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Mandarin Oriental, Sanya

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#2 of 1,287 Hotels in Sanya
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Mandarin Oriental, Sanya
Mandarin Oriental, Sanya
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833 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Greater London, United Kingdom
1 review
Reviewed 1 week ago

Fantastic hotel with amazing service. Very relaxed stay as a family. Everyone had a great time. Perfect place if you want to have a few days winding down and chill out. The place was tastefully designed combining comfort and nature. service was immaculate. Easy access to the centre of town. cannot be happier with our choice of stay. Highly recommend!

Review collected in partnership with this hotel

Helpful?
Thank 722liyar
Singapore
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago

Chose Oriental Mandarin as my family holiday hotel because of its brand and my previous experience staying in Oriental Mandarin in other cities. Oriental Mandarin in Sanya situated in a sanctuary location facing the beautiful Dadonghai beach. It occupies a wide stretch of land and with nice buildings inside. The staff are very friendly and nice. The swimming pool is... More 

Helpful?
Thank JHP1
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear JHP1, Thank you for taking the time to share your comments and valuable feedback following your recent stay at Mandarin Oriental, Sanya. Whilst I was delighted to learn that you had an enjoyable stay, I have also taken note of your recommendations for improvement. Needless to say, I would welcome the opportunity to restore your confidence and trust in... More 

Apeldoorn, The Netherlands
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

At the end of our trip through China we stayed 5 days in the Mandarin resort. We were afraid that there would be a lot of very noisy and rude Russians, but less then 5% of the guests were Russians. Further 90% Chinese, most couples with one child. It is a well managed hotel and you feel immediately at home.... More 

Helpful?
Thank Jelle H
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Jelle H, Thank you for taking the time to share such a thoughtful and complimentary review following your recent stay at Mandarin Oriental, Sanya which I have shared with the entire team who are delighted you enjoyed such as relaxing and great holiday. We all look forward to welcoming you back to your holiday home in Sanya, whenever your... More 

Zhongshan, China
1 review
Reviewed 2 weeks ago

We had our wedding in this hotel on 11th Nov, it’s a memorable date. We had a group of 144 gusts, and everything is just perfect. The food is good as usual. Staffs are well trained; they showed what is called “service”. Obviously, I believed they should have done a lot of preparation before our big date. Each part of... More 

Helpful?
Thank 154861970
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear 154861970, We are delighted to learn you had a memorable wedding at Mandarin Oriental, Sanya and thank you for taking time to share such a charming and complimentary review on TripAdvisor. We all look forward to welcoming you back to your holiday home in Sanya to celebrate your wedding anniversary and please contact me directly to make the reservations,... More 

Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

We went there for our honeymoon... It was just perfect. The swimming pools are perfect, and you can either choose if you want a more relaxed one, a beach view one, or a regular one where kids can play. Massage services are simply the best in Asia. Boogey trips makes simple journeys as if you were in the middle of... More 

Helpful?
Thank Ricardo R
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Ricardo R, Thank you for your generous words and thoughtful review, which I have shared with the entire team who are thrilled you enjoyed your recent stay at Mandarin Oriental, Sanya. I hope we may look forward to welcoming you back to your holiday home overlooking the crystal clear water of Coral Bay and please do not hesitate to... More 

Lauchringen, Germany
Level Contributor
195 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 3 weeks ago

Overall, it must be said that this is the (almost) perfect place to unwind, relax and recharge your batteries. The hotel grounds are huge and wonderfully landscaped, the rooms are spacious and provide you with (almost) everything you might need.The pool areas are huge and offer something for everybody, except that no part is deeper than 1.4 m. Gym, tennis... More 

Helpful?
Thank Horst S
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Horst S, I was delighted to read that you took away fond memories of your relaxing sojourn at Mandarin Oriental, Sanya and have shared your compliments with the entire team. Thank you for your suggestions regarding complimentary Wi-Fi, which is available for all guests who reserve their accommodation using the Mandarin Oriental website; I hope you will take advantage... More 

Houston, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed in one of the villas with a private pool, two levels of living areas and two bedrooms. It was a stunning place with lush grounds, beautiful views and a great respite from the big cities of China and even the bustle of Hainan Island. We were warmly received by the management upon arrival and they checked on us... More 

