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DoubleTree Resort by Hilton Sanya Haitang Bay

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Traveller (267)
Room & Suite (45)
Pool & Beach (23)

About

Location
Cleanliness
Service
Value
Savor your complimentary freshly-baked chocolate-chip cookie as you check-in to the Doubletree Resort by Hilton Sanya Haitang Bay. Nestled in beautiful Sanya Haitang Bay, this meeting-friendly and family-friendly resort is located amongst tropical gardens that lead to a pristine white beach. 463 spacious guestrooms are housed in contemporary low-rise buildings, all of which are conveniently located right next to beach. With the latest Grand Ballroom in Sanya and fully functioned meeting facilities, this self-contained beach resort doubles as the ultimate family destination or the perfect venue for Sanya’s largest corporate events.
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Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Room service
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Paid Internet
Paid Wifi
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Ocean View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
320Reviews
327Photos
5Q+A
26Room tips
Traveller rating
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Popular mentions
Our 2nd visit to this resort in Haitang Bay, it’s not as flashy as the newest places but it’s very well maintained and has a lovely atmosphere to it. Is probably more targeted to families than couples but the location is great and it has one of the more picturesque beach fronts
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Response from Adventure36086122180, 公关经理 at DoubleTree Resort by Hilton Sanya Haitang Bay
Responded 2 Jan. 2019
"Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!"
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The perfect beach get away from everything.The staff were exceptionally helpful and took care of me to no end. Making it a very memorable birthday. I will definitely go back again sometime. Thank you :>
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Review collected in partnership with DoubleTree by Hilton
Response from Adventure36086122180, 公关经理 at DoubleTree Resort by Hilton Sanya Haitang Bay
Responded 2 Jan. 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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RMB500 for a night, I can’t expect much, right? 1. Receptionist not ready to receive guests for check in. No warm welcome, robotic and very SOP oriented service. No one assist for luggage. 2. Guestroom furnitures were the old style wooden brown design. 3. Guestroom cleanliness
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Response from Adventure36086122180, 公关经理 at DoubleTree Resort by Hilton Sanya Haitang Bay
Responded 2 Jan. 2019
Dear Guest, Sorry to hear that you didn't enjoy the holiday this time. Apologized that check in may not have been as swift as you would have preferred and I will discuss this with the team here, as we endeavor to improve our service in the future. Also we will continuously to maintenance hotel furniture, and will pay more attention on the guest room cleanliness.Meanwhile, we look forward to the opportunity of welcoming you back to Haitang Bay, should your travels ever bring you back to Sanya.
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Location and Service was great. If you are vegetarian food items are limited. But staff is extremely courteous and helpful to see if needs can be accomodated. Breakfast, go early and not towards the end since its resort its like a fish market if we go towards the end
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Review collected in partnership with DoubleTree by Hilton
Response from Richard G, General Manager at DoubleTree Resort by Hilton Sanya Haitang Bay
Responded 21 Jun. 2018
Dear Nikhil Kapadia, Thank you for taking the time to review your recent stay at our hotel. It was great to read about the friendliness of our hotel team, as this is a special part of our DoubleTree CARE culture. Vegetarian food continues to be increasingly important to many of our guests and we will continue to review our food varieties accordingly, as well as the customer flow in the later stages of our buffet breakfast and thank you once again for these comments. Looking forward to being of service to you again one day in Sanya. Best regards, Richard
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We stayed there for three nights including the Chinese New Year. We loved the understated elegance of the architecture and indoor deco, and the private tub on the patio. Very peaceful, as the hotel is quite empty. Most were Chinese seniors from the Northeast with their small
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Response from Richard G, General Manager at DoubleTree Resort by Hilton Sanya Haitang Bay
Responded 30 Mar. 2018
Dear Infinitetraveler81, Thanks for the review. Great to read that the staff was friendly and courteous but sorry that the service was slow during Chiense New Year. Neverthelss, we do hoep you will consider our hotel for your next Chiense New Year holiday in 2019. Best regards, Richard
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Photo provided by managementDoubleTree Resort by Hilton Sanya Haitang Bay
Guest room
Misleading Ocean View Room
Misleading Ocean View Room
Beautiful ocean view
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Dear ExtremeToad, Thank you for your interest in DoubleTree Resort by Hilton Sanya Haitang Bay. Yes, our hotel has beach access but swimming in the sea is prohibited by the authorities due to the dangerous strong under currents. Nevertheless, most of our guests still continue to enjoy sun bathing on the beach and swimming in our swimming pools. I hope this is helpful. Richard
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hi everyone.can you please tell me what the prices are like for the resturants in the hotel and the conrad next door
Hi Silverfox. Our restaurants have buffet and a la carte options with many different price points in order to suit most budgets and our prices are competitive within the Haitang Bay marketplace. Best regards.
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Сколько стоит ужин в отеле на двоих?
"Confirm your room is ocean room when booking"
"If you are not a natif chinese, don't choose any room there. You will be crazy."
"Pick rooms closer to the beach. I am so sick of the long walk back to my room."
"Room with pool access at the ground floor if you like to swim or room with ocean view."
"Ask for a room on a higher floor, but near the lobby/central area to avoid long walks"
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PRICE RANGE
USD 67 - USD 127 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHainanSanyaHaitang Bay
NUMBER OF ROOMS
463
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