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Suzhou Marriott Hotel

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#2 of 1,418 Hotels in Suzhou
Certificate of Excellence
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Suzhou Marriott Hotel
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426 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Reviewed yesterday NEW

I have been here only for one night with my family and got two rooms. they gave us free upgrade with stunning views of this beautiful water city. The executive lounge is a great perk which we also got on discount and enjoyed with lots of free drinks and quality time in evening. subway is very close and surroundings are...

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Helpful?
Thank Waqas S
Reviewed 1 week ago via mobile

The hotel offered the same great service as one would expect from Marriott. The rooms and bathrooms were exceptionally spacious. The hotel is located in the newer part of Suzhou. Taxi rides are required to visit the various tourist attractions; costs range from 15 - 25 Renminbi, depending on destinations.

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Thank Ellieats2
San Francisco, CA
Reviewed 3 weeks ago

Excellent service from booking to check-out and a wonderful room in size/furniture. Other reviewers are right that there is nothing much in the area, but IMHO transportation to tourist and business areas and the train/bus station is relatively easy/quick. Health club/pool are high quality but pool water could be warmer (thermometer said 28 degrees, but this was not the case)....

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1Thank Worlds_of_Wonder
Frisco, Texas
Reviewed 3 weeks ago via mobile

Very large rooms, clean. The staff was very friendly and helpful. Great breakfast with many choices. The hotel has excellent fitness options including a large indoor pool, good for lap swim / practice.

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Thank Yoakum
Singapore, Singapore
Reviewed 3 weeks ago via mobile

The hotel room was nice, spacious and well stocked each day after cleaning. Staff members were friendly. However the desk did not seem to have a charger for me to do my work on laptop. I am not sure if i missed seeing it but i looked high and low, no charging point except next to the beds. If this...

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Helpful?
Thank TrailsOfAnne
Jeffrey L, Director of Rooms at Suzhou Marriott Hotel, responded to this review

Dear TrailsOfAnne, Thank you for choosing Marriott during your recent trip to Suzhou. The whole team were pleased to read your review and learn that you enjoyed every aspect of your stay. it is our goal to provide an all round enjoyable experience to our guests and really get the basics right in service, food and internet. which we achieved....

Valkenswaard, The Netherlands
Reviewed 4 weeks ago

This is a good quality hotel, what you would expect for demanding business travelers. Breakfast buffer is good for western food and better for asian palette. I also once had the dinner buffer, good but not great. The bar has a good selection of drinks. The room is comfy with free bottled water. What is less: spotty WiFi; connections dropped...

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Thank dutch g
Shanghai, China
Reviewed 21 March 2017

Near subway station, Fast Hongkong VPN internet, Delicious Breakfast, Friendly staff, Gym, Pool, Live Music Lounge and comfortable room. Perfect for both business and holiday if you are spending a night or two. Highly recommended.

Review collected in partnership with this hotel
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Thank edcat0
Hong Kong, China
Reviewed 20 March 2017

I have stayed in all the major hotels in Suzhou but for me the Marriott is by far the best! From the warm welcome on arrival to a fast and efficient check out the customer care is excellent making a business trip a lot less stressful. Nothing is to much trouble for the staff especially in the club lounge. Restaruants...

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Thank SteveTHK
shanghai
Reviewed 12 March 2017

酒店位于高新区,酒店的装修保养的不错,早餐不错有苏州的特色面条 豆腐脑等。服务人员非常热情周到,下次去苏州还是会入住的。The hotel is located in the high tech Zone, the hotel's renovation and maintenance of good, good breakfast has the characteristics of Suzhou noodles, tofu, etc.. The service staff is very warm and thoughtful, the next trip to Suzhou or stay.

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Thank sitongec
Montreal, Canada
Reviewed 28 February 2017

This is a 5 star hotel in Suzhou....The property is very very nice....Nice lobby ...with lobby bar....reception and breakfast/coffee shop restaurant all on the same floor.At our arrival there was no doorman but still Check in was quick and efficient...room was excellent....well equipped with very spacious ensuite bathroom with roman bath and a separate large shower with overhead rain forest...

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Helpful?
Thank Domrom

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience beautifully elegant stay at Suzhou Marriott Hotel. Featuring sophisticated guest rooms, unrivaled meeting space, business-friendly amenities and outstanding service, this Suzhou hotel's conveniences offer a perfect escape.Located near the new high-tech development zone, and adjacent to the Suzhou Government and Administrative Service Centre, Suzhou Marriott provides easy access to Suzhou International Expo Center and China-Singapore Suzhou Industrial Park. The most striking hotel Suzhou has to offer, guest rooms feature plush bedding, high-speed Internet and full-size desks with ergonomic chairs. Enjoy Asia Bistro and Alto Vino Italian restaurants, indulge in a glass of wine at Pulp Bar, or experience traditional Cantonese cuisine at Man Ho Chinese Restaurants. You can even keep up your workouts in our fitness center, pool or with our in-room exercise packages. A premier business hotel, Suzhou, China, meetings, conferences and tradeshows benefit from 17,000 square feet of flexible space. ... more   less 

Additional Information about Suzhou Marriott Hotel

Address: No.1296 Ganjiang West Road, Gusu District, Suzhou 215004, China
Region: China > Jiangsu > Suzhou
Price Range: $165 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suzhou Marriott Hotel 5*
Number of rooms: 293
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Suzhou
#2 Luxury Hotel in Suzhou
#5 Family Hotel in Suzhou
#7 Business Hotel in Suzhou
#29 Best Value Hotel in Suzhou
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Questions & Answers

Here's what travellers have asked, with answers from Suzhou Marriott Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views, executive lounge, noise free”
waqass390, 24 Apr 2017 | Read review
“Well furbished”
edcat0, 20 Mar 2017 | Read review
“I had room 3106...which was very very good”
Domrom, 28 Feb 2017 | Read review
“High floor is very quiet, and the location of hotel is very convient”
Iris_YK, 2 Jan 2017 | Read review
“request higher floor if you can.”
3musketeers24, 17 Oct 2016 | Read review
5 of 5