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Renaissance Sanya Resort & Spa

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#11 of 1,317 Hotels in Sanya
Certificate of Excellence
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1 room 2 adults 0 children
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Renaissance Sanya Resort & Spa
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544 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Sanya Resort & Spa
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Showing 295: English reviews
Hong Kong, China
Reviewed 17 April 2014 via mobile

A truly disappointing service, something rather unusual for Marriott hotels chain. Online concierge service, repeatedly urged by online room reservation system, is just a joke. And not a very funny one, when you find yourself stuck at the airport with 2 little children and no hotel car waiting for you despite a clear confirmation of a "Mercedes minivan for 6...

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Helpful?
Thank AnnaS_HK
Singapore, Singapore
Reviewed 23 March 2014

A big thank you to Will (Manager) who attended to me when I was checking in. Tried his very best to converse in English, 5 stars to his ability for offering me a nice upgrade (a slight increase in price) to the 2 bedroom villa. I originally booked 2 separate rooms for a party of 6 persons. The villa was...

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1Thank Les317
Beijing, China
Reviewed 10 March 2014

This hotel was really nice for Marriot Club Elite Member. We were upgraded to a very big suite room in summer last year. Swimming pool was lovely too... But if you have not a car, you may hard to go out of hotel...

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1Thank Wenhui W
Kuala Lumpur, Malaysia
Reviewed 6 March 2014

We booked a family holiday in Sanya in February 2014 and chose the Renaissance because it sounded like the best option for our family of five, including our three children under 7. For families, this hotel is a good choice. The adjoining rooms meant we could put the kids to bed and sit up in the lounge in the evenings...

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1Thank Toddbottle
Peregian Beach
Reviewed 5 March 2014

I loved this resort, I was here for work so not any time for leisure but the staff and resort were lovely and no problem communicating in English. The place is huge, the grounds are massive and I understand the pool is the biggest in Asia. My room had a gorgeous ocean view (well worth the money so make sure...

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Thank Terri S
London, United Kingdom
Reviewed 1 March 2014

This hotel kind of grew on me. Initial impression was one of mild disappointment but after our first day, I started to like the place. I am sure there are better and more luxuries hotels in Sanya but if your budget strecthes only to Renaissance, go and book this hotel -you will not regret it. Things I liked: - excellent...

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Thank atreides75
Vancouver, Canada
Reviewed 25 February 2014

We stayed 3 nights at the Ocean View Studio, 1 Bedroom Suite (Ocean View w/ Balcony), and overall it was a pleasant stay. The bellboy welcomed us when we got off the taxi and helped us with our luggage. He lead us to the check in counter and offered to look after our luggage and deliver it to our rooms....

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1Thank Cynthia Y
Steelton, Pennsylvania, United States
Reviewed 18 February 2014

This Resort Hotel was more then I expected. The entire hotel is clean and well maintained. The staff was very courteous but most did not know any or much English. The Red Star restaurant serves some of the most delicious food I ever ate. Kudos to the chef. Most the wait staff was friendly but one waitress was more then...

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Thank Michael B
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 16 February 2014 via mobile

Good facility with good service. Grounds are well designed and maintained, room was nice - as platinum Rewards member was upgrades to suite with ocean view, but the normal rooms were well appointed as well. Fish restaurant was excellent, other dining options generic resort dining. Place could use another option. Located in a developing part of Sanya makes long beach...

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1Thank A TripAdvisor Member
Chengdu,
Reviewed 9 February 2014

It has been a long time for me to rate a hotel as 'poor', but for this one, I can't wait for complaining! This so called 'resort' has kind of magic to ruin your good mood day by day, such an amazing. Let me try to use highlights to explain to you. Facility-ridiculous! From restaurant to guests room all full...

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Helpful?
Thank MCJChengdu_
Renaissancesanya, Guest Relations Manager at Renaissance Sanya Resort & Spa, responded to this review

Dear guest, Thank you for your patronage to Renaissance Sanya Resort & Spa recently and taking time for sharing your experiences with us; certainly your valuable feedbacks will help us to monitor and improve both our service and facilities. And I apologize for all the inconveniences caused during your stay. Renaissance Sanya Resort & Spa is a custom-focused hospitality industry,...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Discover Renaissance Sanya Resort & Spa, a Marriott lifestyle brand. Explore the spectacular tropical landscaping and pristine beaches with incredible sunsets. Relax and rejuvenate at our exquisite resort & spa located at Haitang Bay on the South China Sea, where Guest rooms offer a choice of breathtaking ocean or equally stunning mountain views. Enjoy the various culinary delights within the resort. Red Star offers international cuisine and evening seafood & BBQ Buffet, where during the winter, the hot pot selection is also available. Star Anise offers Cantonese cuisine complimented by selection of cuisines from various parts of China. While Starfish Market presents Grill & BBQ selection during the weekend & public holidays. For those seeking a venue to chill out before & after dinner. Visit the Lounge at the Lobby with Live music daily from 2130 (Except Sunday) or share your musical talent at R-Place, our sports bar with Karaoke rooms. To rejuvenate your body and spirit, visit our Quan Spa featuring massages and treatments. Other amenities include the fitness centre, kids' pool with slide, R-kids' club with many recreational activities including bowling alleys. Not forgetting our huge swimming pools, where you can always find a quiet spot to relax. Our event facilities feature an exquisite grand ballroom that accommodates 900+ dinner guests and the lawn for 300+ dinner guests. Renaissance Sanya Resort & Spa has the advantage of accessible beach to swim in Haitang Bay. It is only 15 minutes drive to the World's largest duty free mall at the bay by our complimentary shuttle bus and 45 minutes drive directly to the airport, MARRIOTT REWARDS MEMBERS get extensive discounts & benefits in the restaurants & bars, recreation and spa. All members can enjoy happy hour drinks at the Lounge, R-Place and selected meal periods. ... more   less 

Additional Information about Renaissance Sanya Resort & Spa

Address: No.1 Yezhou Road, Haitang Bay (Tufu Exit), Sanya 572000, China
Region: China > Hainan > Sanya
Price Range: $95 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Sanya Resort & Spa 5*
Number of rooms: 504
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline and Ctrip TA so you can book your Renaissance Sanya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Sanya Resort And Spa
Renaissance Sanya Hotel Sanya
Hotel Style:
#5 Top resorts Hotel in Sanya
#5 Family Hotel in Sanya
#7 Romantic Hotel in Sanya
#8 Business Hotel in Sanya
#8 Best Value Hotel in Sanya
#10 Spa Hotel in Sanya
#11 Luxury Hotel in Sanya
#11 On the Beach Hotel in Sanya
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Sanya Resort & Spa staff and other travellers.
18 questions
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Questions? Get answers from Renaissance Sanya Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room nearer to lobby. A bit of walking distance to the last lobby.”
  • Pool Area
  • View from room at tower 4
  • 2 single bed room
  • Damage chair in the room
  • Rooms at opposite tower
 of 5 bubbles Richielong, 7 Jan 2017 | Read review
“Ask for a room on the top floor - amazing sea view!”
 of 5 bubbles DavidIppersiel, 24 Nov 2016 | Read review
“Opt for Seaview Room Block C & D is the best view . Pay the difference it is worth it!”
  • magnificent sea view
 of 5 bubbles selinat2016, 2 Nov 2016 | Read review
“Corner rooms are the biggest ones.”
 of 5 bubbles francisduboisd, 12 Oct 2016 | Read review
“C tower rooms were musty. Friends moved to A tower and reported no musty smells. A tower gets bright morning light.”
 of 5 bubbles return2asia, 7 Oct 2016 | Read review
5 of 5