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Hilton Haikou

90 reviews
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Traveller (73)
Room & Suite (60)
Dining (6)
Overview
  • Excellent63%
  • Very good25%
  • Average5%
  • Poor3%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (90)Write a Review
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All reviewstallest buildingautomatic toiletbusiness hotelgoing the extra mileblu barroom sizediamond membercoffee machinetea setstaff spoke englishfree wifibeautiful hotelmain entrancefive star hotelgreat facilitiesindoor poolchinese restaurant
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1 - 5 of 40 reviews
Reviewed 29 December 2017

Difficult to start as there are many disappointments with this particular stay. Was with parents for a short trip to Haikou and between the two Hilton properties, this is the more centrally located one within an impressive high-rise. But the positives probably stopped here as...More

1  Thank Chen W
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 January 2018

Dear valued guest, Thank you for sharing such detail feedback on your recent stay with us. I would like to offer my sincerest apology for the flaws in service you have encountered. Your feedback has been well noted and we will take immediately action and...More

Hotel's Favourite
Reviewed 22 December 2017 via mobile

Excellent city/business hotel, satisfying highest standards all around, most of the friendly staff members speak some English. About 98/99 % Chinese ( or other Mandarin speaking) guests. 5th floor Pool nice, 57th floor Executive Lounge offers excellent Afternoon Tea and Happy Hour food offerings as...More

Thank Unbekannt
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 January 2018

Dear valued guest, Thank you very much for sharing your recent stay in Hilton Haikou. I am very delighted to learn that you enjoyed your time in our hotel and your compliment on our amenities and service. Your generous words of praise will certainly be...More

Reviewed 25 December 2017

Beautiful new hotel. Great restaurants, bar on the 55th floor and gym. Large rooms with brand new amenities (Nespresso coffee machine included). I asked for a special room setup to surprise my boyfriend and they had everything taken care of before we arrived. Excellent English...More

Thank Alyssa P
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 January 2018

Dear Alyssa, Thank you very much for sharing your recent stay with us. I am very delighted to learn that you and your boyfriend enjoyed the time in Hilton Haikou and your compliment on our amenities and service. Your generous words of praise will certainly...More

Reviewed 11 December 2017

The hotel is located from floor 33 to 55. This is a business hotel and location not near to amenities/malls. The room is spacious and clean. Most importantly the bed is comfortable as expected of this brand.More

Review collected in partnership with Hilton Hotels & Resorts
Thank tfphang
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 January 2018

Dear Valued Guest, Thank you very much for sharing your recent stay with us. I am very delighted to learn that you enjoyed your time in our hotel and your compliment on our room, especially Hilton Serenity bed. Hilton Haikou located in downtown, you may...More

Reviewed 10 December 2017

This is a very modern hotel with a great staff. Excellent construction including marble floors and wall. The meals are excellent and the staff is very helpful. The beds are extremely comfortable and the rooms have a nice view. The executive level is a nice...More

Review collected in partnership with Hilton Hotels & Resorts
Thank dalep677
Response from HiltonHaikou, 经理 at Hilton HaikouResponded 2 January 2018

Dear Valued Guest, Thank you very much for sharing your recent stay in Hilton Haikou. I am very delighted to learn that you enjoyed your time in our hotel and your compliment on our amenities and service. Your generous words of praise will certainly be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
USD 95 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Haikou
#5 Luxury Hotel in Haikou
#5 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
USD 95 - USD 267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Haikou
#5 Luxury Hotel in Haikou
#5 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (73)
Room & Suite (60)
Dining (6)
Pool & Beach (2)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
gohessy
31 July 2017|
AnswerShow all 2 answers
Response from HiltonHaikou | Property representative |
Dear Sir/Madam, Warmly greeting from Hilton Haikou. Kindly note it takes about 30 minutes from hotel to the airport. The transportation service is available at different price depending on vehicle type. For the breakfast... More
0
Votes
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Sin Yen T
14 June 2017|
AnswerShow all 2 answers
Response from Sin Yen T |
Thank you very much for your reply. This is very helpful. I am also considering 2 more nights' stay on my way back from Sanya. Looking forward to my stays in your esteemed hotel!
0
Votes
Room Tips
"executive lounge is fine although no breakfast on offer"
Read review
"location convenient, clean room, excellent services"
Read review
"The level 33 breakfast view is good"
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"Corner rooms are large suites"
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