Helpful?
Thank Diane P
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Diane P, Thank you for taking the time to post such a thoughtful and complimentary review, which I have shared with the entire team. Your praise regarding the warmth and professionalism of our colleagues is particularly noteworthy and will certainly encourage the team to continue to make every effort to ensure each of our guests takes away very special... More 

Dongguan, China
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Visit taken at end of October which is the off season and I have stayed at several MO hotels before so using these a benchmark. Arrived at 7pm to a personal and warm welcome, check-in was fast and efficient and whole process from getting out of taxi, check in, buggy ride to apartment on the beach was no more than... More 

Review collected in partnership with this hotel

Helpful?
1 Thank stevescoots
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear stevescoots, Thank you for your warm review and kind comments which I have shared with the entire team and will no doubt encourage them to continue to make every effort to ensure all our guests take away positive memories of their stay. In the meantime, we will discuss your remarks and recommendations with the team to ensure that in... More 

Level Contributor
3 reviews
Reviewed 28 October 2016

Me and my wife went to Sanya to run away from big city. We just wanted to lay on the beach, enjoy the sun, eat good and do nothing. Well, we couldn't have found a better place. This hotel has a huge private beach and several swimming pools. So doesn't matter if you are looking for a swimming pool for... More 

Helpful?
Thank Jacek W
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear Jacek W, Thank your for taking the time to share your delightful review on TripAdvisor; needly to say we are all thrilled you enjoyed your recent stay at Mandarin Oriental, Sanya and took away such fond memories. In the meantime, we may look forward to welcoming back to your holiday home overlooking the crystal clear waters of Coral Bay,... More 

1 review
Reviewed 21 October 2016

Despite the bad weather - big typhoon in Sanya - my staying was really nice and the room (with private swimming pool) was perfect to relax after the day of work. The resort is very big but easy to go around. Top organization and attentive service. Gym is well equipped. Bathroom amenities are great. I strongly recommend the Indian cuisine... More 

Helpful?
Thank MaurizioFavole
MOSanya, Director of Communications at Mandarin Oriental, Sanya, responded to this review

Dear MaurizioFavole, I was delighted to learn that you enjoyed your recent stay at Mandarin Oriental, Sanya and thank you for taking time to post such kind review on TripAdvisor, which I have shared with the entire team who are thrilled you took away such fond memories. We all look forward to welcoming you back to your holiday home, overlooking... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Enjoying the privacy of a secluded 1.2 Km nationally protected coral bay and nestled amongst lush tropical flora, Mandarin Oriental, Sanya is an exclusive retreat where nature is celebrated and tranquillity is assured. The luxury resort features a series of private low rise and villa accommodation with ocean and tropical garden views, innovative restaurants and bars, recreational facilities for both adults and children, a blissful Spa Village and distinctive indoor and outdoor conference and banqueting facilities. Located just 20 minutes from Sanya International Airport, the luxury resort provides convenient access to all of the area's major tourist attractions. ... more   less 

Additional Information about Mandarin Oriental, Sanya

Address: No.12 Yuhai Road, Dadonghai Scenic Area, Sanya 572000, China
Region: China > Hainan > Sanya > Hedong
Price Range: $326 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Sanya 5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Hotel Sanya
Hotel Style:
#1 Business Hotel in Sanya
#1 Family Hotel in Sanya
#1 Romantic Hotel in Sanya
#2 Spa Hotel in Sanya
#2 On the Beach Hotel in Sanya
#2 Luxury Hotel in Sanya
#50 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Sanya staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental, Sanya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view it is worth it. ”
 of 5 bubbles 722liyar, 21 Nov 2016 | Read review
“Go for the villas with private plunge pool.”
  • Private plunge pool of villa
  • Plenty of room in the villa
  • Lush and spacious bath
 of 5 bubbles DianeP64, 7 Nov 2016 | Read review
“ask for sea view room”
 of 5 bubbles 286vivianl, 26 Sep 2016 | Read review
“Villa 10 offers lots of privacy and is just gorgeous, outdoor shower a plus!”
 of 5 bubbles amazingtripsasia, 12 Sep 2016 | Read review
“Rooms close to the beach.”
 of 5 bubbles SHCHJe, 20 Jul 2016 | Read review
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