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InterContinental Suzhou

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#3 of 1,374 Hotels in Suzhou
Certificate of Excellence
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InterContinental Suzhou
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465 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Lake Geneva, Wisconsin
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2013

I liked the hotel. Very comfortable and good service. I thought I got a good rate. 1100 RMB plus service charge which I do not understand but breakfast and Internet included. I had a great stay, very convenient to my friends house and the lake, great restaurants and bars in the area. I don't eat breakfast but since it was... More 

Helpful?
Thank LGBobO
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your comments on Tripadvisor. We arevery sorry to know that our service did not meet your expectation. Feedback as yours is very valuable to us, which helps us to improve our service standard. Our management team would like to respond to you personally regarding the matter that you have... More 

McHenry, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2013

I stayed at the Intercontinental Suzhou in May. The hotel accommodations were very nice. I had a room with a view of Lake JinJi. The pool was outstanding. The work-out facility was excellent. The food was very good. I enjoyed eating the Chinese cuisine, but it was also great to have some "American" options. The concierge was very helpful with... More 

Helpful?
Thank InternationalTom
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff,service and facilities helped make your visit enjoyable. InterContinental Suzhou is a new architectural landmark on the landscaped waterfront promenade of Jinji Lake. Thank you again for your support and we look... More 

Linz, Austria
Level Contributor
42 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 28 June 2013

- this is a very, very average business hotel, and by far the weakest Intercontinental property i have stayed so far - In truth its rather a (average at best) "Holiday Inn"-category property that got branded up to an IC so they could charge you a higher rate. That this property is rated as one of the better hotels in... More 

Helpful?
2 Thank Christian O
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your comments on Tripadvisor. We feel very sorry to know that we did not meet your satisfaction. Feedback as yours is very valuable to us, which helps us to improve our service standard. Our management team would like to respond to you personally regarding the matter of air conditioner.... More 

Columbus, Ohio
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 June 2013

The rooms are clean and spacious. There is a nice walk in the back of the hotel with restaurants around the lake.The night life in Sujhou is very intersting with discos full of life. I enjoyed a lot the food in the hotel with fine dining on the first floor and buffet dinner on the ground floor. Sujhou is a... More 

Helpful?
Thank jack k
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff,service and facilities helped make your visit enjoyable. InterContinental Suzhou is a new architectural landmark on the landscaped waterfront promenade of Jinji Lake in SIP(Singapore Industrial Park). If you would like to... More 

San Francisco, California
Level Contributor
394 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 7 June 2013 via mobile

Great service, perfect lake view location, spacious rooms, and a great club lounge to relax in. This is a nice relief after a full day at work in the local industrial park, with plenty of restaurants, shopping and entertainment right in the immediate vicinity. A hot tub for two in the middle of the room facing the lake is a... More 

Helpful?
Thank hi_stick
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff,service and facilities helped make your visit enjoyable. InterContinental Suzhou is a new architectural landmark on the landscaped waterfront promenade of Jinji Lake. Thank you again for your support and we look... More 

Nottingham, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2013

I stayed in the hotel for 3 nights and the hotel was booked by my company for my business travel at Suzhou. I've received a free upgrade to a suite which was really spacious with a living room, double bed and huge bathroom as well as a room for storing luggage. It was perfect after a long day at work.... More 

Helpful?
Thank BanananaPancakes
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. InterContinental Suzhou is a new architectural landmark on the landscaped waterfront promenade of Jinji Lake. It is also just few steps away from Szhou's... More 

Markina City
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2013

It was my first time to be in Suzhou for a business trip and this hotel made my stay really enjoyable despite my very hectic schedule. I just love the layout of the room. Very spacious. Bed is comfy. The toiletries are great! Most of what you need are already there and you do not have to ask for it.... More 

Helpful?
Thank Ryan G
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. The stylish of contemporary rooms feature bamboo screens,birdcage lanterns,ceramic art installations and other traditional Suzhou inspired design details and with spectacular views of Jinji... More 

Shanghai, China
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2013

Just completed my 5th stay at suzhou continental, the stunning view of Jin Ji Lake still takes my breath away at night. Staffs, especially Mesa in the lounge and Annie at the front desk, are very helpful and sweet. Air conditioning works slowly sometimes, but the noise is slight and unnoticeable.

Helpful?
Thank Matt_Ma_YF
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We will shared your comments with Annie,Mesa and the team in our Front desk. They are deeply appreciative of your recognition. Thank you again... More 

JB
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 May 2013

This is my 2nd stay in intercontinental for business trip. The service never disappointed me. I like the layout of the guestroom with cosy bed & sofa. The bath in the bath tub allows me to have a relaxed time after the long day. There are many great shops & restaursnts adjacent to the hotels which are in walking distance.... More 

Helpful?
Thank ccpling
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our hotel facilities helped make your feel enjoyable. Thank you again for your recommendation and support and we look forward to pleasure of welcoming you back to the InterContinental Suzhou in the near... More 

Denver, Colorado
1 review
Reviewed 19 May 2013

This was my first trip to China and I found the hotel to be very comfortable. I was here for a long time on business but it went quickly because the staff was so welcoming. Some took the time to establish a personal relationship. The Kathryn, Javier, Annie and Jason were helpful and added a personal touch. The location near... More 

Helpful?
Thank Yash F
icsuzhou, Public Relations Manager at InterContinental Suzhou, responded to this review

Dear InterContinental Guest, Thank you for taking the time to post your feedback regarding your recent stay at InterContinental Suzhou. We are very glad to know that our staff and service helped make your visit enjoyable. We strive to achieve excellence at every level and to learn that our professionalism and attention to detail did not go unnoticed, is the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
InterContinental Suzhou is the most prestigious luxury hotel in the historic garden city of Suzhou. This stunning new property occupies a coveted location on the shores of Jinji Lake, a showpiece destination in one of China’s most cherished tourism cities. ... more   less 

Additional Information about InterContinental Suzhou

Address: No.288 Wangdun Road, Suzhou 215028, China
Region: China > Jiangsu > Suzhou
Price Range: $231 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Suzhou 5*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, HotelTravel.com, Ctrip TA, Travelocity, Agoda, Priceline and Odigeo so you can book your InterContinental Suzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Suzhou Hotel Suzhou
Hotel Style:
#3 Luxury Hotel in Suzhou
#5 Business Hotel in Suzhou
#5 Romantic Hotel in Suzhou
#35 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suzhou staff and other travellers.
3 questions
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Questions? Get answers from InterContinental Suzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 702 has an awesome view of Times Square”
 of 5 bubbles 196rudyh, 20 Oct 2016 | Read review
“Best location and service.”
 of 5 bubbles Godlover, 11 Oct 2016 | Read review
“Take a room on the front of the hotel on a high floor to get a view of the lake”
 of 5 bubbles 198KevinL, 5 Oct 2016 | Read review
“Ask for Lake view and a high floor. All rooms seem good though.”
 of 5 bubbles NessyClare, 27 Sep 2016 | Read review
“The views of Jinji Lake are outstanding. Can't miss!”
 of 5 bubbles 156lauraa, 19 Sep 2016 | Read review
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