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Hilton Haikou

Traveller (101)
Room & Suite (48)
Dining (6)
Hotel website
No.109-9 Binhai Avenue HNA International Plaza, Haikou 570105 China See on map
Name/address in local language
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from Hilton Haikou
Special Offer: Advance Purchase
Hotel deals
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4 Nov.5 Nov.
1 room, 2 adults, 0 children
Standard Room
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Reviews (105)
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All reviews automatic toilet business hotel going the extra mile beautiful hotel coffee machine tea set star hotel diamond member staff spoke english executive lounge swimming pool bowl floor amenities toiletries brand lobby
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1 - 5 of 48 reviews
Reviewed 3 weeks ago

Located in downtown Haikou, the Hilton has an excellent location that is convenient and accessible. The hotel itself is actually at the top part of a massive and very tall commercial building. The lobby is on the 35/F and upon exit from the elevator one...More

Thank peter c
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 weeks ago

Dear valued guest, Thank you very much for choosing Hilton Haikou and sharing your recent stay with us. We are glad that you enjoyed your rooms with sunshine and the view. Also, I offer my sincerest apology for the service you have encountered. It’s very...More

Hotel's Favourite
Reviewed 4 weeks ago

Hilton Haikou provided exceptional service, specifically Nancy Song. With a typhoon looming they kept me informed of the situation and continually checked my flights while making sure I was well taken care of.More

Thank Joe G
Response from HiltonHaikou, 經理 at Hilton HaikouResponded 4 weeks ago

Dear valued guest, 
 Thank you for staying with us and it is very kind of you to share such great comment. It’s our great pleasure to be at your service. We’ll share your encouragement with our team member. Hilton Haikou will always welcome you back...More

Reviewed 3 weeks ago

The Hilton Haiou is a beautiful Hotel, and they room felt very cozy. However, biggest issue I had with my room is that they have an electronic toilet that apparently requires a remote to flush. A toilet remote was not in my room. When I...More

Review collected in partnership with Hilton Hotels & Resorts
Thank edgerdre
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 3 weeks ago

Dear valued guest, Thank you for sharing the feedback about your recent stay with us. We would like to offer our sincerest apology for the service you have encountered. Your feedback has been well noted and we will take immediate actions, arrange English trainings and...More

Reviewed 14 July 2018 via mobile

Was in Haikou for yearly visit to my company's brewery. We have corp rate here and it's always a pleasure to stay at a Hilton. The staff was super polite and the room was spotless, best thing was there's a Nespresso machine in the room...More

Thank CalvinChoo
Response from HiltonHaikou, Marketing Communications Manager at Hilton HaikouResponded 16 July 2018

Dear valued guest, Thank you very much for your heartfelt appreciation of our rooms and breakfast. We are glad to learn that you enjoy your stay with us at Hilton Haikou. You generous encouragement will give us more confidence to do better. Once again, we...More

Reviewed 19 June 2018

On my reservation My prior request of a non-smoking room was not recorded. I was given one after my further request. On housekeeping & repair & maintenance 1. Public hair from previous guests found in the toilet cubicle. 2. Strong smell of urine inside the...More

1  Thank albert5640
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 21 June 2018

Dear valued guest, Thank you for sharing the feedback about your recent stay with us. I would like to offer my sincerest apology for the service you have encountered. Your feedback has been well noted and we will take immediately action and look into ways...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Price range
USD 101 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Haikou
#9 Luxury Hotel in Haikou
#31 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Price range
USD 101 - USD 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Haikou
#9 Luxury Hotel in Haikou
#31 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Traveller (101)
Room & Suite (48)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
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Questions & Answers
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22 February 2018|
Response from Unbekannt | Reviewed this property |
Join Hilton Honors (no charge) for free Wifi in Hilton hotels. Don’t know the price of the breakfast buffet, but certainly high if not included in room rate. Leave hotel across parking lot to the southeast for a street full... More
31 July 2017|
AnswerShow all 2 answers
Response from HiltonHaikou | Property representative |
Dear Sir/Madam, Warmly greeting from Hilton Haikou. Kindly note it takes about 30 minutes from hotel to the airport. The transportation service is available at different price depending on vehicle type. For the breakfast... More
Google Translation
Room Tips
"They charge more for the good rooms having ocean view."
18 Jun. 2018
Read review
"executive lounge is fine although no breakfast on offer"
29 Dec. 2017
Read review
"location convenient, clean room, excellent services"
25 Aug. 2017
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"The level 33 breakfast view is good"
6 Dec. 2016
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