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05/11/2017 06/11/2017
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    Crowne Plaza Resort Sanya Bay

    No.228 Sanyawan Road, Sanya 572000, China
    011 61 1800 760 595
    Hotel website
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    Lowest prices for your stay
    05/11/2017 06/11/2017
     4 people are viewing this hotel
    USD 98*
    USD 84*
    SAVE USD 14
    USD 96*
    USD 97*
    Traveller (198)
    Room & Suite (55)
    Pool & Beach (25)
    Overview
    • Excellent77%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Laundry Service
    Tennis Court
    5.0 Star Hotel
    All hotel details
    Offers from Crowne Plaza Resort Sanya Bay
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    5 Nov.6 Nov.
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    1 room, 2 adults, 0 children
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      USD 84
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    Write a Review
    Reviews (93)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 20 reviews

    Reviewed 2 weeks ago via mobile

    Easily the worst hotel experience in our over 10 years of travel. We could come across only 2 staff members in our stay of 4 nights who could speak English, the guest relations failed to understand our request for towel or even milk for the...More

    Thank MeghaChaddah
    Response from Paul l, Public Relations Manager at Crowne Plaza Resort Sanya BayResponded 2 weeks ago

    Thank you very much for choosing the Holiday Resort at Sanya Bay and taking your time to comment on us. We are deeply sorry for your recent lodging experience not up to your expectations. On the basis of the unified standard of InterContinental Hotel group,...More

    Hotel's Favourite
    Reviewed 22 June 2017

    9th Floor 1 bedroom suite with private balconies overlooking the South China Sea. Air conditioning welcome relief to high June temperatures and humidity. Large well decorated high-ceiling public spaces. Excellent international buffet breakfast. Pools and terraces laid out in lush tropical gardens. Well serviced resort...More

    Thank ABRP2014
    Management response:Responded 30 June 2017

    Have your encouragement we will do better, we are extremely honored to serve you. The hotel prepared a variety of different layout of the room for different guests to choose, hope that our sincere service can bring you a more pleasant experience, the hotel staff...More

    Reviewed 13 September 2017 via mobile

    My 1st meal at my request for a full vegetarian fried rice at RMB 92 was a shocker! The resto staff and chef in question needs a reminder. Also the polishing of the marble floor at B1 during breakfast hour was really something I don't...More

    1  Thank Kris L
    Management response:Responded 15 September 2017

    Dear Kris L Thanks you for your accolades for our team at our Lobby lounge. They are so excited in having received your recognition. About your posting regarding the marble polishing, we have reminded the contractor that regardless, they cannot place their schedule before our...More

    Reviewed 18 July 2017 via mobile

    I was informed by the taxi driver that this was an old hotel and changed its ownership. Looks like it is more than 10 years old hotel. Dirty old carpet, stain on the wall, unevenly painted wall, unpleasant smell in the room. Location: just cross...More

    Thank phoebe716jun
    Management response:Responded 20 July 2017

    Thank you for your feedback on our recent stay at our hotel. Please accept our most sincere apologies for disturbing your room problems during your stay. We will certainly investigate these issues. We attach great importance to your evaluation, and eager to have the opportunity...More

    Reviewed 28 June 2017 via mobile

    Just spent nine wonderful days at Crowne Plaza Resort in Sanya, China. Very hot and humid. Stayed in a suite, couldn't been any nicer!!! The beach is small but clean. My only complaint was the staffs English proficiency, they tried very hard , just not...More

    Thank Arkycrk
    Management response:Responded 30 June 2017

    Thank you for your honest evaluation. Your recent stay did not meet your expectations. We apologize for this. We are very grateful to you for the evaluation, we will share this information with our team in order to make improvements to the service. We sincerely...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 72 - USD 124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Best Value Hotel in Sanya
    • #26 Luxury Hotel in Sanya
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 383
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Ctrip TA, Hotels.com, Cancelon, Hotwire, Travelocity and Cheap Tickets so you can book your Crowne Plaza Resort Sanya Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hainan >
    • Sanya
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    Traveller (198)
    Room & Suite (55)
    Pool & Beach (25)
    Dining (23)
    Hotel & Grounds (148)
    Bathroom (3)
    Business Centre & Event Rooms (2)
    Nearby
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    2 reviews
    .40 km away
     
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    834 reviews
    .66 km away
     
    Haikuo Tiankong Yixian Seaview Holiday Apartment
    1 review
    1.16 km away
     
    HNA Duke Masion
    1 review
    .63 km away
     
    Nearby Restaurants
    Casa Mia Italian Restaurant
    233 reviews
    11.37 km away
    Aroma lobby bar (Pullman Oceanview Sanya Bay)
    5 reviews
    7.88 km away
    GuoGuang Hao Sheng DuJia Hotel Restaurant
    7 reviews
    6.56 km away
    168 Seafood PaiDang
    6 reviews
    6.65 km away
    Nearby Attractions
    Sanya Bay
    355 reviews
    7.30 km away
    Tianya Haijiao
    989 reviews
    3.34 km away
    West Island
    138 reviews
    .41 km away
    Sanya Meitianya Tropical Ocean World
    91 reviews
    4.64 km away
    Ask a question
    Questions & Answers
    MeghaChaddah
    7 September 2017|
    Answer
    Response from dbradcoleman | Reviewed this property |
    Best & Fastest option to the hotel is by taxi. Should cost you no more than 30 - 40 RMB. Depending on what time you arrive, taxi may be the ONLY Option. There are a small number of vegetarian options on a couple of the... More
    1
    Vote
    Room Tips
    "Most rooms have south facing balconies. Lower rooms in west wing have swim-out feature to the main pool."
    Read review
    "Ask for an ocean view. It's worth it. The sunsets are amazing."
    Read review
    "nice beach"
    Read review
    "higher floor higher rate better ocean view"
    Read review
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