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Hilton Sanya Yalong Bay Resort & Spa

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#14 of 1,329 Hotels in Sanya
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Sanya Yalong Bay Resort & Spa
Hilton Sanya Yalong Bay Resort & Spa
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1,855 Reviews from our TripAdvisor Community

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Showing 239: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed 5 days ago NEW

Before I start my review if you are thinking of booking this hotel for more that a couple of days check the rate you are charged... the hotel tried to charge us 7 nights at the Saturday night room rate ... when during the week days it was app 200 rmb per night cheaper so you need to request a...

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Helpful?
Thank shamil2n43
Shanghai
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016

Pretty much the perfect getaway for a four day long weekend for our family of four (two adults, two teenage boys). Taxi from the airport was about 35 minutes at a cost of 110 RMB (less than $20 USD). Upon our exit from the taxi we were greeted with cups of tea and taken to the front desk. Our request...

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Helpful?
2Thank hrosechase
About Hotel's Favourite Review
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear hrosechase Thank you very much for sharing such detailed amazing comments with us and for sure that those traveling tips will be very helpful for other guests as well. I'm very glad to hear that you had a pleasant stay with us and we are honored to provide excellent service to you. We will consistently deliver the highest quality...

Hong Kong, China
Reviewed 1 week ago NEW

Overall a nice resort hotel except staff trying to take away your unfinished breakfast and and Customer Relationship Manager copy and past responses to all the reviews here which is just embarrassing.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 657jial
Shanghai, China
Reviewed 16 March 2017

My family have a great experience at Hilton Yalong Bay. The hotel has one of the best beach and swimming pools. The kids program is well designed. The hotel has longer history and best location along the beach. Great for business and family.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Wanpeng Z
Ludhiana, India
Reviewed 21 February 2017 via mobile

I went there with my family. We had booked 2 rooms and one of them a sea view but it was horrible experience in the first night when we had to sleep in a very badly organized garden view room due to some internal communication gap at their end with Ctrip through which I booked the hotel. Next day however,...

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Helpful?
Thank shivjain236
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear shivjain236, Thank you for choosing Hilton Sanya Yalong Bay Resort & SPA and taking time to share your experience with us. Please accept my sincere apology for the troubles you had in our Resort. Regarding to the food, I have already discussed with our F&B and Kitchen team to come up with more food selections for the guests and...

Shanghai, China
Reviewed 20 February 2017 via mobile

A short stay at this wonderful destination. This is a large faculty but beautifully maintained. Facilities are outstanding. The choice of food is excellent. The weekend that we arrived there was an evening barbecue open to all guests and the range and quality of food would satisfy anyone. The hotel also had many staff who spoke good English... Sanya has...

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Helpful?
Thank Russell B
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear Russell B, Thank you very much for choosing to stay at Hilton Sanya Yalong Bay Resort & SPA. I'm very glad to hear that you had a pleasant stay with us and we are honored to provide excellent service to you. Really appreciate for your valuable feedback of the food we provide. Your satisfaction is very important to us....

哈尔滨
Reviewed 8 January 2017 via mobile

I often come to this Hilton resort hotel for my holiday,as a diamond membership of hilton, i really love this hotel'location,thanks all staff for my vocation.especially the lovely girl named of RAN RUICHEN,thanks for your professional and kindly to me,i won't forget you.I will back soon.

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2Thank 董大宝
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear 董大宝, Thank you very much for choosing to stay at Hilton Sanya Yalong Bay Resort & SPA. I'm very glad to hear that you had a pleasant stay with us and we are honored to provide excellent service to you. Your satisfaction is very important to us. We will try our best to provide the highest quality of service...

Xinxiang, China
Reviewed 17 December 2016

I spent my honeymoon here. They stuff kindly did the complimentary honeymoon decorations for us. It was beautiful. The garden is also very stylish. The hotel has excellent amenities: nice restaurant, hot tubs, private beach, beautiful views. Our room was upgraded to a sea view room. Great value!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chaojiew
HiltonSanyaYalongBay, General Manager at Hilton Sanya Yalong Bay Resort & Spa, responded to this review

Dear chaojiew, Thank you very much for choosing to stay at Hilton Sanya Yalong Bay Resort & SPA. I'm very glad to hear that you had a pleasant stay with us and we are honored to provide excellent service to you. Your satisfaction is very important to us. We will try our best to provide the highest quality of service...

Hong Kong
Reviewed 17 October 2016

We decided to stay at the Hilton just by chance of searching. Having read the reviews and pictures it seems a perfect place for our two kids 3, 5 to run around in the large pools. Arriving at the hotel and walking in to the large reception area was very nice, the receptionist who spoke very good English was very...

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Helpful?
Thank WontonSoup
Reviewed 9 October 2016

Stayed at Hilton Sanya with 2 kids, 3 and 5 year old. Although not the most recent hotel, excellent quality and level of service. Staff is very helpful, smiling and greeting all the time. Excellent attention to kids. Variety of food options. Given the usual service level in China, this property ranks very high and is well managed. Pools are...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Denis D

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hilton Sanya Yalong Bay Resort & Spa is the first Hilton Worldwide Resort in China, features a total of 492 guestrooms, suites and villas. It commands a prime location on 400m of unspoilt beach front at the western of Yalong Bay. The seven restaurants and bars offer guests a range of dining options. Choose from a wide option of leisure facilities, including The Spa, nine outdoor pools, tennis courts, Kidz Paradise, Water Sport Centre. From dream weddings to business occasions, our pillar-free ballroom, 11 meeting rooms and beach lawn will suit your needs. ... more   less 

Additional Information about Hilton Sanya Yalong Bay Resort & Spa

Address: Yalong Bay National Resort District, Sanya 572000, China
Region: China > Hainan > Sanya > Yalong Bay
Price Range: $170 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Sanya Yalong Bay Resort & Spa 4.5*
Number of rooms: 492
Reservation Options:
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Also Known As:
Hilton Sanya Resort And Spa
Hilton Sanya Hotel Sanya
Sanya Hilton
Hotel Style:
#2 Romantic Hotel in Sanya
#8 Family Hotel in Sanya
#13 Spa Hotel in Sanya
#13 Luxury Hotel in Sanya
#14 On the Beach Hotel in Sanya
#44 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sanya Yalong Bay Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Sanya Yalong Bay Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont be a Hilton Honors member expecting your points.”
Pugwash1968, 1 Oct 2016 | Read review
“Ocean facing or you will be disappointed.”
VinceTrav, 28 Oct 2015 | Read review
“Ask for ocean view”
483jacquelineb, 28 Sep 2015 | Read review
“we had sea view on 4th floor. Beautiful view”
Fiona309, 31 Aug 2015 | Read review
“Request ocean view room. The sunrise and sunsets can be amazing!”
ntmdtr3, 12 Aug 2015 | Read review
5 of 5