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New World Wuhan Hotel

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#1 of 2,314 Hotels in Wuhan
Certificate of Excellence
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1 room 2 adults 0 children
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New World Wuhan Hotel
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661 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Middlesbrough, United Kingdom
Reviewed 6 days ago NEW

I stayed for 2 nights and they were excellent. High quality staff with some speaking English and others making their best effort to communicate with the customer. Great job from Lynn who managed to have my ginger tea get to me. She was there for us and we felt really great and our every need got cared for. Amazing outside...

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Helpful?
Thank Sabaline
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Davis Rao - General Manager.

HENDERSONVILLE
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

This is a great hotel, not only in Wuhan, but just about anywhere. The staff is very accommodating, friendly, attentive, kind, nice, etc., the hotel is very clean, the rooms are great. I always look forward to my stays at the New World Hotel in Wuhan, and for those who travel a lot, looking forward to another hotel is usually...

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Thank MARK M
About Hotel's Favourite Review
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Jean-Michel Lanusse - General Manager.

Krakow, Poland
Reviewed 1 week ago

Be careful about credit card deposit during check in. They actually charge the credit card. After check out they inform me that all money coming back to my card but still after few days I can not see my money....

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Thank Robert W
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

Dear Guest, Thank you for staying with us at New World Wuhan Hotel! Please accept our sincere apologies for the inconvenience you experienced during your stay and thank you for bringing it to our attention We assure you that we will do all we can to ensure that future guests do not share a similar experience. Your candid feedback concerning...

Bras, France
Reviewed 2 weeks ago

Good team, efficient, Very helpful people . Great rooms. A more important offer in the card menu would be apreciated. Especially in term of pastries, drinks. Late in the night we wait a little bit too long to heard there was not so much choice

Review collected in partnership with this hotel
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Helpful?
Thank ericsourdeau
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We apologize for any inconvenience caused during your stay and will certainly look into the points raised as we continue to improve on our products and services. We sincerely hope to be of service to you again in the future. Davis Rao...

Moscow, Russia
Reviewed 2 weeks ago

Absolutly excellent impression about staying here. High level of service and rooms. Very good view on a city center but windows are a little bit dirty from outside. Sometimes were problems with no-speaking English stuff. But all the way I remained in a good impression.

Review collected in partnership with this hotel
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Thank axdol
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and we look forward to welcoming you back in the very near future. Davis Rao - General Manager.

Shanghai, China
Reviewed 2 weeks ago

The double beds room is clean and the facility is good. The breakfast is delicious although there is not too much different type of food. The only thing should improve is the efficiency for the Chinese restaurant on the 2nd floor. When we have dinner on April 5, 2017, there is no sufficient staffs to handle all the work from...

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Helpful?
Thank ShuhuaGao
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

Dear Guest, Thank you for staying with us at New World Wuhan Hotel! Please accept our sincere apologies for the inconvenience you experienced during your stay and thank you for bringing it to our attention. We assure you that we will do all we can to ensure that future guests do not share a similar experience. Your candid feedback concerning...

上海市
Reviewed 4 weeks ago

It's one of the very few choices in the city. Don't know why thr number od five star hotels are so low compared to other similar cities. What I dislike most is the reception ists who are really really cold. The swimming pool cannot be used obviously in this season. Temperature in the room cannot be adjusted to your need....

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Thank yifengh2016
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We apologize for any inconvenience caused during your stay and will certainly look into the points raised as we continue to improve on our products and services. We sincerely hope to be of service to you again in the future. Jean-Michel Lanusse...

shanghai
Reviewed 4 weeks ago via mobile

The hotel has zero ambience or warmth. That said, for a one night business trip it works. Front desk and concierge are helpful, restaurant understaffed - just feels like the hotel is cutting corners and not investing at all. Rooms are clean and big, beds are comfortable, TV's are poor but the hallways leading to the rooms smell of cigarettes....

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Thank sydney-shang
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

Dear Guest, We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. Kindly remind please remark your Non- smoking floor preference on the reservation for next visit that we could make the arrangement in advance or please contact us to update the preference on your guest profile if you are convenient. Your...

