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Haikou Marriott Hotel

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Traveller (230)
Room & Suite (54)
Dining (25)
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Overview
  • Excellent74%
  • Very good14%
  • Average7%
  • Poor2%
  • Terrible3%
Travellers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Haikou Marriott Hotel
Special Offer: Member Rates
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Offers from Haikou Marriott Hotel
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Reviews (182)
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All reviewsthe executive loungei highly recommend this hotelamazing hoteldecided to give it a trybusiness tripsub parchinese restaurantnice propertysea foodspoke perfect englishother hotels in the arearelaxing stayocean viewbreakfast buffetthe check in processhouse keepingupon check
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1 - 5 of 81 reviews
Reviewed 3 weeks ago

check in is chaotic, there was no people guiding the people to line up, and other people just went straight to the counter. room is spacious, maybe because it is an "upgraded" room. I am expecting there is shoe horn somewhere near the closet but...More

Thank Siu Tong P
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your experience which is truly welcomed in order to constantly improve our guest satisfaction. We are very disappointed that our service did not achieve your expectation, and we will provide more training to our...More

Reviewed 4 weeks ago via mobile

I stayed at this Marriott for one night on a business trip to Haikou. The standard of this hotel is far from what you are used to from the Marriott brand. It starts at sticky floor in the room, smell of cigarette smoke, but does...More

Thank CYTT
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 3 weeks ago

Dear CYTT, We are so sorry to read that the floor is sticky and the room is smell of cigarette smoke, this is clearly not the norm, and we extend our sincere apologies for this experience. We are also very disappointed that our breakfast and...More

Reviewed 11 April 2018 via mobile

This is a Chinese resort hotel. No further comments... Rooms are good. Service needs some upgrading in English, but ok not everybody speaks Chinese in Marriott hotels in the US or EUROPE. SPA recomendable for good massage. Next to the conference exhibition center.More

Thank Willem B
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 13 April 2018

Thank you for taking the time to share your experience which is truly welcomed in order to constantly improve our guest satisfaction. We have been providing English training to all of our associates. And we trust they will make great improvement before long. Again thanks...More

Reviewed 2 April 2018

The property is beautiful. The amenities are nice. The rooms are well appointed, although the bathroom doors have a hitch, in that they're heavy, sliding doors, which takes a lot of effort to fully close. Food was sub-par. The selection on their dinner buffet was...More

Thank Pelimjr
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 13 April 2018

Thank you for taking the time to share your experience which is truly welcomed in order to constantly improve our guest satisfaction. We are very regret that our food did not achieve your expectation, and we will provide more training to our associates. We look...More

Reviewed 31 March 2018 via mobile

Glowing reviews of this Haikou Marriott place are a little off base. Here’s some feedback from a three night stay in March 2018. It’s Big in a building sense. Huge, in fact. And the grounds and pools are rather nice. So I’ve no issue with...More

Thank Ham M
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 11 April 2018

Thank you for taking the time to share your experience which is truly welcomed in order to constantly improve our guest satisfaction. We are very regret that our service did not achieve your expectation, and we will provide more training to our associates. We look...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
USD 86 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Haikou
#3 Spa Hotel in Haikou
#27 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 86 - USD 114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Haikou
#3 Spa Hotel in Haikou
#27 Best Value Hotel in Haikou
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (230)
Room & Suite (54)
Dining (25)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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estherwonglee
6 December 2016|
AnswerShow all 4 answers
Response from HotelManagementTeam1 | Property representative |
Dear guest, Thank you for your attention and question. It will take about one hour and ten minutes from hotel to airport recently due to the road is under maintenance. We suggest you to depart from hotel two and half an hour... More
0
Votes
Raver19
18 December 2015|
AnswerShow all 2 answers
Response from HotelManagementTeam1 | Property representative |
Dear Guest, the hotel has the free shuttle bus to the downtown and back to the hotel every day, you may contact the Concierge for reservation one day in advance.
0
Votes
Room Tips
"west wing seems quieter and ocean facing."
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"all rear rooms face swimming pool lagoon"
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"Well appointed and spacious."
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"executive sea-view room"
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