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Renaissance Sanya Resort & Spa

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Traveller (1076)
Room & Suite (251)
Pool & Beach (127)
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Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“star fish market”(19 reviews)
“star anise”(16 reviews)
“bowling alley”(11 reviews)
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Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Offers from Renaissance Sanya Resort & Spa
Special Offer: Member Rates
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (624)
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Traveller rating
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96
39
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11
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161
96
39
14
11
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21 - 25 of 321 reviews
Reviewed 27 April 2017

I didn't know what to expect when heading to Sanya for a weekend away from Hong Kong - I have to admit that I might not be back in a hurry. It was a lengthy taxi ride from the airport to the hotel, it didn't...More

1  Thank 766sebastianp
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 29 April 2017

Dear Mr. 766sebastianp Thank you for taking the time to share your experience staying with us. We sincerely apologize for not being able to exceed your expectation. We appreciate your feedback and will certainly act on them. As for the rooms, we actually have embarked...More

Reviewed 15 April 2017 via mobile

We visited this property when it first opened and sadly in the last 5 years it has aged considerably. Staff are great and try very hard with limited english to please and understand. Sadly the property was let down by a dirty lagoon pool. Beach...More

Thank KBBSydney
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 16 April 2017

Dear Mr. KBBSydney We appreciate the time you have taken to share your experience at the resort. We sincerely apologize if we have failed to meet your expectations. We have embarked on a refreshment program on the resort since late 2016, however we certainly still...More

Reviewed 28 March 2017

There were good and bad reviews about this hotel in the internet. But when I arrived, it went beyond my expectation. The hotel is in Haitang Bay, a new resort area that is less crowded than other bays. Breakfast has lots food choices. I stayed...More

Thank bcbc2013
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 29 March 2017

Dear Mr. bcbc2013 Thank you for taking the time to share your experience of staying at our resort. We are glad that you enjoyed it and we truly appreciate the generous feedback that you have given, which will certainly delight our ambassadors and encourage them...More

Reviewed 20 March 2017

China is never the first place on my list for a quiet getaway. But I was pleasantly surprised by the Renaissance in Sanya. We stayed for 2 nights over a weekend in March - check-in was swift but the rooms were slightly on the worn...More

2  Thank ndearman10
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 21 March 2017

Dear Mr. Nickdearman We appreciate the time you have taken to share your experience at the resort. Thank you for the compliments to our ambassadors, they will certainly be delighted that they were able to take care of you. However, we sincerely apologize if we...More

Reviewed 2 March 2017

Some things are great about the hotel - wifi blazing fast, breakfast buffet quality, good Chinese and Western style catering, huge rooms, enormous and impressive pool, managed a small business group meeting well, some of the staff are friendly and helpful. Overall, for a 5...More

Thank JJB48103
Response from RenaissanceSanya, Director of Operations at Renaissance Sanya Resort & SpaResponded 3 March 2017

Dear Mr. JJB48103 Thank you for taking the time to share your experience and appreciate the generous compliments on our ambassadors, which they certainly will cherish. However, we sincerely apologize if we did not meet your expectations. We are currently refreshing the rooms that started...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Tennis Court
Details
Price range
USD 78 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#12 Top resorts Hotel in Sanya
#23 Spa Hotel in Sanya
#24 On the Beach Hotel in Sanya
#26 Luxury Hotel in Sanya
#37 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#12 Top resorts Hotel in Sanya
#23 Spa Hotel in Sanya
#24 On the Beach Hotel in Sanya
#26 Luxury Hotel in Sanya
#37 Best Value Hotel in Sanya
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1076)
Room & Suite (251)
Pool & Beach (127)
Dining (52)
Family and Play Areas (12)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Nelson G
29 July 2017|
AnswerShow all 2 answers
Response from RenaissanceSanya | Property representative |
Dear Mr. Nelson G Thank you for the inquiry. The package is for the Grandparents+Parents+kids and it comes with 2 rooms already. Otherwise it would be very crowded even in our spacious room. You may like to book directly... More
0
Votes
Emelie CY C
Hi there. I was booked 2 bookings through online travel agent -Expedia under name Ms. Cheung Ching Yi & Ms. Chan Hau Yee for 3 days 2 nights. Could you remark that we would like to request **connecting room** on non smoking floor with higher floor and nice view. Base on our booking we did not included the Breakfast and internet access. May I know any promotion upgrade to nice room such as executive floor or others? Cause we would like to include both with nice price if possible. This is our first time travel to Sanya therefore we don't have any ideas and plans, hope you can provide more information us I do appreciate it. By the way, how long does it takes from airport to hotel ? Any transportation suggestion? If I take a taxi how far and how much for that? Since I search on website shown hotel do have shuttle bus is it free or pay extra charges? Also when I go to downtown by hotel shuttle is there any charges? If lovely that send me the timetable of bus schedule.
3 June 2017|
Answer
Response from RenaissanceSanya | Property representative |
Dear Ms. Emelie CY Our apology that for some reason, your inquiry did not reach us in time. I understood that we did not exceed your expectation. we have sent a private message to you and look forward to hear from you... More
0
Votes
Room Tips
"best view and quiet floor"
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"best views"
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"Rooms higher up will have a much better view"
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"Higher floors, better views!"
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