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29/10/2017 30/10/2017
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    Pan Pacific Suzhou

    No. 259 Xinshi Road, Gusu District, Suzhou 215007, China
    011 86 512 6510 3388
    Hotel website
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     4 people are viewing this hotel
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    USD 117*
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    Traveller (621)
    Room & Suite (109)
    Dining (36)
    Overview
    • Excellent47%
    • Very good41%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “free access” (16 reviews)
    “hotel guests” (17 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Babysitting
    4.5 Star Hotel
    All hotel details
    Offers from Pan Pacific Suzhou
    Offers & Announcements: Free Room Upgrade
    Hotel deals
    Deals
    29 Oct.30 Oct.
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    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 117
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    • Check booking site for details
      USD 118
      View Deal
    • Check booking site for details
      USD 117
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    View all 57 deals
    Write a Review
    Reviews (1,034)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 347 reviews

    Reviewed 1 week ago

    We enjoyed our night at this lovely hotel. The room was clean, spacious and well-appointed. The buffet breakfast was very good and had a wide selection of food from which to choose. The hotel also had a beautiful outdoor space with gardens and a pool.More

    Thank OttawaBen
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 week ago

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Hotel's Favourite
    Reviewed 2 May 2017

    I recommend this hotel due to the following reasons: 1) High level of professional service: All staff that I met are well trained, courteous and professional. This is consistent from front desk, conceirge to room service. 2) Beautiful Panmen garden attached to the hotel and...More

    3  Thank CHIONG
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 May 2017

    Dear Valued Guest, Thank you very much for staying with us and for taking the time to write down your valued comment. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable...More

    Reviewed 2 weeks ago

    This hotel occupies a series of connected buildings with the traditional swept eaves on a slight hill. The lobby and gardens are beautiful, as is the buffet restaurant downstairs. Unfortunately the room I was in had a brown stain in the carpet outside the bathroom...More

    Thank Lisa G
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 1 week ago

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We sincerely apologize for any of the inconveniences caused. We would like to assure you that I have discussed...More

    Reviewed 2 weeks ago

    This hotel is poorly designed being rather spread out across different buildings requiring walking between lifts to reach different locations. Reception is on the third floor. The hotel is a good quality build but lacks atmosphere and there is very little to explore nearby, Service...More

    Thank Robert B
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We sincerely apologize for any of the inconveniences caused. We would like to assure you that I have discussed...More

    Reviewed 3 weeks ago

    We enjoyed the beautiful ancient Suzhou architecture the Hotel is constructed by. Enjoy a quiet & serene walk at the Panmen Garden next door. I would bring a drink & a book to relax by one of the Pavillons overlooking the Lakeif I had more...More

    Review collected in partnership with Pan Pacific Hotels Group
    Thank PixLim
    Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 3 weeks ago

    Warm greetings from Pan Pacific Suzhou. First and foremost, thank you for staying at Pan Pacific Suzhou and for taking the time to writer the review. We have noted your comments regarding the Club Lounge. We sincerely apologize for any of the inconveniences caused. We...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • USD 100 - USD 173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Suzhou
    • #6 Romantic Hotel in Suzhou
    • #8 Business Hotel in Suzhou
    • #10 Luxury Hotel in Suzhou
    • #16 Best Value Hotel in Suzhou
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 480
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Pan Pacific Hotels Group, Agoda, Expedia, Ctrip TA, Hotels.com, Travelocity, Cancelon, Orbitz, TripOnline SA, Hotwire and HotelQuickly so you can book your Pan Pacific Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Jiangsu >
    • Suzhou
    • Also Known As
    • Pan Pacific Suzhou Hotel Suzhou ,
    • Sheraton Suzhou Hotel
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    Traveller (621)
    Room & Suite (109)
    Dining (36)
    Pool & Beach (18)
    Hotel & Grounds (438)
    Bathroom (34)
    Business Centre & Event Rooms (1)
    Nearby
    Snowy Sea Hotel
    41 reviews
    .86 km away
     
    Lejia Yangguang Holiday Hotel
    3 reviews
    .77 km away
     
    Jingang Hotel
    1 review
    .81 km away
     
    Li Jin Hotel
    1 review
    .76 km away
     
    Nearby Restaurants
    Paradox French Restaurant and Wine Bar
    90 reviews
    1.49 km away
    Jane's Pub Bar
    24 reviews
    1.40 km away
    The Bookworm
    68 reviews
    1.41 km away
    QingHua Restaurant
    8 reviews
    .23 km away
    Nearby Attractions
    Suzhou Ancient Grand Canal
    365 reviews
    .52 km away
    Panmen Gate
    155 reviews
    .17 km away
    Cloud Rock Leaning Pagoda (Yunyan Ta)
    162 reviews
    .23 km away
    Canglang Pavilion (Blue Wave Pavilion)
    82 reviews
    .93 km away
    Ask a question
    Questions & Answers
    priscilla878
    2 September 2016|
    AnswerShow all 6 answers
    Response from PanPacificSZV | Property representative |
    The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
    1
    Vote
    Jim H
    5 May 2016|
    AnswerShow all 4 answers
    Response from Harry P | Reviewed this property |
    I don't know. I don't use it. I leave all that behind when I'm travelling. I travel to enjoy that experience.
    0
    Votes
    RoninThailand
    26 October 2015|
    AnswerShow all 5 answers
    Response from PanPacificSZV | Property representative |
    Sorry for the delayed response. This for the benefit of all others who enjoy a session in the steam room after my work out - both the men's and ladies' changing rooms have their own sauna and steam rooms. Enjoy!
    0
    Votes
    Room Tips
    "Ask for modern renovated room and garden view or pool view at check in. Be prepared to pay extra for this..."
    Read review
    "Pool view rooms are the best"
    Read review
    "Take a suite in Club room area, its affordable and really nice including a "Mini Garden""
    Read review
    "Listen intently on where and how to get to your room"
    Read review
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