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Club Med Sanya

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Club Med Sanya
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453 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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singapore
Reviewed 5 days ago NEW

I stayed there to attend a business meeting so my review is not as relevant for most readers. I have however visited a few other hotels in the equivalent class, though not similar to the all-inclusive room rate of the Club Med style. The Yalong Bay older hotels have similar last-generation pool and beachfront layout and some are larger in...

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Helpful?
Thank angg88
Vancouver, Canada
Reviewed 1 week ago

My first Club Med experience is a wonderful experience. Even though the facility is not new, but everything is made up by the wonderful GOs. I've spent most of the time inside the village so I got to know lots of the GOs (staff) and was taken good care of. My advise is to utilize all activities included in your...

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Helpful?
Thank cathyzz
Hong Kong, China
Reviewed 1 week ago

This is my first experience to Club Med. Somehow I've set quite a high expectation as I realised that French sophistication is the strength and core value of Club Med, however, the level of sophistication has been somehow diluted due to various reasons, and it is majorly caused by dated and poorly maintained facilities 1. Restaurant: There are only two...

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Thank True_Hotelier
Reviewed 1 week ago

这是我们家庭第一次去clubmed.去之前我们有很高的期望值,因为就价格来说,还是比三亚的其他酒店高不少。但是去完之后,感觉非常失望。 1) 酒店环境。我本来觉得房间能住的舒服就可以了,但是没想到,房间内部隔音效果非常的差,我们家小孩睡觉了,我们都不敢洗澡。因为声音太响。还有下水太差,洗完澡后整个洗漱间都是水。我们反映过,他们的回答是 : all the room are the same ! 2) 我本来预定了pettt club. 后来没有玩。我问前台怎么办,她让我问petti club 或者官方预定网站,她们这里不管,因为各种原因。(这里我要complain, 作为一家服务优先的行业, one voice是很重要的事情,我要先了解到你们公司内部怎样操作的,适合吗)。我打电话问到官方预定网站,她们一口咬定不能退款,理由是我自己放弃的。(我都没解释你怎么知道我是自己放弃的)。不过谢谢petti club 的老师帮忙操作这个事情,态度很好。 退款钱不多,1000多而已,但是我觉得作为一个标榜服务取胜的机构,这样做不是很适合。如果实在不能退钱,你们要学会安抚客户,至少等我把话说完了,解释完了再给理由,不是吗。或者更进一步,esclate 到经理,帮我看一看。对不对? 3) 我是在官网定的票,我直接打电话咨询的时候,有个接线员总是不等我把话说完,就急冲冲的说话。给人感觉非常不好。 本来还想几个月后去桂林的,但是我觉得服务实在是太差。好酒店很多,不差这一个。再见,clubmed.

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Thank Li D
Netherlands
Reviewed 1 week ago via mobile

We went to Clubmed Sanya as it was sold to us as new rebuilt but it is not the case. So we were quite surprised with the state of the room. But since we were there not to stay in the room, we decided to focus on other thing: beach, swimming pool,... Most of the customers were Chinese. So during...

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Thank Mili8888
Ko Chang, Thailand
Reviewed 2 weeks ago via mobile

What an amazing place! The GOs are excellent. The food, the entertainment the drinks were all great. Sad that it was such a short trip. If you like fun and relaxation this is the place to be in Sanya.

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Thank Mircea R
Hong Kong, China
Reviewed 2 weeks ago

I went there with two girls age of 8 and 10, it is our first club med experience. It has been an amazing holiday because of all the activities Club Med had provided, and all the wonderful G.Os. It is not for historical sightseeing trips, but perfect for if you are looking for a relaxing holiday where both you and...

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Thank amanigong
Qingdao, China
Reviewed 3 weeks ago

First trip at club med with family. Thanks to the GO team, we had 4 joyful and exciting days. Experienced many activities for the first time, sailing, kayaking, rock climbing, knee hang. Every GO we met is so nice and sunny, full of energy, passion. Special thanks to John, Akey, Ruby, Marco who coached me sailing; April who taught my...

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Thank MC-clubmed
Shanghai, China
Reviewed 5 weeks ago

My wife is 6 months pregnant, we wanted to plan an easy vacation without rushing back and forth for different scenes and restaurants. A friend recommended Club Med and it proved to be the best vacation choice in Sanya. You can argue the facilities might not be the best in Sanya, but the people there are surely the best. They...

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Thank ericcs07
Reviewed 24 March 2017 via mobile

Had the most amazing vacation at Club Med Sanya. The staff was most accommodating to our group and ensuring everyone is comfortable and happy. Much appreciation to the bar staff for the excellent service. I would definitely visit again!!!

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Thank Nerissa01

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Club Med Sanya , the 1st Premium All-inclusive Resort in vibrant Sanya, nestled in a tropical haven and a lush setting, with a thrilling fusion of Chinese culture and French art-de-vivre. ... more   less 

Additional Information about Club Med Sanya

Address: No.236 Sanyawan Road, Sanya 572000, China (Formerly Narada Resort & Spa Sanya)
Region: China > Hainan > Sanya
Price Range: $80 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Med Sanya 4*
Number of rooms: 392
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Club Med, TripOnline SA and HotelQuickly so you can book your Club Med Sanya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Narada Resort & Spa Sanya Hotel Sanya
Narada Resort And Spa Sanya
Kempinski Resort Sanya
Sanya Kempinski Hotel
Hotel Style:
#1 Top resorts Hotel in Sanya
#1 On the Beach Hotel in Sanya
#1 Luxury Hotel in Sanya
#1 Spa Hotel in Sanya
#52 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Club Med Sanya staff and other travellers.
19 questions
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Questions? Get answers from Club Med Sanya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is the best”
cathyzz, 21 Apr 2017 | Read review
“horrible room. Maybe suite can be better.”
, 19 Apr 2017 | Read review
“rooms on the south side are quieter”
MC-clubmed, 5 Apr 2017 | Read review
“Lagoon deluxe room is nice but prefer to stay room upstairs with ocean view !”
allans492, 20 Feb 2017 | Read review
“Don't book”
, 1 Feb 2017 | Read review
5 of 5