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Hotel Soul Suzhou

454 reviews
#13 of 1,495 Hotels in Suzhou
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Traveller (268)
Room & Suite (84)
Dining (20)
Overview
  • Excellent50%
  • Very good38%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(13 reviews)
“train station”(30 reviews)
“different theme”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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All reviewsfree shuttletrain stationdifferent themethe humble administrator's gardenpedestrian streethotel is locatedhotel cardchinese optionsroom ratemajor attractionsthe location is perfectunique hotelbreakfast buffettourist spotsspeak englishnon smoking floortaxi driver
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71 - 75 of 250 reviews
Reviewed 26 July 2016

Stayed here for 4 days for a little midweek away. The location is absolutely perfect, just one street away from (what looked like) a main shopping street. It was easy to find taxi's (called by the staff) and busses (a bit further walking) to go...More

Thank Funnyface007
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 29 July 2016

Dear Funnyface007, Thank you for sharing your pleasant experience with us. We are glad that you had an enjoyable stay and had the time to explore around Suzhou. Your compliments on our location and overall service level are appreciated. Especially we are happy to know...More

Reviewed 23 July 2016

I stayed here for three nights and I was very satisfied. I chose the hotel because of the design and the location and I wasn't disappointed. The hotel is just a few meters away from Suzhou's main shopping street and all sights can be reached...More

1  Thank Australienkenner
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 26 July 2016

Dear Australienkenner, Thank you very much for sharing your wonderful experience with us. Your compliments on the convenient location and service level are much appreciated. As a frequent traveler yourself, we are thrilled that you are impressed to stay with us. Your kind words about...More

Reviewed 18 July 2016

The rooms here were really nice! Bathrooms were beautiful, beds were comfortable. It was hot outside, and water was offered on the first floor. The staff was really nice and helpful, too! They all spoke at least a bit of English, and a few spoke...More

1  Thank RfromCA
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 20 July 2016

Dear Raphael I, Thank you very much for sharing your pleasant experience with us. We are all very happy to know that you have a wonderful stay and our team is nice and helpful. We strive to provide service and products to meet the needs...More

Reviewed 22 June 2016

Only stayed here for one night and I wish I could've stayed longer. The room I had was a corner room and it was bigger than three regular hotel rooms combined. Had the rest of my family over for a movie night and takeaway! Hotel...More

1  Thank Uiscebawn
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 1 July 2016

Dear Uiscebawn, Thank you very much for sharing your pleasant experience with us. Your compliments on the convenient location and thematic décor are much appreciated. The elements of both modern and ancient China are specially designed for guests to appreciate while experiencing the hotel. We...More

Reviewed 4 June 2016

The Hotel Soul exceeded my expectations in many ways. Do not be put off by the the street address being an "Alley", it is on a regular street. The street is quiet as the hotel is located on the edge of a large 6 block...More

Thank John D
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 20 June 2016

Dear John D, Thank you very much for sharing your pleasant experience with us. We are all very happy to know that you had a wonderful stay here and our team is excellent. Especially we are appreciated your compliments on our convenient location and breakfast...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 54 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#13 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 54 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#13 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (268)
Room & Suite (84)
Dining (20)
Pool & Beach (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
zoeyi
8 February 2018|
Answer
Response from O4686PXmonicad | Property representative |
Dear Ms. Zoeyi, Warmly greetings from Hotel Soul Suzhou, The family room is with one double bed(2m*2m) and one single bed(1.1m*2m), If you have any questions, please be free to contact with us, Thanks Best... More
1
Vote
mkrgarden
8 September 2017|
AnswerShow all 9 answers
Response from O4686PXmonicad | Property representative |
Dear Margaret, Warmly greetings from Hotel Soul Suzhou, thank you for choosing our hotel for your coming visit to Suzhou, Please don't worry, we can offer fluent English service, and also have free shuttle bus service from... More
0
Votes
Pingping H
18 May 2017|
AnswerShow all 2 answers
Response from O4686PXmonicad | Property representative |
Dear Guest, We can arrange for 24 hours pick up service (please inform us in advance about the information) about the morning in advance if the conditions agreed, we can arrange for you. Thank you for your attention, if you... More
0
Votes
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Room Tips
"Ask for a room on one of the Non-Smoking floors"
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"The rooms facing the inner courtyard would be very quiet"
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"High floors and corner rooms"
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"I liked to fact that we had window on the outside so it might be an idea to ask for that."
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