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The St. Regis Sanya Yalong Bay Resort

Ctrip.comUSD 164*
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#17 of 1,329 Hotels in Sanya
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 225*
USD 164*
Great Deal
USD 225*
USD 225*
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The St. Regis Sanya Yalong Bay Resort
The St. Regis Sanya Yalong Bay Resort
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230 Reviews from our TripAdvisor Community

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Showing 86: English reviews
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New York City, New York
Reviewed 2 weeks ago via mobile

Just to keep this simple after day 1 of our stay 1) beautiful grounds and very large hotel 2) staff tries very hard (our butler and check in person we're very friendly) but the entire place is just too big for it to feel intimate 3) place is too big for staff to really have an idea of what's going...

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Helpful?
Thank EricC238
StRegis_YlongBay, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'EricC238', Thank you for recently staying with us at the St Regis Sanya Yalong Bay Resort and for taking the time to provide you very detailed feedback. I have reviewed all you points with the entire team and I am happy to report that we are working on all your points in search for improvements. I am sorry that...

Hong Kong, China
HOTEL’S FAVOURITE REVIEW
Reviewed 4 July 2016

Arrived Sanya Airport in night time and grabbed a taxi right at the exit of the arrival hall. It took about 40 mins (RMB 130) to get to the hotel. It is located at the end of the street where lots of other nice hotels are located alongside. We were amazed by the first sight of the hotel lobby -...

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Helpful?
Thank Gloson
About Hotel's Favourite Review
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'Gloson', Many thanks for having selected us for your deserved break in Sanya and thank you for having taken the time to post such a detailed review, we hope that you had a pleasant return journey. I am thrilled to learn that you enjoyed your stay with us. Thank you very much about all your kind compliments about our...

Reviewed 3 weeks ago via mobile

Stayed 4 nites here for golf holiday. This property is a sub standard st Regis hotel. Very poorly constructed with cheap material from china backyard factory. Entrance is grand but very soon you realize it's so typical china type "very grand " 3-4 star hotel. Rooms were partitioned using cement board or dry wall hence sound proof is bad. (...

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Helpful?
Thank Kevintew
starwood c, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'Kevintew', Many thanks for providing us with your highly valued feedback about your experience and impressions. We take your comments on board and will include your feedback into our forward planning. Whilst capital investment requires longer term planning, we are constantly working at training with all our associates and I would like to extend my sincere apologies for your...

Guangzhou, China
Reviewed 3 weeks ago via mobile

We just spent 4 days at St. Regis. It's a beautiful resort with exceptional service. Our room was beautiful with a great view. We especially appreciated Bikendi and Michael who always made sure we were well taken care of. We highly recommend the place and we're planning to go back!

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Helpful?
Thank sderezende
starwood c, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'sderezende', Many thanks for recently selecting to stay with us at The St. Regis Sanya Yalong Bay and for your kind review regarding your recent stay. I’m so glad to learn that you had a wonderful stay with us and I would like to take this opportunity to thank you for the wonderful review in regards of our spacious...

Sanya, China
Reviewed 15 March 2017 via mobile

Buffet is always a great idea. It's my third day and I finally gave in to the fantastic aroma from the grill that has been calling for me since day one. Seriously, you can smell it from the lobby lounge on the 6th floor! And hey, what made the buffet experience even better? Well, when you feel extremely welcome and...

Review collected in partnership with 单个酒店
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Helpful?
Thank cylellis
starwood c, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'cylellis', Many thanks for recently selecting to stay with us at The St. Regis Sanya Yalong Bay and for your kind review regarding your recent stay. I am glad to learn that you had a pleasant stay with us and I would like to take this opportunity to thank you for the wonderful review in regards of our buffet...

Bordeaux, France
Reviewed 10 January 2017

St. Regis Sanya Yalong Bay is a well maintain 6 stars Hotel. Not all staff speak and understand English, Kevin and Michael speak fluent English and very attentive to all our restaurant needs. Our children age 5 to 13 love the lagoon and the waterslide. The lagoon view rooms had direct assccess to your own swim area. We would choose...