Houston, Texas
Reviewed 13 March 2017

The entire management and assistant management team at New World Wuhan was the best ever. They ran a very well managed hotel staff. The best I have ever seen. I'm very happy this was my hotel choice. The best ever food, restaurant, lounge, concierge service, and room. My room was incredible, the best hotel experience ever.

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Thank MickyJaqRichards
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Jean-Michel Lanusse - General Manager.

Asheville, North Carolina
Reviewed 7 March 2017

Everything about this hotel is great. The rooms are large and comfortable. The staff is very courteous and helpful with any needs I might have. Zhongshan Park is in easy walking distance. Metro and subway stations are also in easy walking distance. I have stayed in this hotel many times and will not stay anywhere else during my trips

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Helpful?
Thank gkj562000
ExecutiveOfficeNWWHN, 总经理 at New World Wuhan Hotel, responded to this review

We appreciate your stay in the New World Wuhan Hotel, and for providing us with your valuable feedback. We were especially pleased to know that you were satisfied with the hotel and our services and look forward to welcoming you back in the very near future. Jean-Michel Lanusse - General Manager.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Criss-crossed with rivers and lakes, Wuhan's charm stems from its proximity to the Three Gorges on the Yangtze River. With its 327 stylishly appointed rooms, New World Wuhan Hotel is the ideal base to start your cultural journey and to attend to business in the Hankou Business District. With versatile function spaces, the latest audio-visual systems and wireless broadband Internet access, New World Wuhan Hotel is an ideal venue for meetings, exhibitions and events. The stylishly decorated guestrooms provide either city or poolside garden views and are equipped with broadband Internet access, TV with satellite channels, minibar, individually controlled air-conditioning, IDD telephone with bilingual voicemail, hairdryer and electronic safe. All suites guestrooms are equipped with a DVD player. The hotel's Residence Club accommodation and facilities, on levels 25 to 27, offer Residence Club benefits and privileges, including late check-out to 4 p.m., complimentary pressing service, daily newspaper and two hours free use of the Residence Club conference room. The 26th floor Residence Club offers a spectacular view of Wuhan and provides complimentary breakfast, evening snacks and cocktails as well as wireless Internet access. New World Wuhan Hotel offers a total of 1, 600 square metres of flexible meeting and event space. Creative possibilities are virtually unlimited with the 600-square-metre Grand Ballroom, 145-square-metre Yangtze Lounge, Conference Centre with six multi-function rooms and the 245-square-metre lush Poolside Garden, complete with fine catering and personalised event services, and advanced conferencing equipment. Two restaurants provide delicious food for guests. The Jia kitchen informal all-day dining amid contemporary decor. You can choose the a la carte menu. For a feast for the eyes, watch our master chefs prepare your meal at live cooking stations. Well-known for its range of Cantonese, Sichuan and Wuhan speciality dishes, the Chinese Restaurant also offers eight priva ... more   less 

Additional Information about New World Wuhan Hotel

Address: No.630 Jiefang Avenue, Hankou District, Wuhan, China
Region: China > Hubei > Wuhan
Price Range: $127 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — New World Wuhan Hotel 4.5*
Number of rooms: 327
Reservation Options:
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Hotel Style:
#1 Business Hotel in Wuhan
#1 Luxury Hotel in Wuhan
#23 Best Value Hotel in Wuhan
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Questions & Answers

Questions? Get answers from New World Wuhan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good concierge service, clean rooms and spacious.”
Sabaline, 18 Apr 2017 | Read review
“Noise has never bothered me in this hotel, but I would guess the higher above the street, the less noise one would hear.”
gkj562000, 7 Mar 2017 | Read review
“I like choose NO.19 room, its very beautiful room,”
1960789066, 14 Nov 2016 | Read review
“Rooms facing garden side are quieter.”
H2Y, 25 Aug 2016 | Read review
“Avoid Residence Club because of poor hot food choices. Rooms facing the city are better than facing the pool.”
Highway7, 29 Dec 2014 | Read review
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