club Level (Top floors) with free access to Club lounge 24/7. Maybe because I've stayed there before. Staff is excellent, kind, well English speaking, and one have a feeling they're just there to serve

Thank cbl8850
Reviewed 2 December 2016 via mobile

I rarely give full rating on my hotel stays but I'm not hestitant to give one for my stay at Renaissance Suzhou. This is a 5 star hotel and high service level is a norm but special mention has to go to all the staff at the club lounge, especially Judy. Despite being a trainee waitress, I felt being at...

1Thank Foodie K
Pune, India
Reviewed 26 November 2016

I visited Suzhou for business trip and stayed at Renaissance Suzhou Hotel. The stay at hotel was really amazing. The hotel has exceptional staff. Staff members are more than willing to provide prompt and friendly service. I would like to make special mention of staff members at the restaurant for taking care of food requirements perfectly. Hotel rooms are big...

Thank PVK2016
Penang Island, Malaysia
Reviewed 25 November 2016

Excellent service provided by the hotel for several stays I traveled to Suzhou for business trips. The staff are very nice, professional & friendly They have made the hotel guests feel like staying at home. The hotel location is also very convenient for business travelers. Guests can easily get the food and buy stuff as there is a convenient store...

1Thank evonyan
You Tianjin, China
Reviewed 20 November 2016

This was my 10th stay here. As a Platinum Elite Member of the Marriott system, I always use the facilities offered to me in the Club Lounges. It is with great disappointment that I learned that one of the trainee waitresses named Lynne has almost completed her time and will leave soon. She will be sadly missed. In the past,...

Thank 450damian

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Airport Transportation
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
An ancient city on the Yangtze River known for its gardens, stunning architecture and 2500 years of culture, Suzhou is a business or leisure traveler's dream. Renaissance Suzhou Hotel offers first-class service and incomparable facilities. Located in the business district, our hotel in Suzhou CBD offers easy access to transportation, attractions, shopping, Suzhou International Expo & China-Singapore Suzhou Industrial Park. Our spacious guest rooms and suites feature a large work desk, in-room safe, high-speed Internet and marble bath with separate shower. Overlooking beautifully lush Central Park, our luxury Suzhou hotel with stylish, contemporary design makes dining enjoyable with a restaurant serving a variety of international and Asian cuisine. Unwind or refresh after a busy day by visiting our lobby lounge or 24-hour fitness centre. Whether planning a cocktail reception, conference or wedding, you will find the perfect match with our culinary and event management team. ... more   less 

Additional Information about Renaissance Suzhou Hotel

Address: No.229 Suzhou Avenue West, Suzhou Industrial Park, Suzhou 215021, China
Region: China > Jiangsu > Suzhou
Price Range: $165 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Suzhou Hotel 4.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Renaissance Suzhou
Suzhou Renaissance
Hotel Style:
#1 Luxury Hotel in Suzhou
#2 Business Hotel in Suzhou
#23 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Suzhou Hotel staff and other travellers.
2 questions
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Questions? Get answers from Renaissance Suzhou Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor with clock tower view”
 of 5 bubbles Marko2164, 18 Jan 2017 | Read review
“Upgrade to Executive room for only 400rmb!”
 of 5 bubbles rutgerwildenborg6, 8 Jan 2017 | Read review
“Get as high as possible”
 of 5 bubbles cbl8850, 22 Dec 2016 | Read review
“Best view is the garden view”
 of 5 bubbles evonyan, 25 Nov 2016 | Read review
“I get preferential treatment as Marriott Platinum Elite member anyway”
 of 5 bubbles 450damian, 19 Nov 2016 | Read review
5 of 5