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Citadines Zhuankou Wuhan

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Citadines Zhuankou Wuhan
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62 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Shanghai, China
Level Contributor
263 reviews
226 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
Reviewed 6 days ago NEW

This hotel is shabby old smelly and filthy, the rooms are big but the beds very hard the equiptment are in bad shape the roomsa are not clean service is bad and its very dificult to get a taxi in the morning, the shower was ok, was very dissapointed of this hotel

Helpful?
Thank Mashgiach
Texas
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 July 2016

My family of 4 spent about a week at the Citadines in June. We were very pleased with the Accomodations and price. For around $100 US per night we had a two bedroom/two bath suite with full kitchen. The Accomodations were quite comfortable and practical. After traveling for a week in China prior to that the washer/dryer that was in... More 

Helpful?
Thank B C
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Valued Guest, Many thanks for your support to Citadines Zhuankou Wuhan, your valued feedback and suggestions are very useful for us, we will try to improve based on your suggestions. More 

Shanghai, China
1 review
Reviewed 18 July 2016

It was nice experience to stay in Citadines Wuhan. I like the breakfast and cooking facilities in the room, I also found gyms and laundry room, I'd like to use them next time. Citadines almost satisfied all I need when I travel away from home. Plus, hygiene,quiteness and comfort are also attactive to me...I wonder if I can get more... More 

Review collected in partnership with this hotel

Helpful?
Thank guozhenl793
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Valued guest, Many thanks for your support to Citadines, your sincerely compliments encouraged us to improve better and better. we are glad to offer you free upgrade when you come to Citadines next time, please feel free to contact us, you can send your request to us by enquiry.wuhan@the-ascott.com More 

Venice, Italy
1 review
Reviewed 4 July 2016

Excellent cleanliness of the room. No noise during night and day. Very good choice in the breakfast. Fast chek-in and ceck-out operations. Very good service. Excellent the gym room and swimming pool. Availability of bar.

Review collected in partnership with this hotel

Helpful?
Thank corradoa791
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Many thanks for your support to Citadines Zhuankou Wuhan, and your compliment feedback really encouraged our team to do better and better. More 

Chengde, China
1 review
Reviewed 24 June 2016

very good residence, friendly reception people,nice room with best equipement,nice price for bussiness man, really recommend,good location,near to my company,wanda square,and subway, next time i will still choose this place.

Review collected in partnership with this hotel

Helpful?
Thank bog873
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Many thanks for your great support to Citadines, It is our pleasure to service with you. More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 June 2016 via mobile

This hotel has many qualities : it is close to DPCA, staff can speak English, rooms are clean, functional and very quiet. For the rest, nothing much to declare. Only 2 drawbacks : strictly no charm and very, very sad breakfast. Globally ok...

Helpful?
Thank Marc B
David C, Manager at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your support to Citadines! Sorry for our breakfast, it is not satisfied with you, our managment will try our best to improve the breakfast in the later. More 

Nongkhai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2015

This Hotel is excellent in so many ways but continues to be let down by cold food at breakfast. Food warmers are not turned on, contents are cold. If this was resolved then I would give this hotel 5 star rating.

Helpful?
Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

DEAR GUEST, Thanks for your support for Citadines Zhuankou Wuhan! We are sorry about our breakfast, please be assured that we had changed the oven and ensure keeping the food warmly! More 

Nongkhai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2015 via mobile

Very sorry to say that from April to the end of July the breakfast at this hotel has been served cold. Food warmers are not turned on. Hot milk for beverages is not switched on. Complaints are met with just a grin. Told perhaps the heater is broken. 3 months and not mended?

Helpful?
Thank Yorksinexile
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guests, We are awfully sorry for our breakfast, please be assured that now we had change d the facilities, and ensure all of the food is hot and normal. More 

Montesilvano, Italy
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2015 via mobile

Now I am here!The appartament are clean and comfortable,with kitchen and washing machine,and air conditioned. You have all of you need. Italian cooking from Chinese people, pizza and pasta it's very good.

Helpful?
Thank Davide D
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your compliments for Citadines, we will keep and try to improve in the future. More 

Selangor
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2015

I have been to this hotel 2 time for business trip. Both I choose 1 bedroom type. I love it because when enter the room, there is a feel of a home. The room is clean. The facility provided is adequate, even multi socket is provided. The only bad point I give to this hotel is the receptionist. When I... More 

Helpful?
Thank Eargle-eye
David C, 经理 at Citadines Zhuankou Wuhan, responded to this review

Dear Guest, Thanks for your support to Citadines, we will improve our training to receptionist and try to exceed guest's expectation. More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Zhuankou Wuhan is your first choice, your second home on your way. ... more   less 

Additional Information about Citadines Zhuankou Wuhan

Address: NO. 159 Dongfeng Avenue, Wuhan 430056, China (Formerly Citadines Zhuankou Service Apt)
Region: China > Hubei > Wuhan
Price Range: $65 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Zhuankou Wuhan 4*
Number of rooms: 249
Reservation Options:
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Hotel Style:
#5 Best Value Hotel in Wuhan
#17 Luxury Hotel in Wuhan
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Questions & Answers

Questions? Get answers from Citadines Zhuankou Wuhan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are well laid out”
 of 5 bubbles Yorksinexile, 7 Dec 2015 | Read review
“This is a hotel that many Western companies use for their employees visiting and working in China.”
 of 5 bubbles MOOONTOUR, 6 May 2015 | Read review
“Make sure you get a room in the main building and above the second floor. There is construction outside the hotel, so see if you can get your room away from the construction side of the hotel.”
 of 5 bubbles jeffpennell, 25 Jan 2015 | Read review
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