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Sheraton Sanya Yalong Bay Resort

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Traveller (528)
Room & Suite (178)
Dining (84)
Overview
  • Excellent45%
  • Very good48%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,895)
There are newer reviews for Sheraton Sanya Yalong Bay Resort
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Traveller rating
61
53
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10
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LanguageEnglish
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61
53
27
7
10
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All reviewslocation is fantasticother hotelschinese restaurantlarge resortrooms are spaciousbeach accessroom numberamazing resorthotel areahousekeeping staffhainan islandbeach barhawaiipoolsswimmingbaychina
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11 - 15 of 158 reviews
Reviewed 3 May 2017 via mobile

Overall I had a really good experience here at sanya, the service was nice, and the view is absolutely the best. Love it, hopefully I can come back with my family for vacation. 总体而言,是很好的体验,酒店非常漂亮,服务也很周到,安排的很得当,下次希望和家人一同前往。是一个度假的很好的选择。More

Thank Qiutong F
Response from SheratonSanya, 公关经理 at Sheraton Sanya Yalong Bay ResortResponded 8 May 2017

Dear Qiutong, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We thank you for your compliments regards to hotel environment, service and what you mentioned have been shared to our management team. We believe this will encourage us on...More

Reviewed 27 April 2017

Only one staff in the hall speaks in english and he seems too busy to help us. It's a huge hotel and lack of management. Beach is not clean, neither the breakfast restaurant. Each morning it's a war. You barely got a dirty place others...More

Thank qidikizzy
Response from SheratonSanya, 经理 at Sheraton Sanya Yalong Bay ResortResponded 1 May 2017

Dear Guest, Thank you for choosing Sheraton Sanya Resort and share with us your valuable comments. We sincerely apologize for the unsatisfied experience that you had during your stay with us, we have also noticed what you mentioned about the lack of English speaker staff...More

Reviewed 4 April 2017

Sanya may not be the place for me. I am a water baby and the ocean is too polluted to swim in. They did have a lot of pools. It is hard to find healthy food. Overall the staff was fairly rude and the men...More

Thank nicole h
Response from SheratonSanya, 公关经理 at Sheraton Sanya Yalong Bay ResortResponded 5 April 2017

Dear Nicole, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments. We would like to thanks your experience shared to us regards to traveling in Sanya. Regarding to the aspects you are unsatisfied with, trust us we are working on...More

Reviewed 16 March 2017 via mobile

Alright I'm going to attempt to phrase my review in a way that doesn't make me sound to anti-China. Let me first say this, if you think you're getting the "Hawaii of the East" by coming to Sanya or anywhere on Hainan, you are going...More

1  Thank Michael S
Response from SheratonSanya, 公关经理 at Sheraton Sanya Yalong Bay ResortResponded 18 March 2017

Dear guest, Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we also would like to thanks your experience shared to us regards to traveling in China. Regarding to the aspects you are unsatisfied with, trust us we are working on...More

Reviewed 12 March 2017 via mobile

Visited after my significant other couldn't get a sun facing room at another resort. This resort is a little dated compared to its competition and lacks the impressive swimming pool and facilities of other venues but it does have beautiful gardens and lawns. The staff...More

Thank Russell B
Response from SheratonSanya, 公关经理 at Sheraton Sanya Yalong Bay ResortResponded 13 March 2017

Thank you for choosing Sheraton Sanya Resort and sharing with us your valuable comments.we thank you for your compliments on our restaurant ,garden and our lawns. We have shared all these compliments to our Management Team and we believe this could help us on keeping...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
USD 118 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Sanya
#10 Romantic Hotel in Sanya
#14 Top resorts Hotel in Sanya
#26 Spa Hotel in Sanya
#27 On the Beach Hotel in Sanya
#29 Luxury Hotel in Sanya
#88 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 118 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Sanya
#10 Romantic Hotel in Sanya
#14 Top resorts Hotel in Sanya
#26 Spa Hotel in Sanya
#27 On the Beach Hotel in Sanya
#29 Luxury Hotel in Sanya
#88 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (528)
Room & Suite (178)
Dining (84)
Pool & Beach (83)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
dlcasan
15 April 2017|
Answer
Response from SheratonSanya | Property representative |
Dear Guest, We appreciate your interest in Sheraton Sanya Resort. Some rooms of our resort has been renovated in October last year. Meanwhile, we replaced the carpets in hallway. Now you totally needless to worry about the... More
0
Votes
Google Translation
Nichol82
5 March 2015|
AnswerShow all 2 answers
Response from Marianne H | Reviewed this property |
About half an hour by taxi - depending on traffic. There is a small shopping mall with a few quite nice restaurants and in walking distance from the hotel.
0
Votes
Room Tips
"they have pool access rooms"
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"Try for one overlooking a pool"
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"Order for a laguna view room. You will feel being in a Hollywood adventure movie..."
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"The 2nd floor is actually the lobby floor so ask for at least 4th floor or higher as the trees are pretty..."
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