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Helpful?
Thank ymchan8
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear ‘ymchan8’ , Many thanks for having selected us for your deserved break in Sanya and for taking the time to share your feedback with us, we hope that you had a pleasant return journey. I am thrilled to learn that you enjoyed your stay with us. Thank you for your kind comment about our Kevin, Michael, lagoon view rooms...

Reviewed 5 January 2017 via mobile

Stuff very friendly and amazing beach. The pool is a little too hot due to the glass wall which warm up the water during the day. We got an upgrade and the room was very good. Definitely recommend it .

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Helpful?
Thank Stefano M
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'Stefano M', Many thanks for recently selecting to stay with us at The St. Regis Sanya Yalong Bay and for your kind review regarding your recent stay. I am so glad to learn that you had an amazing stay with us and I would like to take this opportunity to thank you for the wonderful review in regards of...

Shanghai Region, China
Reviewed 7 December 2016 via mobile

The St. Regis in Sanya Yalong Bay is a real dream hotel. It s the most luxurious and also the newest in Yalong Bay, just celebrating its 5 year anniversary. Rooms, service quality, restaurants, gardens, pools and beach are definitely the best in Sanya. The Driftwood restaurant offers fine dining with steaks and seafood/oysters/lobster miracle dishes. The St. Regis' Chefs...

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Helpful?
Thank DrGRO
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'DrGRO', It’s a great honor for us that you stayed with us for your birthday and annual company conference. I am so glad to learn that you had an amazing stay with us and I would like to take this opportunity to thank you for the wonderful review in regards of our resort facilities and services. Thank you once...

Asia
Reviewed 21 November 2016

I reckon the personnel know the non Chinese coming here get appalled at the difference of what they expect from the brand St. Regis and what they see here among a flock of Chinese families with children. They're therefore very attentive to how the non Chinese are feeling and whether they are having a good time. They're very courteous and...

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Helpful?
Thank lovemanger
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear 'lovemanger', Many thanks for having selected us for your deserved break in Sanya and thank you for having taken the time to post your feedback, we hope that you had a pleasant return journey. I am thrilled to learn that overall you enjoyed your stay with us. I would also like to thank you for bringing up some opportunities...

Shanghai Region, China
Reviewed 7 October 2016 via mobile

セントレジスのブランド力を信じてこのホテルに決めました。結論として、中国三亜のホテルにセントレジスが誇る伝統の高級ホスピタリティーを期待するのは無理です。一流ホテルの発展途上は否めないことを前提に妥協が必要です。セントレジスを感じるにはヴィラに泊まることを強く勧めます。レジデンス棟は、一般的な大規模ホテルと同等のレベルだと思います。 私たちは「イリジウムヴィラ」に3泊しました。完全にプライベート空間。専用ガーデンにあるプールは温水のジャグジー付きで、これが実に気持ちいい。泳いで、体を温めて、広いガーデンでビールと、開放感を満喫しました。 部屋は153平米。持て余すほど広いです。ベッドの硬さはちょうどよく、快適に眠れました。 ヴィラは特典が魅力。これを余すところなく使ってこそ高い宿泊料金の価値に見合うものと思います。 ・専用バトラーによるパーソナルなサービス体制 ホテルのスタッフは英語ができるスタッフがごくわずかで、中国語ができないと快適な宿泊は難しいです。 何度も様々なお願いをしましたが、英語で話し始めても、結局中国語になってしまうため、意思疎通に時間がかかりますが、わかってもらえれば言ったことはちゃんとやってくれます。(当たり前のことですが・・・)一生懸命なところは好感がもてます。 ・無料空港送迎 ・朝食はヴィラ専用のシーフードレストラン 朝からシャンパン、フォアグラ、オイスターも出てきました(オーダー制)。 ・毎日補充のミニバー(ビールも) ・無料ランドリーサービス(何点出しても無料、即日仕上げ) ・1時間のセーリング 立派なクルーザーで、リッチな気分を味わえました。おすすめです。 ・30分間のマッサージ ホテルのスパ施設のきれいな部屋で施述してもらえます。 ・ロビーラウンジでのアフタヌーンティー(ソフトドリンクと軽食サービス) ・シネママルチでの映画鑑賞 など。 私たちは、食事はすべてホテル内のレストランを利用しました。 ・シーフードレストラン 地元の海鮮を使った料理は、文句無しに美味しいです。生牡蠣も食べました。ロブスターが絶品。どの料理も上品で大満足。 ただし、お値段はとても高いです。 ・中華料理 間違いないです。土地柄、海鮮ものが美味しいです。ヒラメの揚げた料理がヒットでした。 ・ルームダイニング すべてのレストランでオーダー可能で、中華料理をオーダーしました。 総じて、私たちはヴィラに滞在したことで、ゆったり楽しく良い印象で過ごせました。 特に、ヘッドバトラーのジャスティンは、このホテルの要となる働きぶりでした。英語でのスマートな対応、細やかな心遣いは他のスタッフのお手本となるでしょう。正直彼なしでは今回の滞在は楽しめなかったと思います。 また、シーフードレストランで対応してくれたAmyは、フレンドリーでサービス精神旺盛で、滞在の良い思い出になりました。 Special thanks to Justin and Amy, actually we really enjoyed staying there with your great support.

