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Hotel Soul Suzhou

454 reviews
#13 of 1,495 Hotels in Suzhou
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Traveller (268)
Room & Suite (84)
Dining (20)
Overview
  • Excellent50%
  • Very good38%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“free shuttle”(13 reviews)
“train station”(30 reviews)
“different theme”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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Traveller rating
109
105
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LanguageEnglish
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105
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4
Show reviews that mention
All reviewsfree shuttletrain stationdifferent themethe humble administrator's gardenpedestrian streethotel is locatedhotel cardchinese optionsroom ratemajor attractionsthe location is perfectunique hotelbreakfast buffettourist spotsspeak englishnon smoking floortaxi driver
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1 - 5 of 250 reviews
Reviewed 3 days ago

1.Location: most tourist attractions of Suzhou are in walking distance from the hotel! 2.Our room on non-smoking floor was spacious and clean, so was the bathroom. 3. Breakfast buffet has a wide selection of dishes for any tastes (western and local), the food was delicious....More

Thank GalaCycle
Reviewed 4 weeks ago

The location is great, just a few minutes walk from the metro station. It is sited very close to a busy shopping street with many restaurants. The room was just great. Its spacious and clean. Room temperature can be further adjusted by opening the window....More

Thank charlieYo
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 2 weeks ago

Dear charlieYo, Thank you very much for taking the time to share your great experience at Hotel Soul Suzhou. We are very glad to know that you had an overall pleasant stay and our central location had offered you the convenience to explore the best...More

Reviewed 4 weeks ago

I wanted a convenient and affordable base within walking distance of the main sights (gardens, museums, shops) in Suzhou. This place exceeded my expectations. The staff were amazingly friendly - they really seemed to care whether my stay was enjoyable.More

Thank PequotLady
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 4 weeks ago

Dear PequotLady, Thank you for taking your valuable time to share your great experience with us. We are delighted to hear that you had an overall perfect stay and we have met all of your expectations. Your compliments will certainly be shared with our team...More

Reviewed 1 January 2018

The hotel provides free shuttle to the train station & the Humble Administrator Garden and it is a plus. The garden is about 15-20 mins walk from the hotel so we can take the shuttle to the garden & then walk back to the hotel...More

Thank D_and_G_2008
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 4 weeks ago

Dear D_and_G_2008, Thank you very much for sharing your good experience with us. We are most delighted to read your review full of great compliments on our location, breakfast buffet selection and room facilities. It is also much appreciated to read that you loved the...More

Reviewed 31 December 2017 via mobile

Howie is an excellent young man. He is very attentive and helpful. The room is so magnificent, big and clean bathroom. The balcony doesnt have a good view but i like the comfort and the carpet inside. The furniture is brilliant not to mention the...More

Review collected in partnership with 2017 COE
Thank 859,656,236
Response from Angel C, General Manager at Hotel Soul SuzhouResponded 4 weeks ago

Dear 859656236, Thank you for your precious time to share your pleasant experience at Hotel Soul Suzhou. We are most delighted to learn that our team’s attentive care has impressed your heart. Your compliments on our efforts will certainly be shared with Howie, Front Office....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 55 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#13 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 55 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Suzhou
#4 Romantic Hotel in Suzhou
#13 Luxury Hotel in Suzhou
#20 Business Hotel in Suzhou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (268)
Room & Suite (84)
Dining (20)
Pool & Beach (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
zoeyi
8 February 2018|
Answer
Response from O4686PXmonicad | Property representative |
Dear Ms. Zoeyi, Warmly greetings from Hotel Soul Suzhou, The family room is with one double bed(2m*2m) and one single bed(1.1m*2m), If you have any questions, please be free to contact with us, Thanks Best... More
1
Vote
mkrgarden
8 September 2017|
AnswerShow all 9 answers
Response from O4686PXmonicad | Property representative |
Dear Margaret, Warmly greetings from Hotel Soul Suzhou, thank you for choosing our hotel for your coming visit to Suzhou, Please don't worry, we can offer fluent English service, and also have free shuttle bus service from... More
0
Votes
Pingping H
18 May 2017|
AnswerShow all 2 answers
Response from O4686PXmonicad | Property representative |
Dear Guest, We can arrange for 24 hours pick up service (please inform us in advance about the information) about the morning in advance if the conditions agreed, we can arrange for you. Thank you for your attention, if you... More
0
Votes
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1234
Room Tips
"Ask for a room on one of the Non-Smoking floors"
Read review
"The rooms facing the inner courtyard would be very quiet"
Read review
"High floors and corner rooms"
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"I liked to fact that we had window on the outside so it might be an idea to ask for that."
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