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Haikou Marriott Hotel

Overview
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No.292 Binhai Avenue, Xiuying District Haikou Marriott Hotel, Haikou 570311 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Rooms
23 Dec.24 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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Traveller rating
52
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All reviews the executive lounge island bistro sea view i highly recommend this hotel business trip the kitchen staff amazing hotel chinese restaurant sub par nice property spoke perfect english hainanese chicken rice entire stay breakfast buffet relaxing stay mainland china swimming pool
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1 - 5 of 92 reviews
Reviewed 6 days ago

We were recently booked on this hotel on our trip last end of October 2018. We joined a group of travellers in a promo trip to this summer island of China. I cannot say anything bad about their room since it was clean and spacious....More

Date of stay: October 2018
Thank bethdo
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 5 days ago

Dear Valued Guest, thank you for your review of your recent experience at Marriott Haikou Hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our Marriott Haikou Hotel guests have a rewarding stay....More

Reviewed 3 weeks ago via mobile

Check in and out was ok, the room and facilities are spacious compared to others in different region. What couldve been better was that there was a huge crowd of tour during breakfast, so it was quite some struggle, but the food and service was...More

Date of stay: November 2018
Thank benji7562
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 3 weeks ago

Dear Valued Guest, thank you for your recent stay at Haikou Marriott Hotel. We hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and we hope to...More

Reviewed 4 weeks ago via mobile

Basic hospitality missing in abundance. I’ve been to Marriotts all over the world from Kigali, Bangkok, Hanoi, etc and this is by far the worst managed Marriot I’ve been too. The staff just aren’t trained to work in 5 star environment. Avoid.More

Date of stay: November 2018
1  Thank lewisHarding13
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 3 weeks ago

Dear Valued Guest, thank you for your review of your recent experience at Marriott Haikou Hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our Marriott Haikou Hotel guests have a rewarding stay....More

Reviewed 10 November 2018 via mobile

I really wish that international brands would maintain the same standard around the world. It’s often the reason why we book hotels within a certain chain. Yes, we want the points and yes we like the booking system but when I stay at a Marriott...More

Date of stay: November 2018
Thank Liquidman
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 4 weeks ago

Dear Valued Guest, thank you for your review of your recent experience at Marriott Haikou Hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our Marriott Haikou Hotel guests have a rewarding stay....More

Reviewed 17 October 2018

部屋は豪華で、大きくてよく管理されていました。素晴らしい施設を備えた、非常によく設計されたホテルコンプレックス、特に様々なスイミングプールがあるリゾート。 場所は市内中心部から車で30分です。海に建てられましたが、ホテルにはビーチはありません。 改善できるサービスがいくつかあります。 1.フロントオフィサーは、チェックイン時にシャトルバスサービスについては言及しなかった。私は翌朝のサービスについて知っていただけで、前日に予約しなければならないと言われた。私は翌朝シャトルバスを夜間に予約しようとしたとき、サービスの24時間前までに予約しなければならないと言われました。私の意見では大部分のお客様にとっては実用的ではありませんでした。 2.ジムの近くにある交換室のサウナとスチーム設備は、正午には使用できませんでした。夜になると部屋が変わってしまいましたが、ロックされていましたが、昼間は特に部屋が開いていて、設備が十分に機能すると期待していました。そして近くにはスタッフがいませんでした。 プールのジャグジーは、汚れが見付かりやすいので、きれいではありませんでした。 4.アイス・ビストロでハイナン・チキン・ライスが非常に早く提供されると言われたとき、私は20分以上待った。午後は2時に、私はレストラン全体で食事しかしていませんでした。 最後に、レビューを書いたり、どのように滞在したかを聞かれる電子メールは私には届かなかった。私は実際にホテルの社内ゲストレビューページの代わりにここに私をもたらしたフィードバックを期待しました。 The room was luxurious, big and well maintained. Very well designed hotel complex with great facilities, especially the resort with a variety of swimming pools. The location is half an hour by car from the city centre...More

Date of stay: October 2018
Thank keiziroi
Response from HotelManagementTeam1, Manager at Haikou Marriott HotelResponded 17 October 2018

Dear Valued Guest, thank you for your review of your past stay with us. We are sorry that you had a disappointing experience during your stay with us. At Marriott, we always aim to ensure every Guest feels cared for, valued and respected. Your feedback...More

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About
Description
Traditional Chinese architecture, stunning ocean views and natural hot spring position hotel at forefront of luxury accommodation on Hainan Island. 386 guest rooms offering spectacular tropical ocean views; 7 More restaurants plus four lounge and bars; 845 sqm state-of-the-art Grand Ballroom; Three outdoor pools, ENOCH TOUCH SPA, Gym, Kid’s Club,etc. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
386
Price range
USD 96 - USD 215 (Based on Average Rates for a Standard Room)
Also Known As
Haikou Marriott Hotel Hainan, China
Location
China > Hainan > Haikou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Luxury
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
386
Price range
USD 96 - USD 215 (Based on Average Rates for a Standard Room)
Also Known As
Haikou Marriott Hotel Hainan, China
Location
China > Hainan > Haikou
Photos
Traveller (276)
Room & Suite (55)
Dining (30)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
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Questions & Answers
Ask a question
estherwonglee
6 December 2016|
AnswerShow all 4 answers
Response from HotelManagementTeam1 | Property representative |
Dear guest, Thank you for your attention and question. It will take about one hour and ten minutes from hotel to airport recently due to the road is under maintenance. We suggest you to depart from hotel two and half an hour... More
0
Votes
Raver19
18 December 2015|
AnswerShow all 2 answers
Response from HotelManagementTeam1 | Property representative |
Dear Guest, the hotel has the free shuttle bus to the downtown and back to the hotel every day, you may contact the Concierge for reservation one day in advance.
0
Votes
Room Tips
"Sea view is advisable"
975pettravel
15 Jul. 2018
Read review
"west wing seems quieter and ocean facing."
siutongp
24 Apr. 2018
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"all rear rooms face swimming pool lagoon"
H4867LLmichaelp
9 Feb. 2018
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"Well appointed and spacious."
sdtravelgal
26 Mar. 2017
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