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Helpful?
Thank umihiko
St_Regis_Sanya, General Manager at The St. Regis Sanya Yalong Bay Resort, responded to this review

Dear ‘umihiko’, Many thanks for having selected us for your holiday in Sanya and thank you for having taken the time to post your feedback. I am delighted to know that we met your high standards regarding the hotel environment, food, room facility and service,indeed our 28 villas (all with private pool and garden) are very popular especially among high-end...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The St. Regis Sanya Yalong Bay Resort is ideally situated on a generous stretch of the most coveted location on Yalong Bay, with exclusive access to more than 800 meters of pristine coastline. A resort unlike any other on Hainan, the St. Regis Sanya Yalong Bay Resort offers wide appeal across a variety of audiences – from business executives to couples seeking romance to families seeking a fun and relaxing vacation. The resort is exquisitely designed with luxury in mind, offering 396 contemporary guest rooms including 28 beachside villas. The St. Regis Sanya Yalong Bay Resort offers a world of epicurean experiences, with three full-service restaurants, a wine bar, and a tea room. In addition, the St. Regis Sanya Yalong Bay will be the only resort in Sanya that offers the signature St. Regis butler service to all guests, as well as South China’s first Iridium Spa. ... more   less 

Additional Information about The St. Regis Sanya Yalong Bay Resort

Address: Yalong Bay National Resort District, Sanya 572016, China
Region: China > Hainan > Sanya
Price Range: $262 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Sanya Yalong Bay Resort 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotwire, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your The St. Regis Sanya Yalong Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The St. Regis Sanya Yalong Bay Hotel Sanya
Hotel Style:
#4 Family Hotel in Sanya
#7 Business Hotel in Sanya
#15 Spa Hotel in Sanya
#16 Luxury Hotel in Sanya
#16 On the Beach Hotel in Sanya
#53 Best Value Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Sanya Yalong Bay Resort staff and other travellers.
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Questions? Get answers from The St. Regis Sanya Yalong Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon view is top choice”
ymchan8, 9 Jan 2017 | Read review
“The garden view rooms were lovely!”
Sbryant33, 11 Sep 2016 | Read review
“If not a villa, premium ocean view room will be your pick!”
Gloson, 3 Jul 2016 | Read review
“ocean view would be the best to stay”
BeijingLovetravel, 11 Jun 2016 | Read review
“West side, away from the family pool. Avoid rooms with view of the central lawn, some low floors are very close to the buffet dining area.”
kiaanz, 18 Jan 2016 | Read review
5 of 5
Ctrip.com
USD 164* /night
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Booking.comUSD 225
Hotels.comUSD 225
Hotwire.comUSD 225
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*Disclaimer
Prices are for 1 room, 2 adults
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