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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    011 86 512 6510 3388
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    1 room, 2 adults, 0 children
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    USD 95*USD 148*
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    Traveller (621)
    Room & Suite (109)
    Dining (36)
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    Overview
    • Excellent47%
    • Very good41%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (16 reviews)
    “hotel guests” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
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    Snowy Sea Hotel
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    #453 of 1,467 hotels in Suzhou
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    #230 of 1,467 hotels in Suzhou
     
    Lejia Yangguang Holiday Hotel
    3 reviews
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    Li Jin Hotel
    1 review
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,034)
    There are newer reviews for Pan Pacific Suzhou
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    11 - 15 of 347 reviews

    Reviewed 25 August 2017 via mobile

    Checked into Pan Pacific Suzhou and was amazed by the hotel's beautiful architect. Have never seen hotels with such classical designs with the exceptions of Chateaus in European countries. The Main Lobby is on the third level. The car ramp that leads up to it...More

    Thank Grace C
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 26 August 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 23 August 2017

    Stayed for 5 nights for almost a week long business trip, selected this hotel as it showed great reviews in general. I would agree that this hotel would be more of a choice if you're on family vacation, as they have amazing outdoor pool (not...More

    Thank jslax
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 26 August 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 19 August 2017 via mobile

    Visiting Suzhou for a couple of days and looking at TripAdvisor decided to stay here. Zero English spoken here. The hotel has two wings, the general wing which caters to Chinese tourist groups,and the Pacific Wing which is substantially better. You can tell the minute...More

    1  Thank Nigel G
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 26 August 2017

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We have noted your comments regarding the service and signage. We sincerely apologize for any of the inconveniences caused....More

    Reviewed 13 August 2017

    Good location close to city centre, pool surrounded by nice garden inside hotel area service average, poor english speaking and understanding staff rooms in new ("Club")- area comfortable but need renovation service dropped over past years...but in recent past improved a lot frequent stayers (GHA...More

    Thank andreaslX281CW
    Response from Pan_Pacific_Suhzou, Guest Relations Manager at Pan Pacific SuzhouResponded 15 August 2017

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We have noted your comments. We sincerely apologize for any of the inconveniences caused. We would like to assure...More

    Reviewed 12 August 2017

    Alas we only got to stay 1 night as part of the Nexus "Best of China + Yangtze River Cruise" tour... The gardens here are simply beautiful to walk through. The room though not large, provided for all our needs, the beds were comfortable, the...More

    Thank Liz G
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 15 August 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Snowy Sea Hotel
    41 reviews
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    22 reviews
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    Lejia Yangguang Holiday Hotel
    3 reviews
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    Li Jin Hotel
    1 review
    #648 of 1,467 hotels in Suzhou
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 99 - USD 176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #10 Luxury Hotel in Suzhou
    • #17 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Expedia, Agoda, Ctrip TA, Travelocity, Hotels.com, TripOnline SA, Cancelon, Orbitz, Hotwire and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
    Add Photo Photos
    Traveller (621)
    Room & Suite (109)
    Dining (36)
    Pool & Beach (18)
    Hotel & Grounds (438)
    Bathroom (34)
    Business Centre & Event Rooms (1)
    Nearby
    Snowy Sea Hotel
    41 reviews
    .86 km away
     
    Lejia Yangguang Holiday Hotel
    3 reviews
    .77 km away
     
    Scholars Hotel Suzhou Pan Men
    22 reviews
    .11 km away
     
    Li Jin Hotel
    1 review
    .76 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "Ask for modern renovated room and garden view or pool view at check in. Be prepared to pay extra for this..."
    Read review
    "Pool view rooms are the best"
    Read review
    "Take a suite in Club room area, its affordable and really nice including a "Mini Garden""
    Read review
    "Listen intently on where and how to get to your room"
    Read review
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